Cathays Park, Cardiff
74 customer reviews
Daniel Williams
10/10 ps4 is like brand new thanks to these guys
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Tom Hall
Fantastic customer service, dropped off my laptop on Monday and Repair IT responded to me about its problem the same day! Being without a laptop for a while would of been a huge issue with university wor, but I already have it back in full working order . Would recommend Repair IT to anyone I know! More...
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Felix Thoemmes
Helped me repair a cracked screen on my Google Pixel phone. Very professional, courteous, and overall nice folks who run this shop. Recommended!
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AL
Very friendly staff that provided an excellent service :)
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Divorox 123
Exceptional service and great staff!
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Ben
Very professional service and were very knowledgeable about computers. Apple said after my motherboard went on my computer that they would be unable to retrieve files from my computer. After taking it to repairIT they were able to pull my files off my computer and send them over to me in the same morning. Had I listened to apple I would have lost years of work from university. They also provided me with a cheap diagnostics test which was less than half the price that other places were offering. Would definitely recommend, will be returning if I ever need any other tech fixes. Cheers guys. More...
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Jamie Warner
This week I needed my Dell laptop's screen replaced after accidentally smashing. The service offered by Repair IT was excellent in every way! After e-mailing them beforehand and getting a very reasonable price for the repair upfront, I took it into them on Tuesday afternoon, where the very helpful guys immediately ordered a new screen. This arrived and was fitted in less than 48 hours, ready to collect on Thursday afternoon. As a very welcome bonus, Repair IT provided the screen with several months' warranty, should anything go wrong.Overall an excellent service all around! Hopefully I won't need to make a similar visit in future. However, I will be sure to return if so! More...
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Kieran Sawdon
Can’t even begin to describe how happy I am with this place. The track pad in my MacBook was stuck (red wine incident, whoops) so I couldn’t click aside from tapping or drag and drop or anything, had to constantly have an external mouse around, was like this for a year. Took it to Apple and they wanted to charge £800 to repair(!). Took it to this place, £30. My mind was blown. More...
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Alexander Barker
Really helpful professional guys, diagnosed the problem easy enough and fixed it nice and quick. Super happy!
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Kamal Kishore Kalyan
Excellent professional service.Really impressed by their dedication to duty.
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Helen Murray
Fixed my laptop quickly and at minimal cost. Recommended.
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Sarah Underwood
Had my iPhone 6 screen replaced really quickly and for a reasonable price, plus Nick is just a really nice chap :)
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Jo Incledon
Unable to charge Nintendo switch... Took it along to nick at repair IT ... Had an update same day informing me what was wrong Repaired the device in record time as we were going away Had an email, text, and a phone call to say it was ready . .. Great work.. Great customer service More...
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Hi
Very friendly staff
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Antoni Garí
Best service a customer could ask. I came in with a swollen battery on my computer and went to ask to replace it. I expected to have to leave my laptop there but they just took out the battery and gave me back my laptop so I could use it until the new battery arrives. Only had to pay for the order and not for replacing it. The process of removing the battery didn't take longer than 10 minutes. Really fast and efficient. The customers are very nice and the prices are excellent. I'm very pleased by the excellent service. More...
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Declan Potter
Friendly staff, fast service, and would definitely use again
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Mathew
I gave them my PC to be repaired. Great customer service, they emailed me daily to let me know what they have done. They answered all my questions and gave me advice/tips, I'll defiantly recommend anyone to go with them to get their devices fixed. Even if I break a leg I'll call them first, screw the hospital. haha! More...
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Molly Feltham
Amazing service always given here, the guys are so nice and kind and understanding - so good at keeping you calm! They're so willing to help and always give great friendly service and a great price. Always my 1st choice whenever I have problems with my laptop. More...
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Michael Duffy
Friendly and helpful staff, fixed my broken screen for about half the price of the 3rd party repair I paid for last time and all in a matter of hours. Couldn't be happier
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Amber Goodship-Cox
Friendly staff and a fast fix. Thank you so much!
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王先生
All the maintainance & diagnose price is on the menu, no extea off-the-book charges. Met a nice staff called Nick with good IT experience. Recommend the store to all.
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Jake Round
I came here recently for a laptop repair with no possible solution in mind. I know quite a lot about computers myself but still had no idea of had to fix it. They were able to diagnose the problem really fast and gave me excellent customer service. Their replies were speedy and their communication to me in store was an absolutely outstanding. Highly recommend this place to anyone with any sort of technical issues. More...
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Greg Oxley
A really professional, friendly and efficient service. Fair price quoted too.
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Mike Peng
Staff super friendly and helpful, laptop stopped performing a day before deadline and coming here is a real stress reliever, better than any other dodgy places in town, 10/10 would rate
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William Howell
My phone was fixed immediately and with great customer service, would recommend to anyone
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Johnny
My laptop had a persistent issue with its hinge and required a big repair (which I was aware of before going in). The price and repair speed for it was great and it hasn't had any problems in the months since it's been repaired. Fully recommend!
