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Premium Pet Care

Caterham, Surrey

(38)

Get a free quote from this professional

Get a free quote from this professional

‘20 Certificate of Excellence, 2020

About

We walk... We play... We love

We pride ourselves on providing a professional, compassionate and fully insured service for all of your pet care needs.

We know that your pets are not just 'pets' to you, but members of the family. As lifelong pet owners ourselves, we are able to provide a truly empathetic service tailored to your furry (or not so furry) friends' needs.

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6 hires on Bark

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Reviews (38)

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5/5

38 customer reviews

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11 December 2019

Nicola is the best! Our pup absolutely adores her and we get the best photo updates while we are in work. Could not recommend her enough!

Reviewed on Facebook

8 August 2019

Nicola has been taking care of our pug , wilf, for years, since we was just a baby. She is a huge part of his life and we love sending him to spend time with her.

Reviewed on Google Maps

8 August 2019

William has been walking with Nicola and Simon now for over 6 months and the little chap has been a lucky one for sure! I was recommended by a friend about Nicola and her services, to my surprise it was that and more! The best part was their honesty with the dogs and taking pictures & videos, she also provides many other services and is very fair on price.Would highly highly recommended, thank you both! More...

Reviewed on Google Maps

8 August 2019

Nicola takes great care of our complicated rescue dog, who adores her.

Reviewed on Google Maps

8 August 2019

Nicola is hands down the best dog walker we have had for the following reasons:1. FLEXIBILITY: As a couple who have busy and erratic work schedules she is extremely flexible to accommodate our diaries. 2. LOVE & CARE: Our two dogs adore her and she goes above and beyond to ensure the dogs in the pack gel well together. 3. HOME AWAY FROM HOME: She has been amazing for us having our two when we have been away on holiday. Our dogs really feel at home and the pictures we receive daily just say it all on their happy pooch faces!4.FAIR PRICING: Nicola maintains a really fair pricing structure that is clear and transparentAfter using many dog walkers over the years we have found a diamond in Nicola. Couldn’t recommend her more More...

Reviewed on Google Maps

8 August 2019

Nicola is reliable and trustworthy and does an excellent job keeping us updated on how our cat is when looking after him.

Reviewed on Google Maps

2 August 2019

William has been walking with Nicola and Simon now for over 6 months and the little chap has been a lucky one for sure! I was recommended by a friend about Nicola and her services, to my surprise it was that and more!

Reviewed on Facebook

1 August 2019

Great, personal service. Nicola really gets to know her canine wards and our pug really loves going out with her, so much so that he wants to go straight back out again once dropped off. We get very regular updates and when she found our pug at home having had an accident, she rushed him to our vets and informed us straight away. More...

Reviewed on Google Maps

1 August 2019

After a very disappointing experience with a dog walker in Selsdon, I found Nicola and have never looked back. My Frank just loves her and runs out to meet her and then Nicola very kindly sends photos of him out with his dog friends on his walk. I wouldn’t trust Frank with anyone else More...

Reviewed on Google Maps

1 August 2019

This review is concerning Premier take care catch and I saw a review from someone who only writing this company a one star I cannot believe that they gave it only one single star I feel it must be a competitor who is very jealous of Premier pet care Caterham we have been using Premier pet care for five this review is concerning Premier tech care Cajun I saw a review from someone who only rated this company a one star I cannot believe that they gave it only one single star I feel it must be a competitor who is very jealous of Premier pet care Keynsham we have been using Premier pet care for five years And can honestly say they are an excellent honest hard-working dedicated company with people we trust to the highest level I recommend if anyone wants their pets walked looked after watched while you’re out for a day then there is no doubt in my mind that this is the company you should go to you will not find a better company anywhere thank you pet care catering for all your hard work looking after our animals on a regular basis I don’t know what we do without you

Reviewed on Google Maps

1 August 2019

I've had my dog with Premium Pet Care for 18 months now and I wouldn't change it for the world! It's so lovely to meet someone who really understands and cares about the dogs she looks after. We've also had our dog board with them and it was a real treat for him and great peace of mind knowing that we can go on holiday and he'll be happy and safe. Every time he's with her we get updates with lovely photos and videos of the fun he's having. It's so reassuring as you only have to look at the way the dogs are with her that she absolutely adores them and vice versa. My dog starts screaming with excitement at the top of her road and tries to knock the front door down to get to her and I know he's happy there as she's the only person he will stay with other than his human family. And as for her dog, I've never met a better natured dog in all my life! He's the cutest little thing and he and my dog will play for hours. If I could give 10/5 I would! More...

Reviewed on Google Maps

1 August 2019

Premium Pet Care have been looking after my two dogs brilliantly for the past two and a half years. The service is consistently excellent and I thoroughly recommend them. The dogs are always well cared for and loved when in their care and it gives great reassurance and comfort as an owner to know that they are in such great hands. They are reliable and efficient always. Very very good! More...

