Business and Programme Support Manager in the public sector skilled in planning and implementation of strategy, and delivering on performance. Expertise across a number of service areas including regeneration, employment and training, project management, and lifelong learning.
I am skilled in translating strategic planning into annual delivery plans, identifying operational targets whilst maintaining the vision and quality of the overall programme. Experienced in setting and controlling budgets,contract management and managing customer service.
I lead teams with a consensus approach to decision making; skilled in critical analysis and understanding others’ needs; continuously changing to improve performance; and taking a creative approach to complex problem solving.
I am a PRINCE2 practitioner and experienced in applying change to projects, and managing project monitoring systems.
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