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Suzanne Regnarf
I've entrusted my it repairs to Nick on several occasions. .. now they have their modern new place near the Sherman Theatre and Students Quarters , service levels haven't changed for us older technophobes. ...Nick takes time to listen , to explain and he's reasonably priced as well as ultra efficient. Dropped off yesterday , fixed and ready the same day! Old fashioned service from a youngster? Very impressive . Can't recommend highly enough . Nick will always be my "go to" I T man More...
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Rob.
I used to use "Nick" when he was at "SimTek World" in Albany Road, and I highly recommended him to friends who also said how quick and helpful he always is. Nick has now moved to "Repair IT" at Cardiff Students Union, and he continues to offer amazing value and repairs. Well worth a visit, you have nothing to lose. More...
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OutOfDatePizza hgb
Great help, Very Friendly
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gareth jordan
Great service friendly on the phone dropped off my son's overheating PS4 2 hours later text and email all fixed picked it up the next day good value son only without his PS4 for one evening days!
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Mark Donovan
Took my Dell laptop in for repair and recovery having read on line that the job would be tricky for an amateur, and I’d need to “bone up” before using repair software. No chance. Got a speedy, courteous and good value repair and recovery of files, as requested. Very happy More...
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Tomas Edwards
Thank you Nick for an amazing job fixing my laptop. Was incredibly insightful, honest and most of all speedy. Would highly recommend this company and Nick to anyone! Nice to see someone so passionate and knowledgeable about their craft. 10/10 you are a lifesaver! :) More...
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Simon Bunt
I took my Alienware laptop to the shop as the screen was completely black and the laptop wouldn't switch on beyond two seconds before switching itself off. The team working at RepairIT were really good at listening to me explain the problem when I took it in and were happy to take a more detailed look and diagnose the issue.They kept me up to date with their progress and managed to resolve the issue after a few days. Nick, in particular, was extremely helpful and enthusiastic about getting the laptop working again (thank you).Overall, I had a really positive experience (especially during a time I was worrying about spending £600+ on a new gaming laptop). They gave a 3 month guarantee on their work and the deducted the original diagnostic fee which I was also grateful for. More...
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Ifat Noor
Excellent service provided within No time!
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Lesley ChangKee
Took my grandchilds tablet there for repair of charging slot. Efficient, friendly and reasonable price. Will definitely use again
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Penelope Goemans
Really good service. I had a missing screw in my laptop and the guy sorted it out really quickly and even did it for free
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Grant Duncan
Went an extra mile to get my dead Nexus 6p back to life through researching solutions Good quality customer focus, delivered in well kept premises. Very pleased.
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Rhodri Thomas
I needed my S8 screen fixed and the guys sent me a link to the cheapest parts so as not to charge me VAT. Parts arrived yesterday, took the phone in this morning and got a nice shiny new phone back after 3 hours. Excellent service for students, very friendly informative staff, great service. Will definitely recommend to friends and family, keep it up guys! More...
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Dylan Reynolds
Quick and easy service! A lot cheaper than most places.
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AoRa Akayy
Very cost efficient, Fast service, Very friendly staff, would definitely go there again for any other fixes
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Georgia Summerill
Amazing help and service!
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Bryan Heggs
Great service was able to repair my Xbox after its power supply broke. Did a full service and kept me up to date with any issues and ordered the new part. Really friendly staff and a pleasure to deal with. Xbox is now back in business and a very happy customer. More...
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Saffron
Friendly, approachable, and sorted my laptop out straight away :)
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BbOy CyAn
Friendly and reliable staff. Fixed my phone screen in a very short time and at a very cheat price too. Would Recommend!
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mike clarke
Went in to see if they could solder a micro switch on key fob 15 minutes later job done many thanks Nick
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Sarah Elliott
Had my daughters iphone screen replaced by someone back last year. they did a shoddy job and it cracked again a little while later (teenage girls eh! ) But now it was literally hanging off and I thought whatever had happened to it was going to cost a fortune to replace. You could literally see inside the phone from the side! Took it to the lads at Repair IT and they were great. Very straight with me - told me if something else was wrong, they'd sort it but it just looks like the screen is broken. fixed within an hour - great communication, text and e-mailed me to let me know they'd started looking at it, and again when it was ready to collect. Will definitely be using again (but of course - hoping I don't have to!!! LOL) More...
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krishna sarma
Great place. Got my laptop fixed at 1/6 of the price in Curry's PC. Excellent work and also very friendly staff. Definitely recommended to everyone!
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Jonny Vines
Really friendly staff, great service and turnaround times. They'll order components in and will message you when they arrive, so you don't have to be without your laptop/phone if they can't fix it on the same day. Would definitely recommend.
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Elis Sheppard
Repair IT provided, great, effective customer service. I took my IPhone 6 phone for a battery replacement and was amazed at the speed they were able to replace it, with quality workmanship with a great price. Would definitely recommend.
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Alex van Spelde
Came in with a water damaged laptop a day after spilling cordial all over it, it was diagnosed and fixed within a day with all data still there and the laptop working perfectly! They sent clear emails detailing the process throughout and they were upfront about the cost which was good! I also got 10% student discount! Definitely would recommend. More...
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