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SkinSpaceUK

Nationwide

(46)
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About

A chain of boutique laser and skin clinics in 7 locations in UK (London, Richmond, Reading, Bristol, Manchester, Leeds, Birmingham)
We offer Laser Hair Removal, Skin treatments and Body ( inch loss / anti-cellulite, skin tightening treatments)

Reviews (46)

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4.5/5

46 customer reviews

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31 May 2023

Avoid for ur own health ..
Not medically trained ..sold me treatments I shouldn't of had cause of medical condition..still tried to say I could have it . ..they just don't care about u only ur money ..this company already changed their name as they were so bad and still are really bad ...the staff just don't care about u only taking ur money ..had trouble getting money back and still waiting for a manager to ring me bavk after telling me they would. Sold me treatment for a discount price but failed to tell me I need more than one at full price ..absolute conners and robbers ..
Please avoid for ur own health as u won't get no where with the Richmond staff or the managers of this company..
Should be shut down..ot get trained staff in who know what they r talking about ..shambles
More...

16 February 2022

Avoid that place at any cost. They caused me permanent scars and refused to refund my money, not even for the sessions that I haven't used. They take advantage of clients who believe their promises, tick you into upgrading your package if you want to see "better results". All lies! They are only interested in your money. I would take all the positive reviews with a pinch of salt if I were you, because I saw many frustrated customers there who have regretted using them. More...

16 August 2021

Do not use them. They refused to refund money for a treatment they cancelled due to lockdown last year. Understandable they had to close due to lockdown obviously, but not acceptable to breach Consumer Rights law and refuse to refund the money. Look on Trust Pilot. Several similar complaints. More...

7 January 2020

My experience at skinspaceuk was excellent, the staff are so friendly and made me feel very welcome. Dee especially made my treatment enjoyable and would definitely recommend.

Reviewed on TrustPilot

7 January 2020

hi my experience at skinspaceexcellent results very caring especiallykirsty knows exactly how to do her job properly talks you through the session not forgetting after care advise defo a professional at her job thanks kirsty x

Reviewed on TrustPilot

1 January 2020

dee is fab. no issues so far!

Reviewed on TrustPilot

23 December 2019

!! Thank you Kirsty!!I really enjoyed my treatment today, felt so relaxed and I felt you really took care of me, and you was so professional. Have a lovely Christmas skinspaceUK More...

Reviewed on TrustPilot

20 December 2019

Thank you Kirsty for looking after me this week. A great treatment and great conversation too. Hope you have a lovey Christmas x

Reviewed on TrustPilot

19 December 2019

Dee is great at her job, every appointment I have with her is effective & professional also she is really accommodating. I am very pleased with my treatment so far & looking forward to seeing the end result! More...

Reviewed on TrustPilot

19 December 2019

Anna oh lovely Anna and all the staff! Thanks for a great laser session right before my Christmas week!Great conversation, great session, great space, great everything!

Reviewed on TrustPilot

16 December 2019

All the stuff in the clinic are very warm and welcoming and they deliver excellent customer service.The automated appointment reminders as well as tips for before and after the treatment work really well too. Most importantly, Kirsty, did an amazing job with my treatment. I had laser treatments in other places in the past and I have never received that level of care and attention.Thank you Kirsty! More...

Reviewed on TrustPilot

10 December 2019

Had my 5th treatment with Dee today at the Manchester clinic and wow, she is the best!Unfortunately my last few sessions where with other practictioners who only spent a couple of minutes with the laser, and despite mentioning areas which had been missed, they still continued to miss areas and were not too thorough, that was until I met Dee! I had been seeing less hair growth over the sessions with previous practitioners, and did have positive results, but was reluctent to purchase any further sessions due to how quick sessions were and also the quality of the sessions.Dee is very reassuring, thorough and the experience 5th time was completely different and did not feel rushed unlike other sessions.She has years of experience in Laser and this truely shows, in addition to her customer service skills - I would not book with anyone else now! Have booked further sessions with Dee and look forward to seeing even better results :)The clinic is very accomodating with dates and times, and desk staff are professional and easily approachable.All in all Dee has turned it around. Just wish I would have had her since the start! More...

Reviewed on TrustPilot

5 December 2019

I've been going to the Leeds branch for a while now and they're always super helpful and really nice!

Reviewed on TrustPilot

21 November 2019

Today I had my second laser treatment and what a beautiful place, the receptionist is very kind and helped me in fixing all the appointments and in all the questions I had, then there is Dee ! !! what to say, despite being my first experience with the laser, with dee it is as if I had been doing it for a lifetime, it is very kind, very good and really professional! 5 star are not enough for you!!! More...

