Rickmansworth
98 customer reviews
JS
Ordered a skip online with specific delivery & collection instructions. Skip arrived on designated day (in the afternoon) but no show on the collection date. A week later, the skip was still not collected. An e-mail (they're not accepting calls due to Covid) was greeted with a one line...due to logistical problems...reply and no apology. I was told the skip would be picked up on the Wednesday (8 days late) but again no show and no communication. I sent another e-mail and this time the reply did include an apology, more logistical excuses and a revised date of the Friday. Skip was collected on the Friday by a very helpful driver. All in all, really poor service. I shan't be using them again. More...
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Mr Critcher
Very professional. Skip arrived early by on the first day. I emailed about skip pick up and got a reply promptly. I will use this company again.
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Nick B
Drivers really helpful, skip collcted on time, easy experience
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Matthew Lee
Very fast service. Skip arrived just fees days after ordering and collected just 3 days after finishing. Quick, efficient. Will recommend and use again.
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Victor Morrison
I'm the last house a cul-de-sac, the driver manoeuvered his vehicle skilfully to deliver the skip without any problems. Collection of the skip was managed just as skilfully. Overall very pleased with the service. Thank you. More...
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Elisabeth Bratlie
Excellent service from the delivery of the skip till promt collection. Also excellent customer services! Highly recommended!
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Thomas
Great service and very friendly and helpful driver.easy to navigate website as well.
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Jessica
We have been so pleased with the service this company provided . From the initial enquiry about suitability of space to delivery within an agreed timeframe and a very helpful skip driver to convenient collection without hassle, the whole experience has been really easy. We will definitely use Simply at Home skips again More...
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Leon
They were simply the best. Good service all round. Especially the drivers who deliver and pick up the skips, they were professional, friendly and kindly.
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Al
Very happy with the service. They dropped it of with no hassle and actually picked it up after the 10 days was up. Would recommend them and use them again
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Craig
Delivered nice and early and collected when I asked, great price and communication
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Steve
Skip delivery was delayed into the evening due to "challenges" and then collection completely missed without any prior notification. Out of hours answering machine advises the office is open on a Saturday but the company is only open Mon-Fri 8am to 5pm. More...
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Maureen
I was very upset to find the man who dropped it off never mention how high I could go and because if this I was left with two large items I didn’t put on only to find as I was walking my dog he had stop down the road accepted money to add peoples building rubbish on the skip I paid for when I challenged him he promised me he would pick up the other items next day 10days later still not come don’t get a skip is my advice !!!!!!!!!!!
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Lucy Bowden
We're a deli, refill shop and cafe in Eynsham and have been customers of Simply Waste services for our "recycling" collection for many years. We pay for a separate 'mixed dry recycling' bin as well as a separate food waste collection and a fellow business opposite pays extra for a separate glass recycling bin. Since the start of lockdown we have noticed that Simply Waste have been throwing our carefully separated materials all into the back of the same truck. See our damning video taken only last Weds 20th Sept, go to youtube and search tHID6Fp4iMM. Such levels of contamination renders much of the material unrecyclable - particularly the cardboard, which once covered with oily foodwaste, is only fit for incineration. It makes Simply Waste's touting themselves as a sustainable and eco-aware business highly suspect indeed, don't you think?Whilst we accept Covid has presented unprecedented challenges to many business, for Simply Waste to combine our collections in this way without telling us and while continuing to charge us for separate collections is both underhand and a downright rip off. When we first noticed it, we spoke to their call centre who said it was "due to exceptional nature of Covid" and that normal service would resume shortly. This was months ago, and with hospitality venues now back open, their excuse that the round was too small to justify separate collections looks very weak. Regardless of that, the lack of communication on their part is clearly unacceptable. How many of Simply Waste's other customers are thinking they are doing the right thing by paying for separate recycling services and are being ripped off like us? More...
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Gillian Bevan
I have never had to do anything like order a skip before and I have to say I am so happy I chose you - the service and help I received was amazing from delivery, collection and to answering my queries - I would highly recommend Simply Waste Solutions. Thank you
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Kathryn
Brilliant service very prompt with very friendly helpful staff first class would recommend
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Dave G.
Did use a local skip hire previously and they were worse than useless, put me off from hiring skips for ever almost! Such a breath of fresh air SWS, so pleasant phone manner and accurate delivery time, would definitely use again
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Asad Kidwai
This review is for my experience so far, hence the one star. Booked skip online and instructed that it has to be delivered between 8 and 12 as I work late shifts. On day of delivery no skip arrived and no call. When I called they said due to issues the delivery will be next day. All waste now on my front lawn and skip is booked for next day. Let’s see what happens More...
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Antony
Very efficient and friendly service. Thank you.