Reviewed on Google Maps

1 August 2019

My two little grand dogs have been with Premier Pet care for over 2 years and they absolutely love Nicola and Simon. They get so excited when they get picked up and are very happy contented dogs when they come back. They stay with Nicola when we go on hols and they love being there. Which is great peace of mind for us. Premier pet care is caring and loving to all their pooches. I would thoroughly recommend them if you want a happy doggy. More...

Reviewed on Google Maps

1 August 2019

Cooper absolutely loves Nicola and his premium pet care pack. Nicola sends me so many photos and videos of Cooper enjoying his day. Highly recommend Nicola, she always fits in Cooper at short notice too. More...

Reviewed on Google Maps

1 August 2019

I cannot thank Nicola enough for everything she has done for myself and my hound Sherlock. Having used a dog walking service before, where he was ok, but never seemed overly impressed at being dropped there or collected, I now have the complete reverse and sometimes think he would rather stay with Nicola than come home! He bounds out to meet her in the mornings, and although happy to come home late afternoon, he still has time for licks and cuddles before she goes. Nicola really goes the extra mile, and I always have a tired happy pooch whenever she has had him, which has sometimes been impromptu where my diary has changed and she has helped at the last minute.I would happily recommend Premium Pet Care to anyone, and in fact, wouldn’t recommend anyone else. Thank you so much as you have made having a dog and job possible! More...

Reviewed on Google Maps

1 August 2019

Nicola has looked after our little boy since he was 12 weeks old. I cannot recommend her enough as she helped make him the confident little dog he is today. Nicola also looked after our other dog and was so kind and caring to us when she crossed the rainbow bridge unexpectedly More...

Reviewed on Google Maps

1 August 2019

Can’t be positive enough. The dog loves his walks with Nicola and we love the photos we get, as well as the peace of mind that he is safe and having fun. Have already recommended to friends and will continue to do so More...

Reviewed on Google Maps

1 August 2019

Nicola has been walking our dog for over 2 years now and we wouldn't be without her! She is so flexible, keeps us updated and sends us lots of photos/videos of the walks each day. Nicola takes such good care of all the dogs on walks, it's evident how much she cares for each one. It's so reassuring knowing we are leaving our dog in good hands! Nicola has also had our dog overnight before which has been really helpful. Couldn't recommend Premium Pet Care more!! More...

Reviewed on Google Maps

1 August 2019

My pug Eric absolutely loves Nicola! Very reliable and lovely couple. Has been walking mine and my family’s dogs for a few years now and we wouldn’t ever change dog walker! Couldn’t rate them any higher.

Reviewed on Google Maps

1 August 2019

Nicola was recommended to me by as friend at our dog agility club and I am so glad I started using her dog walking service. At first I was very worried about entrusting my beloved Sadie with someone else, now I feel completely confident that Sadie is safe and well looked after. Sadie loves her walks with Nicola and she has grown in confidence with other dogs though Nicolas compassionate and experienced care. I cant recommend her enough, Sadie loves it, I feel secure she is well looked after, the photos are great and my schedule is a bit erratic but Nicola always manages to fit me in. More...

Reviewed on Google Maps

1 August 2019

Nicola has been walking Jerry for nearly a year now and we couldn't be happier with the excellent service she provides. Nicola updates us with photos during the walk which we love to receive. Occasionally due to work commitments, we have asked Nicola if we can change days and she will always try to accommodate this. A change in our jobs necessitated us making arrangements for Jerry to be walked once a week and we are so pleased we met Nicola. We would thoroughly recommend Premium Pet Care! Thank you Nicola for looking after our old boy! More...

Reviewed on Google Maps

1 August 2019

Nicola has been looking after my dog in the past 3 years. She is very professional and caring. My dog loves his walks and boardings so much with her. It’s a blessing to have her so that I can go to work or take holidays without any worries or feelings of guilt as I know that my dog is in good hands. More...

Reviewed on Google Maps

23 July 2019

Always been fab with my cockapoo, Lola and Nicola is very approachable and knowledgeable and always sends lots of photos. I can always contact her when I need too.

Reviewed on Google Maps

24 March 2019

Had a very bad experience of a dog carer but Nicola is so lovely - Frank loves her and enjoys his walks with his new pals ❤️ think you’ll agree he’s happy

Reviewed on Facebook

30 November 2018

Premium Pet Care are the dream for any busy dog lover that needs convenience, flexibility but most importantly loving care for your pooch family! Cannot recommend Nicola enough!

Reviewed on Facebook

25 July 2018

I never have to worry when I go away now, I know my cat is in safe hands with Premium Pet Care!

Reviewed on Facebook

25 July 2018

My dog Coco loves Nicola! I completely recommend her to anyone looking for quality and reliable dog walking or pet sitting services.

Reviewed on Facebook

25 July 2018

Nicola is brilliant!! I always know my tortoises are in great hands with her - it's so comforting to know she's got experience with her own tortoises, I never have to worry if I'm away! ! I'd recommend Premium Pet Care to anyone :) More...

