DL14, Bishop Auckland
Red Response is the trading name of RPS. A family owned business serving the North East since the early 80’s.
We offer all Heating and Plumbimg services from breakdowns to full installatioms. We are Gas Safe registered and fully insured.
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What do you love most about your job?
Being able to fix a fault or repairing a burst pipe is the easy part. Leaving the site knowing our customer is satisfied is the best part about being in business.
What inspired you to start your own business?
Its not just a job. Its not just a business. Its our lives! The business is our baby and it is very much part of our family. Even the family dogs have a role :)
Why should our clients choose you?
We strive to be the best we can and provide our customers with the best possible service.
Can you provide your services online or remotely? If so, please add details.
Wherever practical and safe to do so, we will guide customers through basic control checks before attending a breakdown callout.
What changes have you made to keep your customers safe from Covid-19?
Our work is predominately in the customers home or business. A common sense aproach has been adopted, however, should a customer have tested positive for covid, we will endeavour to carry out our work without contact.