The Invisible Assistant Ltd
Chilworth
(10)
Chilworth
(10)
We do the things you don't have time to: bookkeeping, outsourced payroll, office admin and business website production to mention a few. We are UK based with 250+ clients and only use our own qualified and experienced staff.
Our service is based on a common-sense, no-nonsense, business-savvy approach.
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10 customer reviews
Luke Heywood
Payroll Services
A truly brilliant service. Wonderful to speak to and incredibly supportive. I will be using their services shortly.
Bronwen Hewitt
Payroll Services
Absolutely fabulous company, taken a huge weight off our shoulders and great communication. Liked them so much they now do our accounting as well!
Arthur Smith Fitchett
Payroll Services
The Invisible Assistant has provided a hassle free and prompt service for us. Really excellent.
Gregor Brown
Payroll Services
Quick reponse, polite helpful and good communication. Great Service they set up staff pensions for me in 2 days.
Kristina Gostelow
Bookkeeping Services
Personable and professional first contact from Claire at IA - looking forward to working together.
Dace Kaminska
Bookkeeping Services
Amazing attitude, positive and ready to go that extra mile. Thank you Caroline very much for your advice.
Dace
Madeleine Berks
Tax Preparation
Very helpful, and patient. A very pleasant experience.
Katie Parker
Bookkeeping Services
The Invisible Assistant were quick in responding. Caroline has done a great job with my tax return and kept me informed along the way of the progress and has been flexible to speak to me at convenient times.
Beverley
Bookkeeping Services
Very quick helpful advice.
Just what I needed.
Ontop of being affordable to a small business, like mine.
Dr Mich Lajeunesse
The Invisible Assistant has managed the bookkeeping and invoice payment for my private medical practice for several years.
I have been really impressed by their professionalism and attention to detail.
They know the private medical sector very well. Maintaining excellent relationships with you patients is vital to growing and maintaining your practice.
I completely trust them to manage invoicing and payments in an appropriate manner
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What do you love most about your job?
We are passionate about supporting businesses through these unprecedented times and ensuring they are in the best position possible when we reach the end of the current pandemic. It is challenging for business owners to maintain 'business as usual' and to keep the back office running. We can take the pressure off your business and keep this area of your business up-to-date and compliant.
What inspired you to start your own business?
We are a team of friendly professionals who have come together over a period of the last 11 years to deliver exceptional service to our clients. From very different backgrounds we all came to a position of aspiring to make a difference and carry this philosophy with us every day.
Why should our clients choose you?
We are based in Southampton and have worked remotely for the last 11 years. We can always be reached by phone or email to support and offer advice. Whether it's a quick chat through or a monthly review no questions is too small. We also have a broad network of contacts if you need help on other aspects of your business where we can't help.
Can you provide your services online or remotely? If so, please add details.
We have been working remotely from our clients for the last 11 years. 95% of our clients opt to work on a paperless basis with us using dropbox, One Drive, Google Drive etc. However, we are still happy to take a carrier bag of paperwork if that's what works for you!
What changes have you made to keep your customers safe from Covid-19?
It is always great to meet a client if geographically possible but we are now using Zoom calls to make sure both us and our clients can put a name to a face and build a relationship.
Bookkeeping
We love XERO but also work with all the other accounting software (QuikBooks, SAGE, Kashflow etc.) We can do as much or as little as you would like us - debt collecting, invoice processing, expense processing. Everything is reconciled up to and including P&L review all ready for your accountant to pick up and offer financial advice and complete your tax calculations.
Payroll
We are a small friendly team of professionals processing payrolls from directors only to 50+ employees. We offer an end to end service for a simple monthly fee - processing, RTI submission, email payslips, pension administration, P60's etc. You will always be able to get hold of one of us by telephone or email and we are here to support you and your employees however small the query.
Specialist Medical Bookkeeping Service
We provide bookkeeping services to a number of medical professionals from consultants to professionals delivering medical treatment services. We have a wealth of experience working with private insurance companies and dealing with clients in a professional and understanding manner due to the circumstances sometimes surrounding the treatment.
We are also experienced at working with Cliniko and it's integration into accounting sofware.
Self Assessment
Knowing what can and can't be included is key to getting the best outcome for you and ensuring you're not paying more tax than you should be. Caroline, our in-house specialist, will help you navigate your way through this tricky area and offer great advice on how to manage your finances going forward. The deadline has recently been extended so there's plenty of time to make sure you don't miss the deadline.
Charities - Bookkeeping and Payroll
We have extensive experience of manging the affairs of charities and other non-profit organisations. Although these can seem to be overly complicated our sensible no-nonsense approach takes the hard work out of ensuring everything is done correctly. Let us help you navigate the requirements of your trustees and governing bodies such as the Charities Commission.
