Phoenix Gas Services
Newcastle-under-Lyme, Staffordshire
(26)
Newcastle-under-Lyme, Staffordshire
(26)
Phoenix Gas Services prides itself on being a well reputed family run company. We can provide all of your central heating and hot water needs. With continued growth we are a company you can trust and rely on.
We aim to provide the highest level of customer care and to help all customers become more energy efficient and in turn cut their energy costs.
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26 customer reviews
Malik khann
Good to work for if your face fits. Mine didn't racist biggots
David Jackson
Fantastic friendly service, neat and tidy workers. The engineer’s name was Ash. He arrived on time and removed the old boiler and radiators and installed new ones and completed the work on time. Cannot fault the job done. Excellent service. Well done Ash and the two apprentices. More...
Stephen Wright
Dean B from phoenix gas installed our boiler a few months ago now and the whole process has been pain free and easy. The job was done at short notice, at a good price, very quickly and Dean did a brialliant job. Not only this, he also went through the instructions with us for general running and when we had a small issue, they got Dean back out within 48 hours to rectify it for us. The girls in the office were also helpful, overall very happy we chose Phoenix gas and would deffinetly recommend Dean!Thank you! More...
Reviewed on Google Maps
Anthony Morrey
Fantastic freindly service, neat and tidy workers. So glad I went with them to fit my new boiler.
Reviewed on Google Maps
Anthony
Fantastic friendly service, so glad I chose them to fit my new boiler.
Reviewed on TrustPilot
Stephen Garry
From the first meeting with the engineer who gave the quote, to the moment the fitter left after installation was all very professional and friendly. The job was described in detail, the costs explained and alternatives were discussed. Very happy More...
Reviewed on Google Maps
Alison Plant
Highest quality professional service would highly recommend
Reviewed on Google Maps
Steve Reilly
A new boiler fitted by Phoenix yesterday. The engineers arrived promptly, explained the work to be done and estimate of time to complete. Their work was exemplary and when completed and the heating system fully tested to their satisfaction, they removed the old boiler and then left everything clean and tidyI cannot rate them highly enough More...
Reviewed on TrustPilot
Amy Woodward
My partner and I rent privately and needed a service on our boiler and gas. Colin came and his service was amazing and has picked up on things that were missed on the last service that could have been dangerous! We are extremely happy with his service and will recommend him to anyone who needs their boiler or gas appliances servicing. More...
Reviewed on Google Maps
steve dutton
Had boiler serviced this morning by Chris Holdcroft from Phoenix Gas. Very professional polite and thorough. Excellent service and I would definitely recommend to others and use again.Thank you.
Reviewed on TrustPilot
Phillip Budd
I’ve just had fitted a new boiler and four radiators first class job and And the workmen kept the house nice and clean can’t fault them well recommended
Reviewed on TrustPilot
alex williams
Can't be faulted, from the cost for the boiler and installation to the engineer who came out to fit my new boiler. Customer service is first class too. Highly recommended and fully deserve 5 stars. More...
Reviewed on TrustPilot
Sue Colclough
The best!! Cannot fault the job done for me, don t know why I put up with my vintage boiler for so long. I was given three scenarios and quotes, as I changed from a usual old boiler to a combi, had it moved upstairs into the airing cupboard as was. So lost the eyesore in the kitchen , got the biscuit tin flue moved to a chimney on the roof, and the slow trickle of hot water out of my taps upstairs were made normal. I had been washing in cold water as it took so long. What a nutter I was!! Also no need for the power shower... saving money there. So, a lovely neat job done, no mess, a good price , I was quoted almost double by BG 4 years ago, just for a straight swap. !! I cant wait for the colder weather so I can test out the auto controls on my digital thermostat. I think I must of had the whole staff down over 2 days doing different jobs. The brickwork outside was an almost perfect neat match!! All my visitors get a tour I m so chuffed with the work. So thanks to all that came and sorry I cannot remember your names, I think it was Dave team, It was a fabulous job done and I shall recommend you every time ... More...
