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S

Saphari

Oldbury

(40)
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Reviews (40)

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4/5

40 customer reviews

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22 October 2020

Came with my family first week of October i have to say even with the covid situation they have done a good job of dealing with it and making sure staff and customers are safe at all times. Even with a reduced menu the food is always good as I've been going since Flavourz food tastes the same even better tbh and I like the tapas style with smaller portion of food you can try everything without bring to full for dessert. The staff are very friendly especially The managers always willing to help out. Will be coming back and will highly recommend to everyone. Keep up the good work guy!!!!! More...

Reviewed on Facebook

14 October 2020

amazing customer service and great food. staff very friendly. highly recommend

Reviewed on Facebook

30 September 2020

During this covid the have done everything to make us customers so welcome and comfortable and they are so friendly in there my son fell over coming back from the toilet and one member of staff did try and catch him and then had a few members asking how he was so friendly and polit

Reviewed on Facebook

29 September 2020

Me my partner and mother in law visited tonight and what a total mess this place is they need to train there staff and this new ticket system is shocking the manger who spoke to us was rude! We paid £42 for starters missing food taking well over 20 mins for food to arrive to table and messing the orders up! Won’t be going back I would stay clear on a night time £14.99 is a rip of! More...

Reviewed on Facebook

29 September 2020

Went on the weekend , they have just introduced a tick menu for starters mains and puddings , I get the idea but I think it needs to be put all on one sheet with something like plate 1 / plate 2 / plate 3 etc , reason being I never have separate starters , chips were on the starter sheet and not mains , I asked for some starters and mains to come together but they didn’t and with mains I asked for Chinese curry and rice to be seperate to the Indian curry and rice but it all came on one plate , some food was luke warm but staff were quick at getting you food and I didn’t think they did to bad considering it is all new to them and they are trying there best , portion sizes were fine and you can have as much as you want , cocktails were lovely , yes I much prefer serving myself but in these times they are trying what they can to stay open :)

Reviewed on Facebook

27 September 2020

I normally absolutely love the place, but NOT impressed with the new rules, you tick boxes and hand a sheet of paper in for starters and then a sheet for main course, not much selection and restricted to each course, then received tiny amounts of food with no option to have more of what you like, yet still charging the same full price of £16. 99 , will not be going again until it goes back to all you can eat service. left still feeling hungry ! More...

Reviewed on Facebook

23 September 2020

We hadn’t been for a while (since it was flavourz) so didn’t know what to expect. But the food was so nice and fresh just wish the ginger crab was back will definitely be coming back soon ❤️

Reviewed on Facebook

9 September 2020

Great food plenty to choice from friendly staff definitely be going back had a good birthday hear x

Reviewed on Facebook

26 August 2020

Myself and my family love saphari, great food , great service, my favourite is the goat curry

Reviewed on Facebook

26 August 2020

got sat in a corner, fair enough its quiet in the corner but had to keep calling them over to get refills as they kept forgetting about the people in the corner. waited another 10 minutes each time then 10 minutes for someone to notice we were finished! personally think they need more staff More...

Reviewed on Facebook

25 August 2020

booked a table over a week ago and they cancelled our booking on the day we were going why was it because it was for 2 of us and not 4 annoyed is an understatement just money orientated in my opinion won't be visiting again

Reviewed on Facebook

25 August 2020

Went here last night been looking forward to trying this place as been when it was Flavours and it was fantastic this certainly wasn't. They say u got to sanatize each time u went up and ppl clearly wasn't following this rule. No social distancing when waiting for your food. The staff didn't have a clue. There was ques all over the place. Ppl started to help them selves as they got sick of waiting. Not a big selection of food at all. When u got food from one work station by time u qued for another your food was cold! The man on the main station was very rude to my niece when she kindly asked for abit more lamb rogan josh he picked the lot up and said this good enough which she replied of your going to be like that then yeah! Don't even bother queuing for a naan bread trust me ur curry will be cold by time it's done! Had a stir fry freshly made for me never asked me what flavour/spice when everyone else was got it back to my table and was tasteless! Only good thing was 2 for 1 cocktails that tasted great but food hell no! Curries extremely watery or oily! Ribs were solid not enable at all. They forgot to bring our cocktails at one pointed waited 20minutes then had to remind them no sorry etc. Was better when it was flavours this place hasn't a clue how to cook/serve food! More...

Reviewed on Facebook

23 August 2020

-1000 stars, so i came here with my daughter who's 9 months old, everyones keeps 2metres distance and everything is being clean cant dispute that, we ended up waiting 15 minutes for our drinks to realise the gentlemen had left our drinks on another table then realised then put them on our table and walked off, we would of been unaware untill the people behind us made us aware, then the man came back over asked if we wanted new ones insted of the ones left! the manager then came over to me and said the drinks are made and left before giving them out anyways so to her this wasn't a issue i explain if she would be happy her drinks left on another table and failed to answer, will be going to trading standards and never returning avoid More...

Reviewed on Facebook

19 August 2020

staff were great ..one person stood by the each food Palace to serve you...loved the chicken stakes.

Reviewed on Facebook

19 August 2020

Beautiful food! Exactly the same as before lockdown just cant get the food yourself. Lots of choice, mutton was beautiful and the stir frys as usual. Really enjoyed it stuffed now after 5 plates. Well worth the money More...

Reviewed on Facebook

19 August 2020

Waited till dinner time as meant 2 have more variety of food then lunch time and hardly any selection here i am so very disappointed and the make u pay dinner time prices when u get the same amount at lunch it was much better when it was flavours

Reviewed on Facebook

19 August 2020

First time here and must it's amazing and the staff are lovely.