Reviewed on Facebook

25 July 2018

Nicola is amazing and we totally recommend Premium Pet Care to everyone. We never worry about leaving our dogs, Indy & Sulley, when we go away because Nicola goes above and beyond what is expected in looking after them for us. ..I don't think they even notice we're gone! More...

Reviewed on Facebook

25 July 2018

First week of Nicola looking after our little pug puppy & I can’t thank her enough for all the little updates & reassurance about how he is getting on. I can’t wait until he go start going out for walks with Nicola More...

Reviewed on Facebook

25 July 2018

This is the first week my doggies have been with Nicola and Matt and they have thoroughly enjoyed it. I appreciate the lovely photos they send to my phone every day and they seem to be having loads of fun with their doggie friends. I would highly recommend PPC to anyone else as they provide an excellent service and certainly value for money. More...

Reviewed on Facebook

25 July 2018

Nicola has looked after our big playful Sacha (golden retriever) both for regular walks and overnight visits. We can tell she does a great job as Sach is always very excited to see her and exhausted on his return having had a great play with the other doggies.
I love the photo updates she always provides and trust her to look after our boy so I know he is well walked and well looked after. She also helped out when we had some last minute emergencies and couldn't get home to Sacha. Very impressed and would recommend highly.
More...

Reviewed on Facebook

25 July 2018

Our Lola loves Nicola! We can relax knowing that our cockapoo is safe, happy and having a great time during the day when we can’t be there. Nicola is brilliant and I would highly recommend Premier Pet Care to anyone. I follow the Facebook page so I can see photos of the dogs during the day and enjoy all the ‘pup-dates’ that are posted. Initially I asked if Nicola she could let me know when she had dropped Lola back (I’m a slightly over dramatic dog Mum) and she was more than happy to drop me a text. Nicola is a real dog lover and completely understands the needs of the dogs and their owners! More...

Reviewed on Facebook

25 July 2018

Nicola is wonderful and my (very nervous and untrusting rescue) dog loves her! He cries and jumps all over her when he sees her as he knows he is about to go on a lovely long walk with his friend! She is extremely reliable and flexible and is pretty much a dog whisperer! She always sends lovely videos and photos of your dog too which is lovely if you are at work as it helps to know that your dog is happy and being loved. I highly recommend her and all her services. More...

Reviewed on Facebook

25 July 2018

Ah we love Nicola taking Jerry on his walks! He settled in straight away and we’d definitely recommend ���

Reviewed on Facebook

25 July 2018

Sadie has a wonderful time out with Nicola and the other dogs. Pictures are a great touch and I feel completely confident Sadie is in safe hands. Nicola provides a fantastic service is friendly, flexible and helpful. Highly Recommended More...

Reviewed on Facebook

25 July 2018

Cooper has been coming to Nicola for around 6 weeks now 2 days per week and he absolutely adores her. I’m reassured constantly that Cooper is having a great time from all the amazing photos and videos Nicola sends me throughout the day and I love receiving these. Nicola could have a new career in pet photography as her photo’s are amazing! Nicola’s love for animals is evident in the professional and loving way she looks after all animals in her care. Nicola is very professional, trustworthy and extremely flexible. I highly recommend her and I am so grateful to have found someone I completely trust to take care of my precious Cooper. And so is Cooper! Thanks Nicola More...

Reviewed on Facebook

5 September 2016

I am so happy to use Premium Pet Care! I found it hard to find someone to look after my little tortoise when I go on holiday but Nicola, with two tortoises of her own, is perfect for the job! It's wonderful to know he's in such capable hands. Thanks for loving Tim Time just as much as I do, Nicola! More...

Reviewed on Facebook

Q&As

Not only do we enjoy exploring the great outdoors with our four-legged friends every day, we also love sending updates and funny photos to all our clients so they don't miss out on anything. Matt happens to be a professional photographer and loves nothing more than walking through the woods with a rabble of slobbering models!

It's great to be your own boss! Our individual backgrounds in customer services and photography are perfect for a pet care business when combined with our genuine love of all animals great and small.

As lifelong pet owners ourselves, we are able to provide a truly empathetic service that's tailored to you and your pet's needs. We treat every animal in our care as if they were our own and keep the owner updated with stories and pictures so they don't miss out on anything!

Services

Great Danes to Greyhounds, Schnoodles to Shi tzus we enjoy walking any kind of dog in any kind of weather; and they'll love it too! Chauffeur driven from their home to woodland or wide open spaces your pooch will enjoy a full hour of play including any number of activities be it chasing a ball, running around in circles several times or carrying tree branches twice their size!

Until cats learn to cook we're here to take care of them while you're away! Whether it be for a day or a couple of weeks, we can pop round for 30 minutes up to twice a day and do whatever it is you might need, from feeding to cuddling to cleaning out. We're experienced in caring for all sorts of little creatures too including hedgehogs, reptiles, chickens and rabbits to name but a few!

We all know how much attention and time young pups need and how difficult it can be to find that time these days. In your dogs' early days we can be there to help, providing consistent feeding times, basic training, socialisation and play; all vital for puppies to grow into happy, well balanced doggos!