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Payne’s Pet Care

(69)

Get a free quote from this professional

Get a free quote from this professional

‘21 Certificate of Excellence, 2021

About

Payne’s Pet Care are a professional pet care and dog walking company based in Caterham, Surrey. Our Services include dog walking, cat sitting, pet feeding, house sitting and basic training… We also specialise in dogs with anxiety / stress problems and dogs that have been re-homed.

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1 hire on Bark

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Reviews (69)

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5/5

69 customer reviews

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1 August 2021

Cant recommended highly enough as soon as Julie new our dog was missing she did not hesitate to help look so thank you will all my heart ❤ Hes was found safe sound all thanks to you 🙏🏼

Reviewed on Facebook

21 July 2021

Very impressed with the service. We needed someone to look after our two rabbits at quite short notice. Julie came round for a pre-visit, to see what was required and then whilst we were away sent a daily text & photo to show all was well. The kids loved this, and looked forward to receiving the messages each day. The rabbits were very happy and in good health when we returned. Can’t recommend this service highly enough, thank you! More...

Reviewed on Facebook

22 June 2021

I can highly recommend Paynes Pet Care. We found them via their website and chose them because of the reviews. Having used them over a number of months I can now highly recommend them myself. Julie has taken care of our two on numerous occasions and always updates us with photos or videos. We know they are very well cared for when we are away, and we have peace of mind which is invaluable! Julie very quickly made friends with one of out cats. This is a great barometer as not many visitors ever get to see them !!! If you are searching for good pet care I would certainly recommend them! More...

Reviewed on Facebook

4 December 2020

Sam and her team are a fantastic group of people, caring, professional and experienced. They know every dog, it’s temperament and you can see how much they all care about animals. They even have an assortment of treats....to cater to every dog’s taste! Our dogs love them all, love their walks and come back happy and tired, totally indulged...as they should be! More...

Reviewed on Facebook

4 December 2020

Sam and her team are a fantastic group of people, caring, professional and experienced. They know every dog, it’s temperament and you can see how much they all care about animals. They even have an assortment of treats....to cater to every dog’s taste! Our dogs love them all, love their walks and come back happy and tired, totally indulged...as they should be! More...

Reviewed on Facebook

25 November 2020

Sam and her team are 100% reliable. My two border terriers love their group walks. I would recommend Payne’s Pet Care without hesitation. I go to work knowing my 2 doggy babies are well looked after until I get home. More...

Reviewed on Facebook

25 November 2020

Sam and her team are 100% reliable. My two border terriers love their group walks. I would recommend Payne’s Pet Care without hesitation. I go to work knowing my 2 doggy babies are well looked after until I get home. More...

Reviewed on Facebook

24 October 2020

Friendly and reliable service. Sam has natural affinity with animals. Can trust 100%.

Reviewed on Facebook

24 October 2020

Friendly and reliable service. Sam has natural affinity with animals. Can trust 100%.

Reviewed on Facebook

29 June 2020

???? Fantastic service. Reliable, flexible and genuinely care so much about the dogs in their care ❤️ Our dog ???? absolutely loves her group walks with Payne’s Pet Care

Reviewed on Facebook

8 June 2020

Brilliant, they walk my very over excitable rescue puppy and he loves them. He is a quirky dog and I wouldn’t trust anyone else with him! They also make an effort to group him with dogs that love to play like him which is brilliant ???????????????????????? More...

Reviewed on Facebook

21 April 2020

I would not choose anyone else to walk my nearly 2 year old staff, every time I mention Sam is coming to get him he runs round the house in excitement... Thank you

Reviewed on Facebook

20 April 2020

We've had a great experience with Payne's with respect to our pup. They've looked after her brilliantly, both walking and sitting, since January. They're friendly, communicative and offer advice which is appreciated. More...

Reviewed on Facebook

17 April 2020

Happy to recommend Payne’s Pet Care. They were careful to make sure our dog Rose was familiar with the team and settled into the group walks. The team are all lovely and it is nice that they are family and friends. Rose gets a treat when she is drooped off home so she is as happy as Larry. More...

Reviewed on Facebook

17 April 2020

Sam and her team are always friendly and professional (and even more so during this lockdown period). They often walk my 2 dogs at very short notice which I really appreciate and I always get a text to confirm their collection time. I also love to see the photos of all our happy dogs on their walks! More...

Reviewed on Facebook

16 April 2020

I have recently moved to the area and was really worried about finding a new dog walker for my little working cocker, Poppy. I needn’t have worried! Sam and her team have been wonderful! They are always happy to see Poppy and she is always happy to see them! Sam is helpful and flexible and will always help at short notice if she can. Definitely recommend Payne’s Pet Care! More...

