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R

Reed Autos

Melbourn, Cambridgeshire

(216)

Reviews (216)

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R
30 December 2019

Erica was very friendly, helpful and knowledgeable. She made buying my new car easy & stress free and treated us with care. Thank you!

M
24 December 2019

We bought a MINI Countryman from Charlie and had a very nice buying experience. The entire staff was friendly, helpful, and understanding of us having our children with us. Charlie was very knowledgeable and helpful. We never felt pressured into buying something that we didn't need or could afford. More...

A
24 December 2019

Lots of good options of cars to choose from and the staff are well friendly and honest

H
17 December 2019

We were very happy with our purchase. We bought a lovely Seat estate from Reed autos and were lucky enough to deal with a young man named Lemar- from start to finish he was incredibly polite and professional and made everything clear. The car itself was in great condition and at a reasonable price and a few months on we've had no problems. The overall process was as painless as it could have been, and i'd be happy to recommend them to a friend. My only gripe is the admin fee- if a car is up for a price on Autotrader then that is what the price should be. As a company you seem to be very genuine and have a good sense of integrity- hidden fees most definitely take away from that. If you really need to charge £75 admin fee then I'd respectfully suggest working that into your Autotrader price as no one likes expensive surprises. Otherwise a pleasure to deal with from start to finish, many thanks More...

K
3 December 2019

Great place to purchase a car, we were attended by a very nice, gentle and hospitable member of the team Ryan who helped us and facilitated the purchase although it took long enough but done at the end. Many thanks.Will definitely be in contact More...

D
30 November 2019

Hello bought Audi TT white sport from reed autos excellent service from Ryan very polished salesman well above his years. Polite, professional and extremely efficient . Excellent service shall be recommending which I do not do often being extremely fussy. More...

B
27 November 2019

Thankyou for all the help from the sales lady who led me through to my final purchase which I was very happy to deal and drive away same day,That lady was Erica and I name her because nothing was to much trouble ,soothing my journey in a relaxed but business like manner. I will without doubt come back when the time is right to buy my next car ,and of course meet the cheerfull people at Reeds,Must mention Steve also from workshops who said nothing was to much trouble if I found any fault ,and that there customers are priority, quite reassuring.So well done Erica you earnt your sale.....A++++ More...

A
24 November 2019

So pleased with my new car From my initial telephone call and speaking to Ryan,nothing was too much trouble.Ryan was able to answer my long list of questions, no hard sell tactics, would definitely recommend Reed Autos,friendly atmosphere,lots of cars to choose from and great aftercare.

B
23 November 2019

Had the most pleasant and easy buying experience at reed autos! Made most welcome from the lovely guy Ryan, who made us so comfortable and even put up with our son who doesn’t stop talking but this didn’t phase him at all ! ,Everything was dealt with from start to finish why myself and hubby enjoyed a hot drink and a buiscuit, They really do a great job, if your looking for a car Reeds is the only place to go! Whatever your budget they will help you!!! Thankyou Ryan at Reeds auto!!! More...

D
21 November 2019

these guys are too good, very helpful efficient and energetic. they take business very seriously and value your relationship with them. always keen to help and find you a solution. my last encounter was with Edwin, faultless experience as always. keep it up guys. More...

M
21 November 2019

Great customer service from initial contact to the purchase

G
21 November 2019

A few months back my partner decided to purchase a car through Reed Autos, ironically which wasn't to far from the hotel we where staying at for a weekend getaway in Watford. On arrival we where greeted with open arms, and everyone seemed to be very helpful. A young lad helped us through the ins and outs of the car we had chosen (Kia Sportage) and proceeded to run us through exactly what we would be getting for our money. I have to commend the way the staff are, as a lot of the staff are quite young and hungry salesman, they hold themselves very well, and appear very smartly dressed, and thankfully knowledgeable on the products their selling (CARS). I also have to commend the fact that the staff are not pushy, and gave us time to look through everything before we made any decision.What i really like about the company is that the car was valeted before hand, and looked immaculate. Overall great experience, and was in and out in under an hour with all the paperwork completed efficiently. Reed also provided various after care options and paint correction products which they don't push onto you but instead suggest to you if you would like to maintain the cars paint and interior. We did end up purchasing a nice set of Autogylm products.Would definitely recommend Reed Autos to others, as their professionalism and way in which they conduct their business is definitely up there. More...

