One Stop Doctors

Excellent facilities. The hospital is located in a quiet area with ample parking spaces. Within the staff provide a very welcoming experience. The facilities are modern & comfortable. Even the consultation rooms are well laid out & tastefully decorated. I would highly recommend the OSD team for your future health checks. More...

Reviewed on Google Maps

Have been here many times, for physio, dental and GP. Each time is great service and fairly priced. Appointment availability is good and all staff extremely professional and helpful.

Reviewed on Google Maps

Orla what an amazing Dentist and Anna the Nurse equally so , they make a brilliant team.The care and consideration they display is of the highest standards , Orla explains any issues and the possible treatment available . I would totally recommend and endorse themBoth . More...

Reviewed on Google Maps

Best service I'm very happy

Reviewed on Google Maps

I've been using OSD for phototherapy (UVB treatment) for the last few months (16 visits at the time of writing). The staff are always friendly, considerate and welcoming. The facility it's self is modern, clean and comfortable. It's been a great experience so far. More...

Reviewed on Google Maps

This review is for an initial GP appointment and then a subsequent follow-up appointment. Firstly, the difference between NHS and OSD GP service is like night and day, I cannot stress that enough. Yes, you pay for the privilege but if you can afford it then I feel it is definitely worth considering. Both times I rang up I was offered a same day appointment between 8am - 8pm and I was spoiled for choice as to which slot to pick.When I arrived, I was pleased to see there was plentiful parking as well as no parking charges. When you are stressed about an appointment you don't want to feel even more stressed trying to find a parking space or feel like you are subsidising the NHS even further, via extortionate parking fees.When you walk through the door, everything is bright and airy and smells clean. The receptionists are professional, friendly, efficient and offer you a seat in a lounge area. Everything is relaxed and comfy and the lounge is split up into separate enclaves, allowing you to sit in peace and quiet.The appointments run like clockwork, if you have an 11:30 appointment the nurse will come and greet you at 11:30 on the dot, I have not experienced any late appointments yet and I don't expect I will, as OSD appear to run a very tightly organised ship. The nurse will then take you to the consulting room where the GP will be waiting. Again, all very slick.The consultation rooms are modern, bright and airy, the chairs are nice and comfy. The diagnostic kit all appears to be new and state of the art. The GP was very professional, he listened to what I had to say which put me at ease straight away. Nothing felt rushed and I had a thorough checkup. If you require diagnostic checks, the GP will advise you of those and what the costs will be, you then have a choice of how to proceed, if it sounds expensive then there is always the option of going back to your NHS GP along with the letter from the OSD GP. In the end I did not need an x-ray but the GP did inform me that the facilities were all on site so it would literally be a case of me getting it done there and then. Again, so refreshing to hear, in the past that would usually mean travelling to Hemel Hempstead hospital for a separate appointment to get an x-ray and then waiting for days for that to be sent to your NHS GP where you would then need to book another GP appointment. Remember, days would usually pass during that process whilst you were still ill and off work.Once you have finished your appointment the nurse will escort you back to reception so you can settle up. In my case, I had a prescription and was pleasantly surprised to find the drug cost to be £2 instead of the usual £8.80 NHS cost. Obviously, this will vary depending on what is prescribed!The next day I received two letters in the post, one was a copy of the letter sent to my GP, the other was a less detailed, 'sanitised' version that I could send to my HR debt. It's these little touches that make all the difference. At my NHS GP a sick note cost me £10 and i would need to wait for a few days to collect it.I would not hesitate to recommend OSD, this is the future of how GP services should be. Available, flexible, efficient and customer centric! Well done OSD More...

Reviewed on Google Maps

Fantastic GP service prompty diagnosed pneumonia and rushed me forward for appropriate treatment. I am very grateful. Lovely doctor, nurse and reception staff in comfortable surroundings. My appointment was arranged immediately with a phone call. More...

Reviewed on Google Maps

I would just like to thank Lauren and the CT team for making my appointment today as stress free and friendly as is possible , would certainly recommend your services, thanks again Ray Elvy.