Reviewed on TrustPilot

18 November 2019

Faultless service.I have attended the Manchester clinic and had appointments with Dee. Dee is always professional and friendly.

Reviewed on TrustPilot

15 November 2019

Had my second session today at the Manchester branch and have had Emily and Dee and both have made me feel very comfortable and accepted. Am so so thankful to have found this place and would 100% recommend to anyone. Lauren is also lovely and was so helpful the first time I visited the clinic More...

Reviewed on TrustPilot

5 November 2019

Great process, affordable price, professional and excellent service by Dee

Reviewed on TrustPilot

5 November 2019

I’ve been going to the Manchester branch for a couple of years, my laser hair removal has given me great results! Everyone who’s given me the treatment has been lovely, and efficient too. Dee has done my treatments many times, I always have a good laugh with her too! More...

Reviewed on TrustPilot

5 November 2019

I am so glad to find this company in Leeds, their staff are so polit and helpful. Hannah, is a lovely girl and she's professional in her job. I started my hair removal laser afew months ago and I'm so happy for results. I recommend highly this company for hair removal laser. But I didn't have another treatment. More...

Reviewed on TrustPilot

31 October 2019

very satisfied from today's session of laser underarms. Hannah was very thorough and re assured me while she was doing the session. very nice centre and very clean.

Reviewed on TrustPilot

29 October 2019

I visited the Leeds Branch today & had treatment with Hannah. Hannah was really friendly and understanding. Very thorough treatment - very happy with my experience and look forward to visiting for my future sessions. . thank you Hannah at the Leeds branch! More...

Reviewed on TrustPilot

24 October 2019

Today I had my third laser treatment and what great staff they all are from the minute you walk in! Receptionist (think her name maybe Lauren) is always super friendly and very welcoming. Therapist - Dee is amazing, she’s made me feel comfortable from day one and is an amazing assets to SkinSpaceUk Manchester branch! More...

Reviewed on TrustPilot

6 October 2019

I am a regular customer at the Manchester branch and am always happy with the service I receive, especially from Dee, she is great!

Reviewed on TrustPilot

2 October 2019

Friendly environment

Reviewed on TrustPilot

1 October 2019

Love the Manchester branch! Really friendly and welcoming! DEE is great can’t recommend her enough!

Reviewed on TrustPilot

30 September 2019

Great service by Dee!!

Reviewed on TrustPilot

27 September 2019

I am very happy with the service at the Manchester branch. The staff is very friendly and accommodating. I get laser treatments with Dee. She is professional, honest and makes me feel comfortable. Thank you Dee. I will see you at my next appointment. More...

Reviewed on TrustPilot

27 September 2019

I am happy with the service received from Dee who I get the laser treatment from. She is very professional, honest and puts me as ease. Thank you Dee. I will see only her at this clinic as she is the only person at this clinic I am happy to see. The clinic is very clean. More...

Reviewed on TrustPilot

27 September 2019

I’ve been coming here for almost 2 years and I couldn’t recommend it enough. The treatments have been amazing and the quality is great. The staff always make you feel welcome and Anna who has been doing all my treatments is a delight. She makes you feel relaxed and at ease. More...

Reviewed on TrustPilot

26 September 2019

I would highly recommend skin space!! Iv been getting 3D lipo for the last few months and the results already are excellent. I can't wait to see end results. I would highly recommend Dee. She is professional friendly and knows what she's doing. She makes me feel at ease and I'm going to book more treatments with her after my sessions are finished. Thanks Dee for great service. Xx More...

Reviewed on TrustPilot

25 September 2019

After having stopped and started laser too many times to count, I was recommended the Skinspace (formerly VG Medispa) and was also highly recommended that I book my treatment in with Dee. The clinic itself is great and has unrivalled value for money when it comes to laser hair removal treatments, I am part way through treatment and I’m already seeing the results. Dee however is an asset to the salon, always friendly and chatty, extremely professional and knowledgeable about the treatments. More...

Reviewed on TrustPilot

25 September 2019

The service at SkinSpace UK has always been astounding. They are always very thorough. All staff are friendly and professional. They are very accommodating for my needs and I always leave feeling pampered! Anna has given me a few treatments now and she is such a delight! Thank you ladies! More...

Reviewed on TrustPilot

24 September 2019

Just came back from a laser treatment at the Manchester branch and got treated by Dee! She was amazing, fast, careful, full of knowledge and made me feel comfortable and at ease straight away! Excellent service!

Reviewed on TrustPilot

22 September 2019

Have been attending for treatments for over a year now and very happy with service. Currently having treatments with Anna who I am very happy with - professional, sincere and always happy to help in anyway she can to ensure you are left satisfied - thank you! The staff at the front desk are always welcoming and Karen in particular is always a joy to speak with.Would recommend to others - offers are always great! More...