Reviewed on Google Maps
James Deakin
Fantastic company fantastic service! I am not normally one to write reviews however i felt Phoenix deserved one. Phoenix have just finished a complete new install for us, from an old tank system to a more modern combi boiler and all new rads. I shopped around and got a number of quotes with Phoenix by far the best value. One of their staff Ryan visited and measured up for us. He was polite, not pushy like some can be and nothing was too much trouble. I thought i knew what i wanted until Ryan went the extra mile and explained everything to me in a way that i could understand. Other companies i had in just didn't do that. He certainly loves his job and is passionate about what he does. Top marks! Installation was booked in a few weeks later and i trusted all of the new rads had been measured properly. Two and a half days later and we had a new modern combi sytem installed, new radiators all round and no mess! The airing cupboard is now free for storage and the house is ready for winter. I can't recall all the names of the chaps that did the fitting however Ash seemed a top man and certainly knew what he was doing. A top job from a local company that i would certainly recommend! More...
Reviewed on Google Maps
Simon Reynolds
Absolutely fantastic company. They installed our Vaillant Combi boiler last year. Very professional and friendly team. Boiler broke down today. They had visited and repaired it under warranty within the hour! Impressed isn't the word ... would recommend them totally. Office staff were friendly and efficient and the engineer was a great chap ... made absolutely sure everything was working and leak free before he left. More...
Reviewed on Google Maps
Stuart Cookney
Had boiler replacement in our house after the old one packed in. Quick service at good price and no mess left behind. Recommend.
Reviewed on Google Maps
Paul Hammond
Just a fantastic service, super quick, super clean and just all round excellent job. Would definitely recommend
Reviewed on Google Maps
chris gough
Great company, turned up when they said they would, professional quote, which had no hidden extras, got you on the right track by offering first years service for free. Workmen were clean, tidy, hard working and left no mess. Left us without water for the very minimum of time. Well pleased with the product and the tutorial on completion. Would thoroughly recommend. More...
Reviewed on Google Maps
david rowley
Excellent service and good no nonsense price.Would use them again.Faultless Thanks
Reviewed on Google Maps
Gary Ackers
Excellent Service from Start to Finish. Price Highly Competitive Best Of Three, Punctual and Efficient With Their Time Keeping, Advised At Every Stage Of The Installation. Clean an Tidy No Mess .... Would Highly Recommend To Those Looking For a New System or Boiler Swap .... Thank You All Concerned More...
Reviewed on Google Maps
Alison Plant
excellent service wouldn't go anywhere else
Reviewed on Google Maps
Kelvin Kewis
Very good polite service I was kept informed as to when the work will be completed. I will definitely use this company again. 5 stars
Reviewed on Google Maps
Sonia Lindsay
Brilliant! Thank you for all your support. Everything has be greatThe two lads, I'm so sorry but I don't know their names but I'd just like to say that they had loads of good manners and looked after me and my property with respect and left it nice and tidy. They explained every thing as they went about their business and I am happy with the final product.I am pleased and I don't feel robbed. The electric chap was very nice and explained all the he did and left the place/area of work tidy. The builder was lovely. He was very kind and such a gentleman. He did a good job. Thank you so much and of course you guys in the office deserve a medal...Thanks Lesley!A big thank you to Ryan for me he was smashing and kept his word in looking after me and has a family fi may God bless you for looking after me. More...
Reviewed on Google Maps
Mark Morrison
Great company, run by nice people, comes highly recommend
Reviewed on Google Maps
Tony
First class from start to finish and a good price too
Reviewed on TrustPilot
KJones2
Had my new Boiler installed by Phoenix Gas and I cannot fault them. The engineers were great, very polite and treated my home as if it was their own. They tidied up everything before they went and the new Boiler is brilliant. Plus the price I paid was low and they beat all other quotes I had. More...
Reviewed on Yell
What do you love most about your job?
What we really enjoy is helping our customers to gain a new heating system that exceeds their expectations, giving them a warm and cosy home and reducing their bills in the process. The praise and compliments we receive on a weekly basis make doing what we do even better and gives us a sense of pride and achievement.
What inspired you to start your own business?
We started Phoenix Gas Services to help people become more fuel efficient and to offer a level of expertise lacking in the market. We also like to give back to Charities and Communities and creating the business has allowed us to do this.
Why should our clients choose you?
Our first priority is your comfort and we will design a heating system to match you and your families routine along with any unexpected demands. We will also build it around your budget and help you to reduce energy costs and add value to your home.
We will offer expert advice to make sure you get the right system fitted, to work for you and your home. We also have a dedicated customer service team who are ready and waiting to listen and answer any questions, giving you the best customer care possible.
