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Surveillance security LTD

UB4, Hayes

(7)
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Call: 0779/9608/607

Email: admin(AT)surveillancesecurityltd.co.uk

Surveillance Security provides comprehensive security services across London, catering to all types of businesses/sites including residential, commercial, and industrial clients.

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Reviews (7)

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5/5

7 customer reviews

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6 August 2023

Hiring Surveillance security was a fantastic experience. I called them after a coworker recommended them as a great security staffing firm. I required security for a construction site, and the guards from Surveillance Security did an excellent job of keeping the site secure. The rates were incredibly fair, and it fit well into my budget. I would unquestionably endorse their services. More...

14 July 2023

Every time we need surveillance security, they are always able to help us out. No matter how short notice it may be. The best security service we could ask for for our parties and weddings and we will definitely be working with them in the future.

Surveillance security LTD
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Reply from Surveillance security LTD

We will always be there for you Dethersen.

10 July 2023

I recently had the privilege of working with Surveillance security, and I must say, they have exceeded all my expectations when it comes to security services. From the moment I reached out to them until the completion of their services, their professionalism, expertise, and dedication were truly outstanding. More...

Surveillance security LTD
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Reply from Surveillance security LTD

Look forward to working with you again soon fiona.

10 July 2023

The service provided by Surveillance Security was truly exceptional. We recently organized an event, and their presence ensured the site was fully secured. Thanks to their vigilant surveillance, the night unfolded seamlessly without any issues. Without a doubt, we will be partnering with them again in the future. More...

Surveillance security LTD
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Reply from Surveillance security LTD

Always a pleasure to work with you Mike. Appreciate it mate.

7 July 2023

Surveillance security provided us with guards on very short notice 2 nights ago at a work event and they done an amazing job protecting the premises and our staff. We are very happy with their service👍🏽 More...

Surveillance security LTD
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Reply from Surveillance security LTD

Thank you Fay, we are very happy to help you guys out.

7 July 2023

Surveillance Security has consistently delivered outstanding service over the last three months. I am extremely satisfied and couldn't be happier with their exceptional professionalism. They successfully implemented a wide range of robust security measures. Without hesitation, I highly recommend their services. More...

Surveillance security LTD
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Reply from Surveillance security LTD

Really appreciate your kind words Debbie. We hope to carry on bringing you good service.

7 July 2023

This surveillance security has been providing excellent service guarding our Residential property over the past 6 months. Couldn’t be happier, My property feels a 100x safer.

Surveillance security LTD
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Reply from Surveillance security LTD

Thank you Steven. We are pleased to hear you’re happy with our service.

Services

Our SIA Door Supervision (DS) service offers professional and reliable security personnel to ensure the safety and smooth operation of your premises. Whether you own a nightclub, bar, restaurant, or any other venue that requires access control and crowd management, our trained and licensed door supervisors are equipped to handle the task with expertise and professionalism.

Key Features:

Access Control: Our SIA-licensed door supervisors excel in managing access points and maintaining a controlled entry system. They are skilled in checking identification, verifying guest lists, and ensuring that only authorized individuals gain entry to your premises. By implementing robust access control measures, we minimize the risk of unauthorized access and maintain a safe environment for both staff and guests.
Crowd Management: Handling large crowds and maintaining order is a challenging task that requires skill and experience. Our door supervisors are trained in effective crowd management techniques to prevent overcrowding, control queues, and manage any potential conflicts or incidents that may arise. Their presence not only enhances safety but also contributes to a positive and enjoyable experience for your patrons.
Conflict Resolution: In the event of disputes or conflicts, our door supervisors are trained to handle such situations calmly and professionally. They possess excellent communication and interpersonal skills, allowing them to de-escalate tensions and resolve conflicts swiftly and discreetly. Our focus is on maintaining a safe and welcoming atmosphere for all attendees, ensuring that everyone can enjoy the premises without disruption.
Emergency Response: Our door supervisors are prepared to handle emergency situations effectively. They receive specialized training in first aid, emergency evacuation procedures, and fire safety protocols. In the event of an emergency, they can swiftly and efficiently manage the situation, ensuring the safety and well-being of everyone present.
Customer Service: We understand the importance of providing excellent customer service while maintaining security. Our door supervisors are trained not only in security protocols but also in delivering outstanding customer service. They are friendly, approachable, and dedicated to creating a positive experience for your guests. By providing a warm and welcoming atmosphere, we contribute to customer satisfaction and loyalty.
Professionalism and Appearance: Our door supervisors maintain a professional and presentable appearance at all times. They are uniformed and equipped with the necessary communication devices to ensure seamless coordination and response. Our commitment to professionalism extends to their conduct, as they adhere to a strict code of ethics and follow all relevant regulations and guidelines.
Tailored Solutions: We recognize that each venue has unique requirements. Our team works closely with you to understand your specific needs, concerns, and expectations. We then develop a tailored security plan that addresses your requirements, ensuring that our door supervisors are deployed strategically to provide maximum security coverage.

