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R

Ryan & Robert

London

(9)
7 hires on Bark
‘20 Certificate of Excellence, 2020

About

We are a photography & stylist team that specialise in F&B, product, interior and architectural photography. We have an have a huge amount of experience and will work closely with you to understand your creative vision and deliver a result that truly represents your brand.

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Reviews (9)

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J
21 December 2020

They’re the first to contact us. Very professional and responded quickly with emails and messages.

We enjoyed working with Martin and Dean, they are very organised, easy to talk with and very experienced. We had fun during the shoot and everything went so smoothly. They understand what we wanted.

In terms of the imagery, it was perfect and we didn’t need any revisions because of the quality of their work.

We will definitely hire them again for our next photoshoot and happy to recommend them to others.
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M
27 November 2020

Apart from moving the timeline, their service was brilliant. Quick responses and iterations.

In terms of the imagery, we had to make a small amount of revisions but they turned these around quickly.

I wouldn't hesitate to work with them again.
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C
24 November 2020

I cannot praise these two wonderful people enough. I am a total novice when it comes to business and have taken on a big challenge this year by launching a luxury adult boutique. I needed images that reflect the brand and that is exactly what I got from Martin & Dean.
Since this is my first business venture I was unsure about how to write a shoot list and also how to arrange the products etc. These two were very understanding and helped me through every step of the process, even when I sent rambling emais that did not make much sense, they still managed to smash the shoot and got what was in my head into the photos.
I enjoyed the shoot immensely as they make it fun and also live in the most beautiful home so you know immediately they have a keen eye for detail and how to make objects look fabulous.
These images were the final piece to my website puzzle and honestly I am so thankful. So much so, that I am booking another shoot for the near future. One where we can get more creative, which I am buzzing about.
If you need a team that will bring out the best in your brand and products, look no further than here.
Again, thank you so much and see you soon!
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A
21 November 2020

This is an update to my previous review that - in retrospect - I made too eagerly.

Less than 48 hours before our confirmed shoot date, Ryan & Robert cancelled on us! Their reason? Being 'overstretched'. Not even a courtesy phone call. Just a rambling email of excuses. We even tried to engage them in a telephone conversation to get clarity. No-go. They would not answer our call or call us back preferring instead to (once again) hide behind an email (with more personal excuses)

Very unprofessional and clearly unreliable.

With so many other photographers out there to choose from, I think we probably dodged a bullet.
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We are disappointed by this review for a number of reasons. First and foremost, it is not a true reflection of events. To address the comments in sequence; We have been speaking to Asia for the last month and have exchanged 85 emails for what was our lowest paid photo shoot on Bark. However, regardless of the rate that was agreed, each and every client interaction is responded to with the exact same priority. So much so, that Asia left a 5 star review on Bark complementing our communication and professionalism. Thankfully, we have been extremely busy lately, and in our desire to accommodate the tight deadlines our clients face, on this occasion we committed to more photo shoots than we were able to handle. We strive for excellence and would not be okay with compromising the quality we deliver. We realised yesterday that we were somewhat overwhelmed and needed to be honest and reach out to a small number of clients to explain the situation. In life and in business we always believe that honesty is the very best policy. Not wanting to attribute the situation to anything other than this, communicated the situation and took responsibility for the error we’d made. Everyone completely understood, apart from Asia. In this particular instance we offered an alternative shoot date being five days later and offered assurance of our commitment. This was communicated via email as this was the only way we have ever spoken. It is worth noting that this photo shoot was scheduled for two weeks prior however, Asia found herself in a position where she needed to cancel the shoot two days before (which was communicated via email), to which we fully accepted and understood. Upon advising Asia of our situation we firstly received a voicemail from someone who was not part of our communication, calling us unprofessional and aggressively insisting we call them back immediately. We then received an email from Asia which mirrored the same tone. It was at this point at that we quickly decided Asia was best to find a new team to work with. We are an established business and thankfully in the position to not accept this bullish behaviour. Should you choose to work with us, you will not only be guaranteed of premium photos, professionalism, and reliability but most importantly honesty. To which all other reviews attest to.

S
15 September 2020

I highly recommend Martin and Dean for product photography. Our brand is all about organic teas & sustainability which they really set the mood for in terms of the style of photography we were looking for. They exceeded our expectations and used the props we provided in such an artistic and elegant way. Our final photos really show the character of our brand, from the colours to the lighting used. We will definitely be using them for our next product launch in a few months. They are both easy going and friendly so working with them is super fun. You won't be disappointed. More...

K
8 September 2020

Dean and Martin were fantastic to work with. Very helpful and supportive throughout the whole process, as well as great communication. Provided us with various ideas/options to support the style and finished product i was looking for. Overall an excellent experience, highly recommend. More...

S
29 July 2020

Martin and Dean were such a pleasure to work with. They were extremely polite, efficient and accommodating. Their technique was very professional and their set up was great. The photos were of high quality and they were sent to us extremely fast which really helped. We will definitely use them again! More...

V
13 July 2020

I cannot recommend this team enough. From day one communication was clear, and Martin ( the stylist of the photography ) immediately understood the vibe I was going for. Then when I received my test shots, I was so happy. The finished photographs more than met my expectations, and I will be using these photographs on the new web-site that I am building! And using this team again later in the year for my winter catalogue! More...

P
29 June 2020

Martin and Dean behind this photography company are absolutely lovely. Very professional, great communication, really listened to my ideas and the photos I received are amazing. I really wanted crisp, clear, HD quality photos which is what I got. Working with them on set was such a fun experience. I highly recommend them. More...

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