Reviewed on Google Maps

Physiotherapy: a very clinically effective service and approach - highly professional - thanks for all the help, encouragement and advice

Reviewed on Google Maps

From the lady I spoke to when I rang to make enquiries, to the lady who was cleaning the restroom, every member of staff, without exception is totally charming and genuinely friendly at the One Stop Doctors in Hemel Hempstead. I was made to feel instantly valued by- the consultant, the nurses and the front desk staff who went out of their way to be helpful and to ensure that appointments can be fitted around my very busy lifestyle. I was reassured by their concern and interest in my condition. I came home reassured and confident that they will do everything possible to alleviate my symptoms and find a cure for my current medical problems. More...

Reviewed on Google Maps

Very efficient, helpful & friendly. Can not recommend highly enough

Reviewed on Google Maps

I've been to One Stop Doctors on a number of occasions, twice for a dental hygienist appointment, once for a physiotherapy consultation, and once for an aesthetics consultation. I've always had the most professional treatment for all 4 of these appointments, and couldn't have asked for a cleaner/smarter practise to go to. Melissa (I believe that's her name) was the hygienist that I saw was absolutely brilliant. I've had some bad experiences on the NHS which is why I went here. It's almost the same price which is really affordable, and she made me feel extremely comfortable, talking me through everything she was doing and also made it very clear that if I needed her to stop at any time I could do so. For my aesthetics consultation, I had an appointment to talk through my options for my skin, and was given a number of options and price ranges. The person talking me through this was very clear with what to expect and how much it would cost, and I wasn't pressured at all to make a decision there and then, I could go home and think it over.I honestly couldn't recommend this place enough, I'll always come back here for my teeth and anything else that comes up. More...

Reviewed on Google Maps

I went to see a dermatologist - Dev sometime ago and he was great and very thorough, he even removed my mole for me that day because i was so worried and could not wait , I can't see the scar anymore! thanks so much for great service and being so caring! More...

Reviewed on Google Maps

An excellent over all experience, reception staff polite and very help, both on the phone and in person. Promises kept in phoning back with information and appointment. Amanda Marsh Consultant Physio excellent, took time to explain diagnosis and answered all questions. Now booked in for next part of treatment plan. Would very much recommend this well presented, efficient and caring service More...

Reviewed on Google Maps

Very professional, friendly providing in-depth advise and diagnoses of my condition. Kept their promises of getting back to me on time with the treatment plan with a clear explanation of what’s involved and the costs. My thanks to Amanda Marsh and the team at One Stop Doctors Hemel Hempstead More...

Reviewed on Yell

Excellent care. I had best ever hygienist service today. Thank you Melissa.

Reviewed on Google Maps

Fantastic, professional service. I have been visiting the Aesthetics Department at Onestop Doctors to help treat very large pores. Fortunata has been very helpful and friendly throughout each of my visits over the past few months and I am extremely happy with the results. I highly recommend. More...

Reviewed on Google Maps

Highly recommended . Same day appointment offered Calm environment, easy parking and the best service I have ever received by any medical practice. Dr Barton was exceptionally efficient in my diagnosis and made me feel immediately at ease. More...

Reviewed on Google Maps

Got an appointment very quickly, very welcoming staff and felt the DR listened to me and I wasn’t rushed as you are with an NHS dr. Felt the fees as self paying were reasonable. Please can you put a coffee machine in the waiting room More...

Reviewed on Google Maps

Super service! PSA Raili extremely professional. Thanks so much ☺️

Reviewed on Facebook

Great first appointment with Daniel - looking forward to next appointment Wednesday.

Reviewed on Facebook

Welcoming, clean. Friendly, professional, modern, quick, thank you.

Reviewed on Facebook

Brilliant, professional so thorough . Great staff

Reviewed on Facebook

Highly recommend. Excellent service. Wonderful staff. No need to go anywhere else. So professional on every level.

Reviewed on Facebook

Amazing doctors and amazing staff! 100% would recommend

Reviewed on Facebook

Really pleased to have found One Stop. Being able to see a GP quickly and get tests found an underlying heart problem that was affecting my quality of life and is now being sorted.

Reviewed on Facebook

I visited one stop doctors today the staff were wonderful and the treatment excellent, I was very nervous but doctors and nurses soon put me at ease .I would recommend them to everyone.

Reviewed on Facebook

What a lovely place to come, Ola the dentist was absolutely fantastic with me being a super nervous patient.