S
7 November 2019

I would like to say the service I have received from Reed Autos, particularly Erica and Dan was exceptional, but also the service team. I bought a car from them in July and then decided to part ex it for an upgrade. The whole team bent over backwards to help me get the car I wanted and in record time. They stayed late to enable me to drive off the same day in my gorgeous car. Thank you whole team for your exceptional service and being so kind. You know what you did. I will certainly buy my next cars from you. I cant speak highly enough of you all. More...

T
28 October 2019

Would not hesitate to recommend Reed Autos. Staff very friendly and helpful. They have a great selection of cars and the staff are extremely knowledgeable. I dealt with Erica who is a credit to the company and goes out of her way to ensure great customer satisfaction. I drove home in my new car completely satisfied with the whole experience. More...

J
22 September 2019

Brilliant service - Erica was an excellent advertisement for this company. Her professional and friendly approach made buying this car a pleasurable experience. This is the third car we have bought from Reeds and I wouldn’t hesitate to recommend the company to anyone looking for a car. I managed to forget my documents after leaving Reeds and Erica was kind enough to go out of her way and deliver them to me personally! Thank you ! More...

R
15 September 2019

The woman that delt with us was really good no pushy sales we'd already made our minds up that we wanted the car before we went she sorted the finance and everything rang Sunday morning around 9 drove the 50 mins to get there to look got there around 1 and drive away at 3! Would have been quicker but waiting for the finance company which is nothing they can do other then wait for them but from start to finish it was good. Only thing I would say is the cars condition isn't as said pictures really didn't pick up on the dents and scratches but having said that for the price and miles and history it has it was very well priced and to get them bits sorted would cost alot less then buying one without the issues but car drives perfectly lovely experience and definitely going back to get another car. Sorry can't remember the woman's name More...

D
15 September 2019

Ryan was absolutely fantastic, so welcoming and friendly in reed autos. Highly reccomend and will be happy to return again

O
15 September 2019

Great experience at Reed Autos in Foxton. Walked around the place without feeling harassed and when we found a car we liked the look of the team were very helpful. We were able to go on a test drive the same day and when we'd made our decision the sales process was smooth. Tip: if they offer you the Autoglym LifeShine, I'd recommend it. Was massively sceptical at first but my white car still looks brand new a month after buying it with daily usage. You also get a really good cleaning kit chucked in the boot of your car to keep it looking spangly new.They're a young sales team but they're very knowledgeable and enthusiastic (one of them drives a Fiat Tipo but don't judge him too harshly based on that).Big shout out to Ryan Pavey who looked after us throughout the process, he's a top lad and when it's time for my other half to upgrade her car, we'll have no hesitation going back to see him and the team at Reed Autos. More...

N
15 September 2019

Excellent experience from start to finish. Erica answered all my questions and was very knowledgeable and polite throughout my purchase

H
29 August 2019

Great dealership. Honest and straightforward guys, especially Erica! Thanks for all your help today. Stuart

D
29 July 2019

Bought a nissan qashqai. Great car and service from start to finish. As we were there a little while doing paperwork. When they saw we had a dog they insisted we bring her in. My dog is blind and they all came over to make a fuss of her and gave her water and she was relaxed. I've never got that anywhere else and little things like that will make me go back. Fantastic. More...

K
29 July 2019

This is the best car dealership I've been to! We couldn't believe the warm welcome we received! As soon as we arrived we were greeted by Ryan and colleague Sammy who were very friendly and welcoming. We were given a room to talk and they were very patient and professional but not pushy as we would expect like most dealerships. We left feeling we had made the right choice. Cant recommend highly enough. More...

J
29 July 2019

Bought my first fiat 500s from reeds a few weeks ago. I was looking for a good garage close to home so I found reeds. Was very happy with the great customer service and Adam who sold me the car. Everyone is so friendly and the showroom is great offering drinks to their customers. Unfortunately I did have some issues with the car after getting home but after taking it back the problems were sorted I would recommend reeds More...