Our Public Space Surveillance service offers comprehensive CCTV (Closed-Circuit Television) solutions designed to enhance the security and safety of public areas. By deploying strategically positioned cameras and advanced monitoring systems, we enable effective surveillance and proactive incident response in various public spaces, such as parks, shopping centers, transportation hubs, and municipal facilities.

Key Features and Benefits:

Monitoring and Surveillance: Our CCTV systems provide continuous monitoring and surveillance of public spaces, enabling real-time observation of activities and incidents. This proactive approach allows for immediate response to potential threats, deterring criminal activities, and ensuring the safety of individuals within the monitored areas.
Deterrence and Prevention: The presence of visible CCTV cameras acts as a powerful deterrent to criminal activities. Potential offenders are less likely to engage in illegal behavior when they know they are being monitored. Our service helps create a safer environment by discouraging antisocial activities and preventing crimes such as theft, vandalism, and assault.
Incident Detection and Response: Our CCTV systems are equipped with advanced video analytics and motion detection capabilities. These features enable automated detection of suspicious activities, unauthorized access, or other abnormal behaviors. When an incident is detected, our monitoring team can quickly respond, dispatching security personnel or contacting the appropriate authorities, thus reducing response times and enhancing overall safety.
Evidence Collection: In the event of an incident or criminal activity, our CCTV systems serve as invaluable tools for evidence collection. High-resolution cameras capture clear and detailed footage, which can be used for investigations, legal proceedings, and prosecution purposes. This feature enhances the chances of identifying perpetrators and bringing them to justice.
Remote Monitoring and Management: Our CCTV systems can be accessed and managed remotely, providing flexibility and convenience to our clients. Authorized personnel can monitor multiple locations from a centralized control room or even through mobile devices, ensuring constant vigilance and quick response regardless of physical location.
Scalability and Flexibility: We offer scalable solutions that can be tailored to the specific needs and requirements of each public space. Whether it's a small park or a large shopping complex, our systems can be customized to provide comprehensive coverage and meet the unique challenges of each environment. We adapt to evolving security needs, ensuring the longevity and effectiveness of our services.
Integration with Other Security Systems: Our CCTV systems can seamlessly integrate with other security technologies, such as access control systems, alarms, and intercoms. This integration enhances overall security capabilities, allowing for centralized control and streamlined incident management. It creates a cohesive security ecosystem that maximizes the effectiveness of all deployed systems.

SIA Security Guarding (SG) is a professional security service provided by trained and licensed security guards to ensure the safety and security of individuals, properties, and assets. Our team of dedicated security professionals is committed to providing a reliable and effective security presence to deter unauthorized access, prevent security breaches, and respond swiftly to any potential threats or incidents.

Key Features:

Highly Trained Security Personnel:
Our SIA Security Guarding (SG) service employs security personnel who have undergone rigorous training and hold valid Security Industry Authority (SIA) licenses. These guards possess the necessary skills and knowledge to maintain a secure environment, enforce access control measures, handle emergencies, and implement appropriate security protocols.
Physical Security Presence:
SIA Security Guards provide a visible presence, acting as a deterrent to potential criminals or unauthorized individuals. Their mere presence can help reduce the likelihood of security incidents and create a sense of safety for customers, employees, and visitors. They can conduct regular patrols, monitor surveillance systems, and promptly respond to any security breaches.
Access Control and Perimeter Security:
Our SIA Security Guards are well-versed in access control procedures, ensuring that only authorized individuals gain entry to designated areas. They effectively monitor entrances and exits, check credentials, issue visitor passes, and maintain visitor logs. By enforcing access control measures, we minimize the risk of unauthorized access and enhance overall security.
Incident Response and Emergency Management:
In the event of security incidents or emergencies, our SIA Security Guards are trained to respond promptly and effectively. They are equipped to handle various situations, including theft, vandalism, fire outbreaks, medical emergencies, or any other security-related incidents. Our guards follow established protocols to mitigate risks, provide assistance, and coordinate with emergency services when necessary.
Crowd Management and Event Security:
For events or gatherings requiring crowd management and event security, our SIA Security Guards have the expertise to maintain order, ensure the safety of attendees, and manage potential risks associated with large gatherings. They are experienced in handling access control for ticketed events, monitoring crowd behavior, and implementing crowd control measures to prevent any disturbances.
Excellent Communication and Customer Service:
Our SIA Security Guards are trained to communicate effectively with clients, employees, visitors, and emergency responders. They possess excellent interpersonal skills and maintain a professional demeanor at all times. They provide courteous customer service, address concerns, and assist individuals in need, creating a positive and secure environment.
Customized Security Solutions:
We understand that each client's security requirements are unique. Our team works closely with clients to assess their specific needs and design tailored security solutions accordingly. Whether it is residential security, commercial security, or industrial security, our SIA Security Guarding (SG) service can be customized to provide the appropriate level of protection for your premises and assets.

SIA Vehicle Immobilisation (VI) is a specialized security service offered by licensed professionals to immobilize vehicles in situations where they pose a risk or violation. It is a legal process undertaken by trained personnel to restrict the movement of a vehicle by means of immobilization devices. This service is primarily utilized in parking enforcement, traffic management, and private property security.