Reviewed on Facebook

I'm a very nervous dental patient but dental hygienist Melissa was fantastic, giving my teeth the most thorough but gentle clean ever with great assistance from Becky - amazing service!

Reviewed on Facebook

I would say the nicest hospital environment in the UK. Having worked with many private hospitals this is definitely something special. Great staff and a great environment for patients. More...

Reviewed on Facebook

Wonderfully accommodating, very friendly staff, easy to make appointments and so much that can be taken care of under one roof.

Reviewed on Facebook

The service brilliant. From start to finish. The call centre, the reception staff, the dentist, everyone was so professional and yet so so friendly. Loved my visit and will definitely be back More...

Reviewed on Facebook

Just been here today to see a GP about my daughter, amazing place amazing staff! You feel welcomed and very well taken care of, felt like the dr actually cared, would def recommend to anyone.

Reviewed on Facebook

State of the art facility. Welcoming, friendly and efficient staff. Excellent medical care from healthcare professionals who listened, diagnosed and treated me quickly and in a straightforward manner. The doctor even followed up with a phone call make sure I was okay. From making the appointment through to the final outcome I could not fault the level of service and dedication. More...

Reviewed on Facebook

Delighted with every session I've had at One Stop - general medical (which led to CT scan that discovered my internal problems), surgical consultation to explain what was necessary to sort said problem, and Physio consultation leading to MRI scan which helped explain my back problems. Staff all lovely and friendly and very efficient, and all at prices that I found sensiblly affordable. Well worth it to avoid lengthy NHS waits and to achieve peace of mind (and good health!) More...

Reviewed on Facebook

Great communication fast service friendly team and easy to get a quick appointment also lovely and clean inside

Reviewed on Facebook

Great customer service. Very friendly staff. Will definitely be returning.

Reviewed on Facebook

Ann the nurse was great did not feel a thing. Helen made a great cup of coffee

Reviewed on Facebook

This place is incredible. Does not feel like a healthcare facility felt more like a spa due to the amazing décor and customer care, makes me want to come here even when I don't need to see a medical professional! Every single staff member I spoke with / walked past was friendly, welcoming and helpful they all went above and beyond. I saw the dentist and was very pleased with my experience, the hygienist and her assistant were very professional and friendly and provided great information. Will be recommending to everyone! Great value for money. More...

Reviewed on Facebook

I was recommended ‘One Stop Doctors’ by a friend. This week I was introduced to its Physiotherapy Department and Ms Amanda Marsh.

I cannot recommend too highly the quality of the reception, environment and treatment. All that I required was provided via a physical assessment, 2 x MRI and follow up consultation within 48 hours. I now look forward to a physiotherapy rehabilitation process commencing next Monday, the Spring Bank Holiday. This is by any measure, outstanding excellence of the highest order.

And now to Amanda Marsh. Her approach was pitched perfectly, her expert knowledge evident and her understanding and perception of physical and non physical symptoms fed seamlessly into a truly fruitful consultation.

I cannot recommend ‘One Stop Doctors’ too highly. More...

Reviewed on Facebook

Absolutely brilliant service. Extremely professional, efficient and friendly. A pleasure to deal with. Same day service travel clinic. Staff couldn't have been better. Thoroughly recommended and appriacted. Thanks. More...

Reviewed on Facebook

Brilliant! Everything they do is of a high standard, I always trust the information given and couldn’t recommend them enough.

Reviewed on Facebook

Great doctors and other members of staff, I would highly recommend it.

Reviewed on Facebook

Just visited today after NHS wait was too long, I was asked if I'd like to be referred to here instead , to be seen sooner, to which I obliged. The appointment was to see a consultant, and have the procedure done (ultrasound & needle aspiration).
The clinic is beautiful ,staff very polite and the consultant was really lovely & explained what was going to happen and performed the procedure with great care and attention.
Didn't feel rushed at all like you sometimes do with NHS appointments.
So thank you for the great service today � More...

Reviewed on Facebook

I'd highly recommend the physiotherapy services at One Stop Doctors. The reception staff are very welcoming and make your experience very relaxing, Physiotherapist Kieran is very knowledgeable and takes the time to really understand your injury. After assessment, he makes sure you fully understand the reason behind the injury, diagnosis and the road to full recovery. Very happy with the service I have received from all staff so far. More...

Reviewed on Facebook