R
29 June 2019

My experience at Reed Autos Ltd was positive because they answered any and all questions and queries i had in full, they were friendly and very respctful, the car was in great condition and anything that required doing i. e. air con regas. They were more than happy to help resolve it. Overall very happy with how i was treated and how thorough they were. More...

T
29 June 2019

I'd definitely recommend Reed Autos Ltd to friends and family because they had a huge range of vehicles that had been reliably checked by the onsite Bosch service centre. The sales person was friendly, welcoming, informative and not at all pushy.The vehicle I purchased I was informed required two new front tyres that weren't available at the time so if I was happy to take it was at the time and return to fit them they would let me drive away as they weren't in a terrible condition.I spoke to the head mechanic who was apologetic and forthright about the situation and I was happy that I could return to get it done.Top service that I haven't received from any other dealership. More...

D
29 June 2019

Today I purchased my third vehicle from Reed Autos, and I couldn't be any more happier. As per normal the service was second to none, my favourite thing about the salespeople at Reed are that they give you plenty of time to make your decision and are in no way pushy. They are well informed and extremely polite, from the minute you walk in they make you feel comfortable and welcome, which is hard to come by in car dealers these days, so a massive pat on the back guys especially Harry who looked after me from beginning to end, brilliant service, keep it up! More...

X
29 June 2019

Excellent service and very polite staff, helpful.

T
29 May 2019

Reed Autos were great, really good service and Ryan was very friendly and helpful and made what could be an awkward process simple and relaxed.

D
22 May 2019

Very helpful no pressure let you have a good look round vehicles fully explaine everything and Daniel was very polite nothing was to much trouble for him would recommend Reeds to anyone. Thank you

P
14 May 2019

Great service from a very friendly and knowledgeable young salesman Ryan. I thought the range or cars was much higher than expected and i found the car i wanted at the right price. Thanks guys.

J
30 April 2019

Visited Reed autos after a very bad demotivating day visiting car dealers all over the county. Finally someone offered me a drink, listened to what I was saying , knew his car specs and treated me like a human being! He also showed me options I hadn’t considered,, absolutely zero hard sell, a friendly warm and inviting environment and a team who clearly get on with each other and know what they are doing. Thank you to Ryan! I’m not sure where my next car will come from because I’m after something quite specific but I certainly would have no problem purchasing from reed autos if they had the right vehicle. More...

C
29 April 2019

The entire process was quick and effortless. I have bought a vehilce from them in the past and would definitely buy from them again in the future.

A
29 April 2019

Great service, friendly staff, good cars!!! Very happy with my BMW 3series!!!

A
29 April 2019

Ryan was very accommodating and helpful. Fantastic customer service from everyone and was very happy with my purchase. I would certainly buy from Reed again.

C
29 April 2019

We have purchased all of our cars from these guys, over the last 5 years or so the last one being a Jaguar XE at Xmas, they really do go above and beyond . The customer service is always fantastic hence why we will always be returning customers. Its worth the 4hr round trip. More...

J
28 April 2019

Excellent!Staff were very friendly and helpful. Gave me all the time I needed and were patient. Car was presented in very good condition and was well cleaned throughout. Not had any problems since purchase and hopefully won’t in the future! Would highly recommended reed autos and would use again in the future! Special mention to Daniel who was the salesman who helped me with the purchase of my car. He was very helpful and easy going with a no pressure approach which was appreciated. Oh and the coffee was great too! Top marks! More...

S
28 April 2019

Absolutely fantastic service and an experience that I would more than recommend to my friends and family.From the first point of contact over the phone the team at Reed Autos were helpful, attentive and there was none of the "sales pressure" that you so often come across at big dealers. Ryan was absolutely fantastic, it was a busy day and he apologised so many times for keeping me waiting - well the wait was definitely worth it!He showed me around the car I had chosen and then I took it for a test drive - when I came back he was stood there waiting for me and took me around the car showing me features and also allowing me to raise any points and questions.He was open and friendly the whole time and then listened to my budget and sorted me an absolutely amazing package that came right within it. I will definitely be going back there when I need my next car and would highly recommend anyone that is looking for a new or next car to give these guys a call!A massive thank you to Ryan and the team - you are awesome!! More...

