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Repair Lounge

Belfast, Antrim

(382)
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About

We are Belfast's original while you wait repair specialist.
Our repairs are superior: we only use the best available parts, fitted by former Apple technicians, with a substantial warranty... you can depend on Repair Lounge for all your tech fix requirements.

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Reviews (382)

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5/5

382 customer reviews

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6 November 2019

I called after going to five different places in one day, and one of those was five different times over a week, where I got excuse after excuse and absent technicians, even though I was told I could go in at a particular time, and then was disappointed once again with a no show. .. and once with a shop closure that didn't resolve for 2.5 hours... long enough to get a helpful shopper to call for me, and the manager recommending a kiosk in a mall for repairs while they were down... talked to them, come back tomorrow... did... their entire operation had closed down... (sigh), went to a repair place I saw advertised on the web as being able to repair my brand... when I got there, they said they didn't do that brand... (again sigh)... went home and found a place in Vista that said they can't get to it for a week... next...found Repair Lounge... who said... "come on in... we'll help you"... and they did... they told me 90 minutes for my screen and battery replacement (not an easy task on my phone), and they delivered... (yay)... Cris and Erin were wonderful... More...

Reviewed on Facebook

14 October 2019

Aaron was very nice. I showed up 5 minutes before closing on a Sunday night and he fixed my phone while I waited.

Reviewed on Yelp

10 October 2019

My wife and I took our iPhones and iPad in for repair and they not only did an amazing job with an incredible turnaround time but the level of service that they provide is amazing as well. They are a pleasure to work with and were super accommodating and when our iPad had a problem with its home button after they had replaced the glass. They repaired it for free just as a courtesy! This type of service will keep us coming back time and time again and referring them to all of our friends - especially since we have children with iPhones - so I'm sure we will be needing them in the future!!My original post did not post so I am going to add to it! I Took my wife's iPhone in to the Repair lounge yesterday and they spent an hour and a half working on it only to find that it had a bad motherboard. They were super helpful and though the phone was not repairable, the level of customer service is still Absolutely amazing!! More...

Reviewed on Yelp

9 October 2019

Left my iPhone in yesterday to sort out a software problem. The guys in the Repair Lounge thought they sorted in but phone packed in again. Brought it back today and was fixed within a couple of hours. Thanks guys. Great service More...

Reviewed on Facebook

2 October 2019

The owner is so friendly and easy to work with. The employee I spoke with on the phone several times and at pick up was wonderful. Absolutely amazing customer service. Took an iPad mini in for a new screen and the turnaround was fast and reasonable. Unfortunately, the new screen didn't respond to touch as it should, but Repair Lounge took it back, no problem, and fixed the touch issue. I would highly recommend this place. More...

Reviewed on Yelp

24 September 2019

I walked in without an appointment. Very quick repair!! The specialist was very knowledgeable and helpful.

Reviewed on Yelp

14 September 2019

These guys are great, they’ve fixed multiple phones for me over the years which have all worked fine ever since.

Reviewed on Facebook

9 September 2019

Went to Apple shop this morning said my phone couldn’t be fix. ‘I couldn’t hear anything when on a call’. Took it here he had it fixed in 30 seconds and didn’t charge. Brill place

Reviewed on Facebook

8 September 2019

Excellent service, guys are very knowledgeable and genuine, and repairs are reasonably priced. Will definitely use again

Reviewed on Google Maps

7 September 2019

Excellent service, the guys fixed my phone really quickly and without ordering unnecessary parts. Thank you

Reviewed on Facebook

7 September 2019

Those two young ladies working at the shop are the best.....I think one of them is Courtney and forgot the other one with great beautiful smile. Fixed my iPhone and price was great too!!!Go San Marcos....... More...

Reviewed on Yelp

2 September 2019

Quick friendly service had my phone fixed in no time

Reviewed on Facebook

31 August 2019

My wife and I took our iPhones and iPad in for repair and they not only did an amazing job with an incredible turnaround time but the level of service that they provide is amazing as well. They are a pleasure to work with and were super accommodating and when our iPad had a problem with its home button after they had replaced the glass. They repaired it for free just as a courtesy! This type of service will keep us coming back time and time again and referring them to all of our friends - especially since we have children with iPhones - so I'm sure we will be needing them in the future! More...

