Surefire Heat LTD

They came to do a survey, and then took 2 weeks to send an estimate, without including work specifically asked for. I had to keep chasing them about the estimate, and they were very rude. Finally they sent the estimate, and then a few days later said that in any case it was job they weren't equipped to do. Total waste of time and unpleasant too. More...

S

Reply from Surefire Heat LTD

Hi Simon Thanks for your review. We were asked by your insurer to provide a second opinion of price for a cylinder. At no stage did we agree to your insurer, or to you, that we would carry out this work. All information was passed to your insurer as it became available to us.

Cannot thank Oliver enough. He came a day early, with consent I might add. He completed my repair quickly and efficiently, explained what the problem was in English so I understood. Cleaned up what little mess there was. It was a pleasure to meet Oliver. Thank you for a good job well done. More...

Turned up earlier, was polite, didnt leave any mess and very professional. Would definitely recommend. Cheers Oliver!