SEG DESIGN AND BUILD

I had a very disappointing experience with this company. Initially, they seemed eager to take on my job and were quick to accept it. However, it soon became clear that their main concern was getting paid as quickly as possible.

They put my job in a queue without completing it as promised. After waiting for two weeks, they informed me that they did not have the time to finish the job.
They assured me that my money would be refunded within three days and even sent me an invoice cancellation.

However, it has now been eight days and I still haven't received my refund.

What's worse is the complete lack of communication from this company. They have not answered any of my phone calls, WhatsApp messages, or emails. This unprofessional behavior has left me feeling disrespected and frustrated. Considering that £240 is a significant amount of money for me, I am left with no choice but to escalate this issue further.

I would strongly advise against using this company's services as they have proven to be unreliable and unprofessional.

The full company name is The Structural Engineers Group Limited More...

Top quality customer experience, catered to me and my family's needs.

Had some calculations and drawings done last week, fair price and fast turnaround. Will use again in the future

SEG helped me massively on our project, quick replies and very fast turnaround will definitely be using them again and would highly recommend.

Great quick response a***********************