Reviewed on Yelp

25 August 2019

I have to commend the service and the quality of The Repair Lounge.My wife has had iPhone fixed twice (at no cost I might add) when screen popped out. Daughters iPhone was identified as not viable for repair after water damage. Integrity to the fore. I have no hesitation in recommending these guys. We are lucky to have them. My first port of call for tech issues. More...

Reviewed on Google Maps

23 August 2019

Place is awesome. Smart fair and up on their tech. Replaced IPhone 6+ screen perfect. Then 8 months later it glitched and they warranteed it up and fixed for free again.

Reviewed on Yelp

17 August 2019

The customer service here is GREAT.  They are friendly, fast, great work, and didn't put a hole in my pockets to fix my device.  Deserving of a review!

Reviewed on Yelp

17 August 2019

I can't praise this cell & computer repair shop enough. They also build computers to buyers spec's too. So here's my story: I dropped off my broken screen cell that 'uBreakiFix' couldn't work on in the afternoon. They had it fixed and ready for me by 3 the next day. That included the time needed to overnight order the odd screen my cell's equipped with. I didn't mind a bit paying for the overnight shipping when they're so fast in doing excellent work. You can expect a fair repair price and excellent work here. For me, I'm not going anywhere else for repairs in north San Diego County from now on. More...

Reviewed on Yelp

9 August 2019

They were able to replace a battery in 10 minutes and I had just called in. Excellent work and very affordable, would definitely recommend them.

Reviewed on Google Maps

9 August 2019

Called in with an unresponsive Samsung tablet. Guy said i'll have a look at it, 5 minutes later he hands it back fully functioning. A common fault he said and no charge required! Lovely genuine guy with a genuine business. Many thanks! More...

Reviewed on Google Maps

5 August 2019

I recently cracked my phone and had been postponing getting my phone fixed for a couple weeks. Finally I dropped it and the screen went black and I thought all hope was lost. Went into repair lounge they were able to fix it within 20 minutes and my phone came out looking brand new! Cost $150 for a new screen for a 7+, a glass screen protector, and a new phone case. Not too bad. More...

Reviewed on Yelp

2 August 2019

Professional in all areas. Had a screen replaced on a Huawei P20 - very clean work.

Reviewed on Google Maps

2 August 2019

Before calling in my phone battery would die in an hour. They replaced a battery in 10 mins of just calling in to the shop. Very efficient and very affordable. Highly recommend it More...

Reviewed on Facebook

30 July 2019

Very friendly and knowledgeable staff. Erin (owner) was extremely accommodating in the repair of my cracked iPhone 7 screen. One bit of advice, and the reason for 4 stars instead of 5 - the standard replacement screen they use is advertised as 'high quality' and is anything but that. Color tone on the new screen made me feel red-green color blind, and the decreased sensitivity of this screen resulted in a constant accidental clicking when scrolling through a page due to the added pressure needed for a response from the screen. A disclaimer of these issues would have avoided unnecessary return trips to the the Repair Lounge. More...

Reviewed on Yelp

29 July 2019

Very friendly and knowledgeable. Fixed the screen on my daughters iPad same day with no issues.

Reviewed on Yelp

26 July 2019

They were very helpful and professional. Helped me within minutes with my samsung phone. I highly recommend them

Reviewed on Yelp

25 July 2019

Fast, friendly, and great service! Today, Cristian helped me out as soon as he could. He gave me an accurate time frame I could be looking at. He even went the extra mile to make sure I wouldn't have to wait too long. His service was speedy. Before I knew it I had my phone back, fixed and at a great price. Thank you! More...

Reviewed on Yelp

24 July 2019

Excellent customer service!

Reviewed on Facebook

18 July 2019

I called the same day to  get my phone fixed and they were able to do what they promised.

Reviewed on Yelp

14 July 2019

Had two phone screen repairs and a charging port Great friendly service and a reasonable price.