Reviewed on TrustPilot

22 September 2019

Been using skinspaceuk Manchester when it was vgmedispa for the past 3 months.This was the first time I have dabbled with professional skincare and was a little worried as there are so many clinics and procedures out there. I wasnt sure what treatment would best suit my concerns nevertheless at my first enquiry the ladies at the desk were quite helpful,so I decided to book and make an appointment for my very first chemical peel.As scary as the facial sounds I was even more scared at my first appointment having never used any harsh products on my skin previously I was a little worried.Then came along my therapist Dee, tall stricking and beautiful what I loved most about Dee was that she was straight up honest about what to expect she talked me through the whole proces made me feel at ease and answered alot of my questions without giving me the hard sell always direct to the point no messing about.I've had three facials so far and am looking forward to completing my course of five facials with two laser facials to go.Would definitely recommend coming in for a consultation with Dee to see what she would recommend for your individual needs. More...

Reviewed on TrustPilot

18 September 2019

it’s such a clean and nice clinic they try and help you in every possible way the prices are amazing they try to make it work out for you, i have done laser hair removal and 3D with Dee my experience with her was amazing she is a really good assistant, friendly and knowledgeable with what you need and what is more better for you .

Reviewed on TrustPilot

10 September 2019

I’ve been coming to the Leeds branch for over 2 years and have found the staff to be professional, friendly and always willing to accommodate your needs. Anna has been carrying out my treatments for over a year and has been amazing in making me feel at ease and tailoring each treatment with care and consideration. I would definitely recommend SkinSpace UK for anyone looking for affordable treatments as well as a high standard of customer care. More...

Reviewed on TrustPilot

10 September 2019

I've been a customer for over a year and they have consistently provided amazing service. Currently having laser hair removal treatments with Anna, who is absolutely fantastic!

Reviewed on TrustPilot

7 September 2019

I have had three laser treatments so far with three different practitioners, but Hannah, the last one, was outstanding in her professionalism and competency. Thanks

Reviewed on TrustPilot

6 September 2019

I just had second laser treatment with Kirsty in the leeds branch. I'm really impressed with the level of professionalism and kind manner she treats customers. I hope there is more individuals like this one in the business. Thank you More...

Reviewed on TrustPilot

5 September 2019

I have been going to this clinic for over a year now and have never had a bad experience. The reception staff are always warm and welcoming and are always in a joyous mood. I booked for half legs laser hair removal originally and later upgraded to full leg, and then also bought underarms. The girls will always try and find a good deal for you and are always happy to help. Today was my first appointment with Hannah and she was fantastic. She is well experienced and has amazing customer service. She is super friendly and chatty and really makes you feel comfortable in her presence. She is thorough in her work and I would highly recommend treatments with her. Have seen previous comments stating they are hard to get hold of, I have never had a problem in over a year contacting them, whether it be by phone or email they have always been really responsive and helpful. I can not recommend this Leeds salon enough! More...

Reviewed on TrustPilot

3 September 2019

I went for another laser hair removal session today and as always I found everyone to be super friendly and very welcoming. Hannah did the session today and she was very thorough and explained everything clearly. It was not rushed and I definitely felt that it was a good one. Highly recommended! More...

Reviewed on TrustPilot

27 August 2019

Brilliant service and really friendly staff!

Reviewed on TrustPilot

27 August 2019

I have just been for my second Laser Hair removal appointment. I have a course of 6 all paid in advance. The Leeds clinic staff are amazing - really helpful. I understand the company has changed owners (this is the new company) but I didn't notice a difference and my appointment has been really straight forward. I am on my second app - and the results have been so good. My appointment was with Hannah and she was great, really professional and very quick!! I've booked again specifically with her. More...

Reviewed on TrustPilot

22 August 2019

I have been going to vg medispa/skin space for almost a year now for laser treatments, i completed 6 sessions then booked a few more which I was able to split over two instalments each time which really helped, I read previous reviews which put me off, however I still thought I’d give it a go, I having nothing but good things to say about this place, my appointments are always taken on time, it’s easy to book, the staff are always lovely especially the girls doing the treatment they always make you feel comfortable and not embarrassed at all,I last went on Tuesday and had Hannah who I haven’t seen before she was lovely would definitely trust her to do more treatments for me , the results are also fab which is just what I wanted

Reviewed on TrustPilot

16 August 2019

I had my first appointment at skinspaceuk at the birmingham branch on saturday and i was over the moon with the customer service i received off the lovely lady on reception (sorry did not get her name). i then had my consultation with the therapist sarah who did everything to reassure me as i was quite nervous at first and she explained everything in a lot of detail. Its safe to say i cannot wait to start my course of treatments! More...

Reviewed on TrustPilot