Key Features and Benefits:

Efficient Vehicle Control: SIA Vehicle Immobilisation provides an effective method for controlling and managing vehicles that are in violation of parking regulations, unauthorized in restricted areas, or involved in other infractions. By immobilizing these vehicles, the service helps maintain order, safety, and compliance within designated areas.
Compliance with Regulations: SIA Vehicle Immobilisation adheres to local laws, regulations, and guidelines governing vehicle immobilization. This ensures that the process is carried out within legal frameworks, protecting the rights of both the vehicle owner and the public interest.
Increased Parking Availability: By immobilizing vehicles that are improperly parked or parked in restricted areas, this service helps free up valuable parking spaces, improving overall parking availability. It enables efficient parking enforcement, prevents abuse of parking privileges, and promotes fair access for all users.
Enhanced Security and Deterrence: Vehicle immobilization acts as a strong deterrent against unauthorized access, vehicle theft, and improper vehicle usage. The presence of trained immobilization personnel and visible immobilization devices can significantly discourage potential offenders, enhancing the overall security of the premises or designated area.
Professional and Trained Personnel: SIA Vehicle Immobilisation is carried out by licensed security professionals who have undergone comprehensive training in immobilization techniques, legal frameworks, and customer service. These professionals ensure that the process is executed with utmost professionalism, accuracy, and respect for vehicle owners' rights.
Clear and Transparent Procedures: The vehicle immobilization process follows clear and transparent procedures, minimizing any potential misunderstandings or disputes. Prior to immobilization, clear warning signage is displayed, notifying vehicle owners of the violations and the potential consequences. This helps maintain transparency and ensure a fair and equitable approach to enforcement.
Prompt and Secure Vehicle Release: In the event of immobilization, vehicle owners are provided with clear instructions on how to retrieve their vehicles. The service facilitates a streamlined and efficient process for the release of immobilized vehicles, ensuring a hassle-free experience for the vehicle owners.
Service Limitations:
It is important to note that SIA Vehicle Immobilisation is a specific service designed for specific circumstances. It should not be confused with vehicle towing or impoundment services, which involve the removal and storage of vehicles. SIA Vehicle Immobilisation focuses solely on immobilizing vehicles temporarily to address violations or security concerns and does not involve the removal of the vehicle from the premises.

SIA Key Holding (KH) service is a specialized security solution designed to provide clients with peace of mind by securely storing and managing their keys. This service is particularly beneficial for businesses, organizations, and residential properties that require reliable key management and efficient access control. With SIA Key Holding, clients can entrust their keys to a professional security company, ensuring the safety of their premises and facilitating swift and controlled access when needed.

Key Features:

Secure Key Storage: SIA Key Holding involves the secure storage of clients' keys in a dedicated and highly secure facility. The keys are stored in compliance with strict security protocols to prevent unauthorized access or loss.
24/7 Access Control: As part of the service, the security company maintains strict control over the access to the stored keys. Only authorized personnel, such as licensed security guards, have access to the keys and can retrieve them when necessary.
Emergency Response: SIA Key Holding service includes an emergency response component. In the event of an alarm activation, security breach, or any other emergency situation, the security company can dispatch trained security personnel promptly to the client's premises. The stored keys enable the security personnel to quickly gain access to the site and take appropriate actions as per the client's instructions.
Key Management and Accountability: The security company assumes responsibility for managing and tracking the keys in their possession. They maintain accurate records of key movements, including check-ins, check-outs, and any transfers, ensuring full accountability and traceability.
Keyholding Training and Licensing: Security personnel involved in SIA Key Holding undergo specialized training to handle keys securely and effectively. They are licensed and trained in keyholding best practices, emergency response procedures, and customer service, enabling them to handle key-related tasks with professionalism and efficiency.
Key Transfer Protocols: SIA Key Holding service ensures secure key transfers between the client's premises and the security company's facility. The transfer process is carefully planned and executed, employing security measures to safeguard the keys during transit.
Comprehensive Reporting: The security company provides regular reports to the client, documenting key activities, including key retrievals and returns. These reports help clients maintain oversight of key usage and enhance transparency in key management.
Benefits:

Enhanced Security: SIA Key Holding service minimizes the risk of unauthorized access to clients' premises. By entrusting the keys to a professional security company, clients can mitigate the risk of key loss, theft, or duplication, ensuring the integrity and security of their property.
Swift Emergency Response: In case of emergencies, such as alarms or security breaches, SIA Key Holding enables rapid response by security personnel who can access the premises promptly with the stored keys. This helps prevent potential damages, theft, or further security threats.
Key Expertise and Accountability: By relying on a specialized security company for key management, clients benefit from the expertise and accountability of trained professionals. The security company ensures meticulous key tracking, reduces the burden on the client's internal resources, and provides peace of mind.
Compliance with Industry Standards: SIA Key Holding service adheres to industry regulations and best practices. This ensures that key management processes meet legal and security requirements, contributing to the overall compliance of the client's security operations.