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Andy
From the inital phone call to book my skip these guys were professional and friendly. The delivery driver was very helpful and skillfully manouvered my skip into my front garden. The pickup driver was equally efficient although I was not there he cleared and stacked neatly the boxes I had saving his spot. All in all, a very friendly, eficient and very reasonably priced service. I will definatly be using again and have no qualms in recomending ther service. More...
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A Nabavian
Excellent service with good communication to their customer. Reliable and professional
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Gina Palser
Excellent service. Delay in delivering it but was no problem. Easy to get in touch with and good communication. We will use again.
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Peter Jones
First time if used a skip and ordering is easy. Significantly cheaper than most firms as long as you are aware of the weight limits. Arranging pick up was quick and they were punctual and the driver was friendly .Overall a good experience and I would definitely recommend them More...
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L from London
Very easy to book. On the day the skip was I Had to call to confirm time of delivery. Driver was polite and put the skip where we needed it. Called the company to arrange collection and they turned up when they said they would.Cost effective and great service. More...
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Catherine Giles
Simply Waste Solutions is an excellent skip hire company. I was able to book a skip at very short notice and the booking system was very efficient. The driver who delivered and subsequently collected the skip was very polite and good humoured and delivery was really quiet (important, as it was 8:00 a.m.) -. I hadn't realised the skip lorry had arrived until the driver phoned me from outside! The skip was collected on time and the price was very good. I would definitely use this company again for any future skip hire needs. More...
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Rubish
Skip arrived at 10.00 in the evening it was due to be delivered with no warning.Arranged a collection, which I was assured was going to be in office hours. Got a call at 8pm on the evening the collection was due, asking if it was ok to collect it after 10.00 in the evening!Not really set up for domestic customers if they think Jo Public wants a skip dropped that late ! More...
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Ray
Quick & simple ordering service. Friendly & fast follow up by the services teams, ensuring the correct size skip is ordered for our needs. Drivers were very helpful and timely. Great overall service More...
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CS -
Nice and friendly staff.Proffesional advice from both Shamek,who books the skip and skip lorry driver also. I will definitely recommend this company to others for solving waste problems.
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Kirsty
Great helpful service, really happy. Great head office communication and great communication from delivery drivers
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Mrs deborah shaile
Came as planned driver explained best way to fill wiched helped and was collected within 24 hours of my call to say we had filled it . Would recommend to all
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Jeremy
Good service, helpful driver, value for money.
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Dan
Received the right size skip, however was a closed in 8 yrd skip, so not as described on website, this did however make loading the skip awkward, bit of a delay on collecting skip at end of hire, but not a major issue as was cheaper to hire than other companies, would recommend and certainly use again.
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Simon Rymes
I have recently used Simply Waste for a few skips and have found the service and pricing to be exceptional, nothing is too much trouble , highly recommended
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Paul Taylor
The skip was easy to book and came when you said it would with the driver phoning to confirm delivery, I will definitely book a skip again from simply waste and will recommend You to my friends and relatives.
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Maria P
Excellent service from punctual and helpful staff. Will use them again.
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PG
I had 2 pallets of old IT equipment to dispose of - one email to get a quote from Dale, 2 emails to arrange collection.. . Done ! All paperwork after collection was quickly completed and returned to me.Doesn't get much easier to dispose of your old kit in the correct manner, Great company, friendly staff and an easy process, I would highly recommend to anyone. More...
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Dennis
Excellent service. The skip hire price very reasonable.
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Terry
Very easy process. They done exactly what they said they were going to do. Would definitely use them again.
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Alan
Very good service, would definitely use them again.
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Keldar
Awesome, efficient and cost effective.
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Dave Morley
Good condition skip professionally delivered and collected on time.
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Customer
Excellent service. Friendly, polite and willing to help.
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Nigel
Easy to order and easy for skip to be removed.
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Peter Ahearn
Excellent service - polite, efficient nothing was too much trouble
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Stanka Wixted
I had a very bad experience with this company.Firstly I ordered 4 Yard skip for the early morning. Secondly they delivered 8 Yard skip in the evening and for big surprise the driver hit and damaged the brick wall with the skip as the skip was too big. I asked him to take the skip back.The company didn't call to me they just did refund without any explanation and apology. More...
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Customer
Great service, very friendly and efficient staff. Thank you. Would highly recommend.
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ec
Both drivers pleasant and curtious. Driver who picked up due to parked cars opposite, had to turn skip around, he expertly did this. both deliver & pick up prompt . I would definitely recommend. More...
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Carol Hayes
Absolutely excellent service. Cannot praise or recommend this company enough. Thank you.Carol Hayes
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Howard
Simply Waste are very professional. Ordering the skip was ultra easy and they delivered promptly. Once we had finished with the skip one quick call and they were there the same day to collect. Highly recommended and will be reordering again soon. More...
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Mark
Other than a 24 hour delay in responding to the online request & then the collection date being put back a day, once they arrived, the man & van service was excellent! Real value for money!
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