Reviewed on Facebook

24 December 2019

Amazing service and lovely people who have gone out of their way to help my boy. I’ve used a few people but Sam and the Team are by far the best! A very happy Frank and a very happy owner! Can’t recommend highly enough. Thank you guys More...

Reviewed on Facebook

29 September 2019

Payne’s pet care dogsitted my 2 nightmare dogs for a weekend. The house was left spotless and the dogs super happy! Felt at ease with them in my house and saw regular updates on the page of pics which made my weekend so much more relaxed knowing they were well looked after. 5* service and recommend and will use again in future! More...

Reviewed on Facebook

27 June 2019

Julie and Mel have just spent a week housesitting my two fur babies and I am so pleased as we have come home to two very happy dogs and a clean house! Thank you so much to Sam, Mel and Julie for taking great care of Millie & Colin, they are already looking forward to our next holiday so they can spend time with you all! More...

Reviewed on Facebook

9 June 2019

Sam and her team have been flawless since we started using them. Due to the nature of our jobs, we often have to ask last minute for a walk or pop in and so far every need has been accommodated. We are very lucky to have such an amazing trustworthy service on our doorstep and we are sure Penny is very grateful for it too! it is obvious she has so much fun on her walks! Thank you all x More...

Reviewed on Facebook

27 May 2019

Sam and her team walked my Retriever and Ddb whilst we were away.They absolutely adored Sam and her team and their walks.

Reviewed on Facebook

26 May 2019

Fantastic service and care provided by Sam and Julie. Julie stayed in our house to look after our dog while we were away for a week. We came home to a very happy and well looked after dog. They are very professional and we felt completely at ease with leaving our precious dog in there care. We received regular photos and updates and wouldn't hesitate to use them again. A big thank you to you both. More...

Reviewed on Facebook

22 May 2019

My two spaniels Boswell and Biscuit were very happy to be walked for a week by the lovely ladies of Payne's Pet Care while we were on holiday and they were staying with my mum. The pre-holiday visit was very thorough and I thought they were really kind and dog-oriented. We would definitely use this company again. Thanks! More...

Reviewed on Facebook

25 April 2019

Really good experience, we was abit nervous with any dog walker really as we have two Staffies, which can be quite strong and very energetic so we were about cautious about other dogs with them as they can get abit much, but after accompanying them on a group dog walk we saw how great all the dogs got along and Payne’s pet care went out their way to assure they can work with our schedule and bring the dogs back home for us making sure all their water and food is all topped up and keeping to any routines they have with us, would highly recommend, it’s great they deal with so many different types of dogs too so know the best way to deal with them all!

Reviewed on Facebook

4 April 2019

Payne's Pet Care are totally reliable, caring, trustworthy and professional. Sam Payne is amazing

Reviewed on Facebook

10 March 2019

I was initially very nervous about getting some help to look after my small dog, but Sam and Julie are without a doubt the best dog walkers I could have asked for. Their flexibility, reliability and kindness have been so appreciated since they started walking Lionel last year. More...

Reviewed on Facebook

19 February 2019

We would highly recommend Sam and Julie, they are very reliable and always go the extra mile to help! The dogs love them and I have seen such progress in the dogs recall as they allow them both off lead! I can’t thank and recommend them enough! Thanks for all your hard work and keep up the good work! More...

Reviewed on Facebook

7 February 2019

We would highly recommend Sam & Julie for their dog walking services. We were very concerned that our sometimes not so well behaved cockapoo would be a problem but they have been so understanding and helpful it has made it much easier. He really enjoys going on the group walks and always comes back worn out. More...

Reviewed on Facebook

6 February 2019

Sam and Julie are amazing! Our dog is always excited to see them and comes back knackered! Would definitely recommend their dog walking services.

Reviewed on Facebook

14 October 2018

Julie just looked after our 2 dogs and cat for the weekend. We were able to enjoy our time away knowing that we had such a trustworthy and animal loving person staying in our home. We came home to 2 happy dogs that were well walked and kept to their normal routine. Wouldn’t hesitate in recommending Payne’s Pet Care. Thank you x More...

Reviewed on Facebook

3 September 2018

What a fantastic company! Truly outstanding care for our cats and Sam was kind enough to also water our plants and take meter readings whilst we were away. It was lovely to get daily photo updates on Facebook. We felt we were in contact with the cats even though we were on the other side of the world! It makes it more bearable to be apart from them this way. Our cats were very well looked after and I cannot recommend Payne’s Pet care highly enough. More...

