8 customer reviews
Samantha Buckland
I had my shutters fitted this week, the gentlemen fitting my shutters were fantastic, the customer service however has been appalling. My shutters turned up and we had ordered for the whole house so lots of shutters for windows and doors. They were completely the wrong colour and I was basically backed into a corner of having to reorder and wait another 12 weeks, plus costing me more money ( took 19 weeks for them to actually get here in the first place) or to accept the wrong colour and accept a discount. I felt like I was being told because they are bespoke I would loose my very large deposit of thousands of pounds and be left with nothing if I refused this. I’m currently 28 weeks pregnant and have been looking forward to having these shutters fitted as I had saved up so long for them. Instead I spent the day in tears because they are almost black in colour against my tan window frames. Knowing what I do now I should have refused them, called trading standards and tried to get my deposit back. I’m so disappointed. I would never use this company again and recommend you look else where. More...
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Nicky Buckland
My daughter has received an absolutely disgusting level of customer service from this company. No attempt whatsoever has been made by the company to try and rectify the problem that they have caused. Avoid this company at all costs!
Reviewed on Facebook
Gemma Jackson-Young
Poor customer service!!!!
Reviewed on Facebook
Molly McMullen
Amazing service and great price! Honestly couldn’t be happier with the shutters and the service from quote to installation Sunshine Shutters were brilliant! Kept me updated on delivery timescales and there were no delays! The shutters were installed quickly and fitted to the windows perfectly! Thank you so much, would 100% recommend! 👌🏻 More...
Reviewed on Facebook
Gemma Riste
After a visit from Brendon in February we ordered our shutters and had them fitted today, it was so worth the wait ! We couldn’t be more pleased and impressed with the service received, from consultation to the final fit. Brendan is friendly, professional and competitive with his prices. The fitters were amazing, polite and friendly. I was not expecting them to leave the rooms as immaculate as they found them, they really went the extra mile ! I am loving the shutters and will be recommending Friends and family 😊 More...
Reviewed on Facebook
Lee Penney
Just had my 7 windows fitted and have to say what a fantastic job!!Brendon and his team truly delivered and its fair to say Im a fussy so and so. Ive had quotes from most and these guys not only beat them on price but the customer service was first class from coming to my house to measure up to fitting.Like the advert says getting ridiculous quotes,trust me these guys deliver! More...
Reviewed on Facebook
Abigail Weekes
We ordered our shutters in Feb and had them fitted today, so earlier than expected. Couldn’t be more pleased and impressed with the service received, from initial visit to the fit. Brendan is really friendly and professional and the price was so reasonable. The fitters were super polite and tidy and did a fab job - they look amazing. I’m really very pleased. A+ ☺️ More...
Reviewed on Facebook
Sarah Shilling
Had our shutters fitted today and we are absolutely thrilled to bits. Thank you for your friendly professional service. House was left cleaner than when you arrived too 😀 Shutters are beautiful. Strongly recommend Sunshine Shutters. More...
Reviewed on Facebook