Reviewed on Yelp

13 July 2019

I had an issue with my phone not charging, these lads fixed it in no time at all. Great lads and a top class service. Thank you

Reviewed on Facebook

12 July 2019

Fast friendly and professional service 2 phones repaired and working perfect excellent job

Reviewed on Facebook

10 July 2019

Got my iphone 7 plus battery swapped out here.   Paid $64 total, including tax...   fast and friendly service and quality seems to be good. ..  they told me it was not a factory OEM battery, but that it should work just as well...   so far, so good after a few months.      The job was complete within an hour.     They told me they work on laptops, ipads, etc.    I'd recommend giving them a shot at fixing your electronics as they seem to run a good operation. More...

Reviewed on Yelp

3 July 2019

Fast repair, reasonable price, easy to deal with.

Reviewed on Google Maps

1 July 2019

Friendly, honest and super fast service! Will return if more issues in the future. Pricing very reasonable as well.

Reviewed on Yelp

30 June 2019

Can’t thank them enough, made a mess of my Mac with the incorrect screw, replaced for free within seconds.Thanks!

Reviewed on Google Maps

12 June 2019

First class customer service . The guys are polite and very efficient. Nothing was a problem. Highly recommend.

Reviewed on Facebook

29 May 2019

I had my iPhone screen repaired here and another iPhone inspected but choose not to have it repaired after assessment. Upfront and honest about cost of repair on phone, very reasonable prices and no pressure to complete repairs! Staff member was friendly and polite. Would recommend and definitely would use again! More...

Reviewed on Facebook

25 May 2019

5 stars! Awesome service and they stand behind their lifetime warranty.Replaced my damaged iPhone X screen in less than 30 minutes.

Reviewed on Yelp

24 May 2019

Had a crack in my iPhone 7 as well as issues with being able to use the drop down feature for the Notification Center. I brought in my phone and got a screen replacement for $99. 00 plus taxes (and tip!) and I'm so thankful!I will definitely be back for the next time I crack my screen (because I do it often; it's a talent). More...

Reviewed on Yelp

24 May 2019

Erin and Courtney really know their stuff. Great prices and fast repair times.  Great location too. Thank you for the awesome service.

Reviewed on Yelp

17 May 2019

Left my phone in on Friday with an issue with the power button after being dropped. Got the phone back less than 3 hours later and it was working perfectly. Reasonably price, would definitely recommend. More...

Reviewed on Google Maps

15 May 2019

Amazing crew. Top notch service. Got in to replace iPhone 6 broken screen, got it serviced really promptly. Erin let me watch the whole repair process which is very nice of him. Also changed battery at an amazing price. Nice chat. Thank you! More...

Reviewed on Yelp

13 May 2019

Had a very badly cracked screen that had warranty coverage. Walked in to this store and instantly got a quote that was cheaper than the repair was with the warranty, and the phone was done after 20 minutes. Customer service was extremely friendly and approachable. More...

Reviewed on Yelp

11 May 2019

I plan to come back to get a battery replaced on a different phone, because they did such good work repairing the screen on my sons iPhone.

Reviewed on Yelp

7 May 2019

No charge, quick fix for a non charging iPhone. Throughly recommend

Reviewed on Google Maps

7 May 2019

Got my Samsung tablet up and running again at no charge so I could recover my family photos. Very pleasant and helpful staff.

Reviewed on Google Maps

4 May 2019

Best customer service you could ever wish for. Thank you so much for your help Manager Oriana Kai and Assistant Courtney Carter.

Reviewed on Yelp

1 May 2019

took my phone in to get fixed very helpful friendly and had it fixed in minutes thanks again

Reviewed on Facebook

30 April 2019

Excellent customer service at this repair shop. I will definitely come back here in the future for any cell phone repair needs. I didn't realize they also sell refurbished laptops, good to know! More...

Reviewed on Yelp

28 April 2019

Christian was a pleasure to work with! He had my cracked screen replaced in a very timely manner and provided outstanding service. Keep up the good work, Christian! To the owner of the business, you need to give the man a raise! More...

Reviewed on Yelp

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