Property maintenance

The response was quick and the job was done just in time before the storms.

Arrived late both days. Didn't finish and said would be back Monday. Told us bank was business account so when tried to pay some of money it didn't work so waited for him to come back to discuss areas we were unhappy with. Came back shouting and yelling we hadn't paid. Tried to say we were not happy with some work but then tried to threaten us to report us to Bark. No paperwork no invoice no vat details. Thought we were a soft touch for an overpriced job. More...

Late turning up overpriced with attitude problem. Only had 3 tools to my knowledge asked to cut bank which was done OK asked to thin out plants and prune hedges took strimmer and hedge trimmer to everything decimated all small plants in one section of garden killing what was there rather than weeding and dead heading and thinning plants out broke night light. Tried to charge me exsta to cut out tops of hedges already charged £250 for about 2 and half hours work. Cut down budlia plant without asking because it was coming close to pavement. When I complained about using strimmer on plant's got in a strop and didn't finish garden off. Wasn't feeling well so paid them but wasn't happy and neighbours say looking worse now than before and shouldn't of paid them. Won't be using again. Had to bye New plant's to replace killed plant's £250 robbed of. Do yourself a favour hire someone else. More...

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Reply from Property maintenance

Before doing your job we came to view it and we discussed in great detail with you exactly what you wanted done, quoted a price which you agreed upon and booked in when was convenient for you. Admittedly we got to you at 10.30 on the 1st of September as we were held up, but we did apologise for that. You did not at any point say that you were unhappy with the work whilst we were at your property and have not contacted us since, so we are quite upset that you've left a bad review 11 days later!

Very pleased with the work Jack and his crew did on my garden today. They left the garden tidy and did all the work plus some more and worked non-stop. Would highly recommend them

Great job by Jack. Within our budget, did hedge trim just as I wanted, left all tidy and squared away. Would recommend no problem.