Cheltenham, Gloucestershire
101 customer reviews
Steve Griffiths
Complete rip off, 0.7 miles cost £15. Avoid at all cost
Fergus
Rude receptionist. Didn't even bother continuing trying to book over the phone.
Mike Williams
Even if booked, they will pick up random passengers. DO NOT TRUST
Carlos
Fair price and good cars but the drivers... Well could be really better.
Emerson Osmond
Stupidly I left my bag in one of their drivers cars on a Friday night which I grabbed off the rank, even though the cab I used was off a rank and not pre booked with Starline, Starline and in particular Christine went out of their way to identify the cab, contact the driver and secure the safe return of my bag. Cannot thank them enough great service! More...
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Catherine Coughlan
Fair price, clean taxi.
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Fiona
Appalling service! Booked them for a wedding. They confused the bookings with other wedding guest bookings despite being booked under different names. Cancelled bookings when they shouldn't have done. When I called up, their controller was incredibly rude, obnoxious and defensive even though they were in the wrong. They were complete shambles and very poor customer service. Fortunately Spa taxi's came to the rescue. They were very good and professional. Use them and not Starline! More...
Tara Pinches
Starline were incredibly helpful when I needed to organise taxis for an event in Cheltenham. Super friendly & efficient customer service and taxis arrived on time and were flexible with return journeys. Was an absolute pleasure to deal with them. THANK YOU More...
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Vítor Sousa
Outstanding service
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linda thomas
I phoned around quite a few taxi companies and most were quite rude and abrupt , but you were polite and helpful, your price was decent and it was a large fare (£46. 50 ) but that was expected. I have put you in my phone book in my phone and will certainly use you again and recommend you . Thankyou More...
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Evangeline Wright
Got a taxi from Cheltenham to Gloucester at approximately midnight. Taxi driver was really friendly and easy to talk to, made the journey very pleasant.
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PHILIP POWELL
Totally professional .. arrived bang on time to take me to Birmingham Airport and to bring me back... chatted with the driver all the way there. .. then I was so tired after my trip that I was antisocial and fell asleep on the way back.... and I think the driver understood this. I can't fault this company. Philip. More...
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Andy Robles
Taxi was prompt and affordable
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clive Gardner
A big“Thank You” for the prompt and efficient service my wife and I received in getting taxis from Prestbury, after the races, into Bath Road last night and then subsequently from Bath Road back home, the lady on the phone was very pleasant and helpful. Race week in Cheltenham is often manic. Starline came up trumps. Well done and Thank You More...
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Sura .Yilmaz
Always a great experience!!! Taxi always arrives 5 minutes after calling! Very friendly staff on the phone and in the taxi! A big shoutout to my driver today who made me catch my flight in Bristol and saved my life! More...
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Jessica Jb
Use their services almost every day, pretty much always on time if not early. One of the better priced ranks in the area! :)
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Alan Jones
Starline taxis are simply the best in Cheltenham! They're very quick to respond and the cab drivers are always nice and friendly! 11/10 for me and will not use any other taxi firm as starline are the quickest, cheapest and friendliest taxi firm I know! More...
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Sally Blower
Used extensively over a week's business trip in Cheltenham looking after a lot of guests. Superb service from Starline, highly professional, flexible and very friendly and easy to deal with. Highly recommend and will definitely use again. More...
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William Coles
The only taxi company I use - the app makes them very convenient!
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Celia Bennett
Important update: Make sure you book direct with Starline by phone or online. Don't just jump in a branded Starline taxi without booking, or the driver will put his meter on and it will cost you nearly double! I got caught out by this and it cost me £6 one way and £10 the exact same journey on return a couple of hours later, still well before midnight. When I queried this with Starline they said if you don't book direct the drivers will put their meters on and it will cost you a lot more and it's just they way it is. I was a bit shocked, so wanted to update my review.Really great service from Starline Taxis for 2 different taxis last night. They were recommended to me by 2 different girlfriends, who both gave glowing reviews, saying they use Starline on a regular basis. I was amazed by the very high level of customer service on both trips yesterday. I received a text saying the taxi was booked and exactly what the cost would be immediately after booking. Bang on time I received a text saying the taxi was outside. My house is a bit awkward to find, so I contacted Starline and they could see on the sat nav exactly where the driver was. Then the driver himself rang me and I guided him to my house. It was really icy, so he got out to help me, which was very good of him. Then at the end of the evening the taxi arrived promptly and I received a text saying it was outside. I had my phone on my lap and it must have slipped off when I got out. I realised a few minutes later and rang it, the driver answered my phone and then drove back to hand it over! AMAZING service all round. Thank you and yes, I'd definitely recommend you and I'll be using you again. More...
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Nikki
Booking is easy through the app.. Staff are friendly. Always use in Cheltenham
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Zohaib hassan
Great service !
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Laura Fields
Always a fair fare! I will never make the mistake of using a cab from the taxi rank again! Starline charged me £7 less than a hackney for a longer journey, later at night. Starline live up to their name top stuff! More...
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Stacy Fenemore
Arrived on time and friendly driver, no complaints here!
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Sam Lewis
Excellent service and reliable . even came out to me at sharpness
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Lucy Cotton
Thank you so much to the driver who picked me up this morning. He was on time, polite and really friendly. A fab service and I will be using them again next time I need a taxi.
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Andrew Parkinson
Always use Starline friendly drivers helpful and polite. Always know it’s me when I call!!!!!! But brilliant service all round
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Kityee Poon
Convenient, book easily with app. Support creddit card payment.
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Helen Costin
Easy to book, arrive on time, communicate well. Smooth and easy to use
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BrysIllustration
9 times out of 10 the taxis are on time or early. Drivers are usually friendly and conversive.
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chris hornby
Brilliant service, I used the app to book my taxi and it arrived really quickly, highly recommend!
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Dan Mogg
Friendly driver, quick and reliable!
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Matthew Squires
Great service from a friendly local taxi firm
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Ella Crockett
Amazing service, will definitely use again!
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Eliot Worley
Very quick service!
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Jack Kerr
Very reliable service
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Victoria Bishop
Great company highly recommend
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Baby bud
The app is really good you can track your taxi and can pay credit card.
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Karen Scammell
Excellent
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Rachel Mahoney
Quick and friendly!
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Holly Brien
been using starline taxis for the 3 years ive been at uni. extremely reliable, and very reasonable prices. would highly recommend!
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Chloe Sharpless
Great service and competitive rates. Would recommend!
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Jonathan Shafto
Brilliant service! The staff on the phones were super friendly & my taxi arrived on time. Would definitely recommend.
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Simon Watts
We always use Starline, reliable and punctual service which has never let us down. The peronsla text messages that show you the driver and vehicle information is great for todays society and gives great peace of mind.
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Eva Cheng
Amazing service, will definitely use again!
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georgia inness
Amazing service, excellent value and friendly driver! Couldn't have asked for more! Highly recommend!
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Dan Robinson
Great service! App was handy and my driver arrived very quickly. Will definitely be using again.
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Annabel Knowles
Such a reliable company with incredibly friendly staff! Starline are always my go-to taxi service when I'm in the Cheltenham area!
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Jessica Nash
Love the app, quick and easy to use!
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Hollie Deacon
Always quoted a price and charged that price. Never any issues. Always punctual.
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