J
29 March 2019

I had my wife's car repaired here by, Phil Chapman within the grounds of the Read Auto expanse.. after I dented two doors. It was 1/3 the price of any other repair quotes, I had quite a few. Could not be happier. Excellent job well done. Heff More...

G
29 March 2019

I recently bought a Ford ecosport from Reed Autos Ltd and was very pleased with their customer care and professionalism. Ryan dealt with all the details concerning my purchase and I found him very personable and efficient. More...

J
29 March 2019

Grate customer service and good campany to go to your new car.

D
29 March 2019

Reed Autos were recommended by the mechanic my family have used for 30 years. I was very happy with their service. Adam met me on arrival, and I did initially think that he was very young to perhaps have the experience to help me, but I was soon convinced by his open and friendly manner, and he was able to answer all my questions well. We spent 90 mins going over my requirements, looking around at quite a few cars, and test driving two. I left thinking I’d sleep on it, but soon had decided that I was going to go for the Vauxhall Mokka, that Adam himself was very keen on !! I was back a few days later and bought the car.A week on I am loving my purchase. I was expecting to want to go around a few used car dealers, take a few weeks to decide, but after my first visit to Reed, I thought I would save myself the bother and I don’t regret it !!Thanks for your help Adam. I love my Mokka !!Dave IrvingCambridge More...

K
29 March 2019

Our experience at Reed Autos was amazing! Ryan was professional and approachable and he made buying our Range Rover Evoque a pleasant experience. He demonstrated a great knowledge of the car and was helpful and positive towards any issues. Ryan’s customer service during our viewing and after we’d bought the car was fantastic. Thank you Ryan! Overall we would recommend Reed Autos to anyone looking to buy a car. - The Timberlakes. More...

S
29 March 2019

Fantastic, conscientious and friendly people who know their businessI bought a beautiful Mazda in mid-March with the help of Ryan, who was tremendously welcoming, professional and helpful. Although I was not spending huge amounts of money, all Ryan's work and kindnesses in arranging the car purchase for me made me feel that my business was welcome and valued. I was super-excited to see and test-drive the car, and I appreciated dealing with someone who understands that buying a lovely new car is not something you do every day, and who shared my excitement.Ryan made everything so easy, relaxed and straightforward and I really appreciated his good humour and relaxed conversation, and also the fact that he didn't complain when he got soaked and windswept multiple times in the course of my visit!Thanks again. I so much appreciate everything done this week to organise my purchase of this smashing car. Your place of work is very different from other car dealerships where there is no personal touch, and where you're given the impression that they are indifferent to whether you buy or not. It's good to know that the owners recognise and appreciate staff like Ryan, who go far beyond the extra mile to offer a warm, efficient and friendly service to their customers. I travelled almost 90 miles each way to buy my car, and would recommend to anyone to think first of going to Reed's when considering buying a car. Thank you very much indeed. More...

W
29 March 2019

Great customer service! Made me feel welcome.

S
29 March 2019

Very good service and patience from Adam In sales and he was very informative and helpful thank you and I have already recommended him to 2 friends ver pleasant experience and excellent prices .....

D
29 March 2019

Couldn't recommend enough! We dealt with Harry and Sam both of which were extremely helpful, we were quite indecisive and they allowed us as much time as we wanted, they were there if we had any questions but they weren't pushy at all. You know your at the right place the moment you walk through the door, customer service was second to none! More...

C
29 March 2019

Amazing service today! Extremely attentive and very informative. By far the best experience I've ever had when purchasing a car! Also very competitive prices!

A
29 March 2019

Wow, what brilliant service from the moment we walked in to Reed Autos. Ryan was just so welcoming and helpful. He helped us find our dream little car. We have recommended Reed Autos to all our friends and family as they made buying our new car so special. More...

E
28 February 2019

adam your sales rep was most helpful service was top notch good company .i will use them when i next change my car..

S
28 February 2019

Have just bought a jaguar xf from Reed autosBen Lamb was very pleasant and helpful and would recommend him for his professional conduct in our bussiness transaction Many thanks Ben

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