BS15, Bristol
We provide IT support services to home & small business users in the Bristol & Bath area. As a Microsoft Partner and Bitdefender Cybersecurity Partner we have the connections to ensure you have the best support available. With over 15 years experience in the industry we are confident we can resolve your problem.
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4 customer reviews
Roger Worrall
Computer Repair
Professional and helpful. Solved my problem.
Fiona Farthing
Computer Repair
Very quick response. Polite and friendly. At last a computer service that hasn't tried to rip me off. Thank you. I would definitely recommend them
Carole Lumber
Computer Repair
I was very pleased with the service received and the complete professionalism of the technicians who resolved my computer problem without making me feel an idiot which is not always the case with 'techies'
Kat
Computer Repair
Great company, the only reason they don't get 5 stars was because communication was not the best
What do you love most about your job?
I enjoy the different problem solving challenges given to me by different clients. Finding different solutions for individual problems gives me a sense of accomplishment.
What inspired you to start your own business?
I previously have experience in the IT industry. From being an engineer to running a successful help desk. I wanted to use my experience and bring a more personalized IT experience to the client.
Why should our clients choose you?
Using our vast knowledge and experience we can resolve 99% of problems. If we can’t resolve it we will always give other options. We pride ourselves on providing a basic, personalized service where we keep you updated throughout.
Can you provide your services online or remotely? If so, please add details.
We have the systems to provide support online and remotely if necessary. Our remote management tools allow us to remote into devices and provide a full remote support experience. This service has the added benefit of being cheaper than on-site visits.
What changes have you made to keep your customers safe from Covid-19?
Our business was established during the COVID-19 pandemic. Therefore all our safety procedures have been designed from the ground up for COVID-19.
We offer no contact shielding pickups for the clinically vulnerable. We use PPE plus disinfect all devices. We also offer a postage service for those that don’t want to leave their home.
On-Site Services
Residential and business on-site engineer visits available.
Remote Support Services
Remote support services available
Laptop Screen Repair
Expert replacement of laptop screens
Laptop Keyboard Replacement
Expert replacement of laptop keyboards
Laptop/Desktop Upgrades
Laptop/PC memory and performance upgrades.
Laptop/Desktop Fan Replacements
Replacement of desktop and laptop fans
Laptop Speaker Replacement
No Sound? Let us replace your speakers!
Health Check & Service
We provide various levels of servicing.
Cyber Security
Cyber security audits and products
Office Phone Systems
VoIP Phone Systems
Cloud Services
Office 365 Migration/VoIP etc
Server Maintenance
Server Maintenance
Home Networking
Home Networking Support
Business Networking
Business networking support