Reviewed on Facebook

30 August 2018

Had my doggies walked and look after for a couple of hours today and they were absolutely shattered when they got home. Haven’t moved an inch. Got sent lovely photos of them out meeting other dogs and was picked up and dropped off. Absolutely wonderful service.. I’ve never used a dog walker before but will deffo make this a regular thing in future. So happy with service I received and will be telling many friends and family!!!! More...

Reviewed on Facebook

21 August 2018

First time we'd used a sitter as one of our cats gets very nervous in the car. Fantastic care. All I'm going to say is the cats seemed disappointed when they realised it was us walking in the door and not their new friends.

Reviewed on Facebook

9 August 2018

Sam has been fantastic with our dog loula who is nervous and scared of other dogs. Not anymore she's not. she now gets really excited when Sam turns up and has so much fun when she is out with all the other dogs. Well recommended.

Reviewed on Facebook

9 August 2018

Absolutely highly recommend these ladies they are brilliant! And what would I do without you guys thank you for all you both do xx

Reviewed on Facebook

9 August 2018

Sam and her mum Julie are absolutely great - I've got a rescue who suffers with quite severe separation anxiety so as well as taking him out for both solo and group walks, Sam and Julie have also sat with him for afternoons / evenings which has allowed me to have a life without worrying about him stressing out! ! Harley loves them both (I sometimes wonder if he prefers them to me!) and I know he has a great time with them and the other dogs he gets to see on the group walks! Massive thanks Sam and Julie!! Xx More...

Reviewed on Facebook

9 August 2018

Used Payne’s Pet Care for the first time yesterday while I attended a family wedding. Very reliable, even sent me photos whilst I was out of my two dogs. Wouldn’t hesitate to use them again maybe to also feed my cats whilst I’m away - very friendly service. More...

Reviewed on Facebook

9 August 2018

Sam and Julie are absolutely fantastic my dog tommy has just started with them today and he was so happy to see them this morning as he knows them from meeting on dog walks they put a lot of care into the dogs they look after and my dog is so happy to see them and comes back absolutely shattered thank you again Sam and Julie

Reviewed on Facebook

9 August 2018

Paynes Pet Care......... what can i say...
They are simply amazing! So thoughtful, proffesional and caring . Great value for money. I was let down by others before i found these guys, i guess that was a blessing in disguise. Seriously, if you are looking for pet care then these guys are the way forward . Great service, cant big them up enough. More...

Reviewed on Facebook

9 August 2018

Julie has dog sat my four dogs twice and will definitely be booking her again. The dogs are very happy with Julie - one is a very nervous rescue -and got regular updates and photos whilst away, so great for their nervous owner! Highly recommend Sam and Julie.

Reviewed on Facebook

9 August 2018

Payne's Pet Care provided the perfect solution for us to go on holiday and not worry about our lovely dog Lilly. They gave her a lunch time walk every weekday, without fail, while my son was at work, this meant she didn't have the stress of going into kennels. They even topped up her water bowl on her return.
I was very impressed with Sam and Julie, they are highly organised, trustworthy and built a natural rapport with Lilly immediately, they truly love dogs.
Being able to see photo's of her out and about on facebook was great, she looked very happy!
I highly recommend Paynes Pet Care !
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Reviewed on Facebook

9 August 2018

I have been using Payne's Pet Care since September 2016. She is a lovely person who obviously cares about dogs. Very trustworthy as she has access to our house when we are not here. Our chocolate lab Maggie loves her and is always very excited to see her. Sam is extremely reliable and flexible, I almost dont want to put this review on in case she gets too busy!!!

We are extremely happy with Sam and very impressed how professionally she runs her business.

Thank you Sam for taking care of our Maggie!!
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Reviewed on Facebook

9 August 2018

We have used the feeding service for our cat and Julie was very professional throughout. If anyone is looking for a reliable pet sitter, I highly recommend Payne’s Pet Care.

Thank you again Julie for looking after Tiddles.
More...

Reviewed on Facebook

19 June 2018

My doggies love Sam to bits....enough said!

Reviewed on Facebook

2 April 2018

I have only praise for Sam and Julie.....very happy with them looking after Bear!

Reviewed on Facebook

27 December 2017

We have used the feeding service for our cat and Julie was very professional throughout. If anyone is looking for a reliable pet sitter, I highly recommend Payne’s Pet Care.

Reviewed on Facebook