Reviewed on Facebook

17 August 2020

Great service, food hot and fresh. lovely and clean, staff all wore PPE.

Reviewed on Facebook

17 August 2020

Great service despite Covid staff trying their best just wish some customers would stick to keeping distance. Food was fresh and plentiful even for lunch time there was plenty of choice and staff were quick to refill the drinks and clear tables.

Reviewed on Facebook

16 August 2020

The styff attitude terrible, she just drop it the cutlery on the table not on a napkin and she hold it without gloves .By the grill the man was so rud and the pork was so raw we couldn't eat it. Never going again.

Reviewed on Facebook

12 August 2020

came at lunch time with my daughter...lovely staff...lovely head chef..lovely food..had a mocktail each... all half price..no complaints!!!!!

Reviewed on Facebook

5 August 2020

Attend today lunch time, lovely service, staff had ppe on and were very attentive. Staff took into acount our special requirements. very pleased would definitely recommend More...

Reviewed on Facebook

4 August 2020

lovely lunch out with the family and with everything going on it was well organised clean and staff were very friendly and attentive well done ✔

Reviewed on Facebook

29 July 2020

I was yesterday for the first time and definitely not the last time! :) Very clean place, I have seen many restaurants, but it's rare to have a waiter like one of yours and I can say the same about the chef, who prepared our food. Very friendly, fast service in covid time, lovely atmosphere, I will come back More...

Reviewed on Facebook

14 March 2020

excellent choice of food, lovely interior

Reviewed on Facebook

14 March 2020

not happy with the staff attitude stank

Reviewed on Facebook

13 March 2020

Would never recommend to no one find hair and manager well it could be another bodies hair !!!really !!very unprofessional. Foods also NARSTY !!wouldnt feed ma dog with it !!!! More...

Reviewed on Facebook

7 March 2020

Went with a large party 18 adults an 1 child an the service was slow the staff rather rude an then to top it off they charged us nearly £300 when the bill should of only been £235 even went the bar were it stated 2 4 1 on cocktails yet I was charged £10 for 1

Reviewed on Facebook

29 February 2020

I’ve visited quite a few times with absolutely no trouble. Always had superb service, Food has always been great and fast service but last night was atrocious. A group of ten of us came in for some food expecting the same standards as the last few times. Very much mistaken. Half the food was cold, ribs had no meat on them. Curry was watery, some food items were very salty and was inedible. But the major setback was one of the staff members attitude towards us when we paid the bill. We paid just over £140 in cash and the rest on card. We left the premises only for a member of staff to run out after us and state that we haven’t paid the full amount, in which we did. We had the bill receipt and the card receipt to prove we paid the bill in full and we showed this to a staff member but still said we owed them an extra £6.90. £6.90 for what exactly? I’ve always been a huge fan of this place but after last nights experience, I don’t think we will be dining here again. I’m not bothered if the food was below average, I’m more concerned about You trying to overcharge us for nothing. You gave us the bill and we paid the bill in full. Don’t try and add more money to a bill that’s already been paid. You might of got away with it with someone else but not us. Very disappointing as we used to come here once a week, even twice a week so well done Saphari, you’ve now lost ten regular customers and we won’t be returning until staff are trained properly and until they know how to correctly calculate a simple bill. Awful. More...

Reviewed on Facebook

28 February 2020

Nice food and great seating

Reviewed on Facebook

27 February 2020

Visited for the second time today after our previous visit was good. Today was a let down in comparison we waited 20 minutes for a empty glass for the refillable drinks had to keep asking, now to the food it was very basic not much choice today the spare ribs had barely any meat on them and very tough the chicken wings were bright pink undercooked, very watery curry and very salty it was inedible also the stations were running very low and had to wait for them to be topped up again also waited a long time for plates to be taken off table although there were a lot of staff just wondering about. we’ll try it once more as one good time one bad if it’s like today again we won’t return. More...

Reviewed on Facebook

26 February 2020

First time visit for me. Good variety of delicious food. The lamb curry and the oxtail were great, the meat was so tender. My favourite of the night was the coconut orange sponge pud - it came highly recommended and rightly so. Staff helpful and friendly. More...

Reviewed on Facebook

23 February 2020

kids loved it and great variety of food

Reviewed on Facebook

23 February 2020

Everything was lovely until we had been there 50 mins , we were celebrating a bday and all of a sudden they wanted our table my mom hadn’t even eaten her dessert and he was saying come pay now come till now . . I was very embarrassed and just paid n left never ever to return .. terrible customer service More...

Reviewed on Facebook

23 February 2020

very helpful staff, lovely fresh food. so much variety. kids love helping themselves .

Reviewed on Facebook

20 February 2020

lovely variety of food and piping hot. and very tasty. friendly staff, clean restaurant . .I would recommend anyone to go there. . the waiting staff were also on the ball clearing plates from your table . More...

Reviewed on Facebook

16 February 2020

WE WENT LAST NIGHT FOOD FANTASTIC PUDS WOW STAFF REALLY GOOD WILL BE GOING BACK

Reviewed on Facebook

14 February 2020

great food and staff all really nice, had a lovely meal, so happy we won ❤ thank u again

Reviewed on Facebook

13 February 2020

excellent food very tasty and hot and great variety t choice from. staff was friendly and helpful. very clean and bottomless soft drinks a bonus too. overall a great experience.

Reviewed on Facebook

9 February 2020

nice food, good value,been before but the only thing is staff need to smile more like they really want to be there.

Reviewed on Facebook