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MyHomeLovely

Esher, Greater London, Surrey

(20)

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Get a free quote from this professional

‘19 Certificate of Excellence, 2019

About

Trusted home cleaning in South West London and Surrey.

Book a professional and insured home cleaner in minutes. Quality service guaranteed, every time. If you are not happy with our service for whatever the reason might be, we will come back and clean any spots we might have missed.

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44 hires on Bark

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Reviews (20)

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4.5/5

20 customer reviews

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26 February 2019

Fantastic cleaning job! Down to earth company and the team that did the job. I needed to do a kind of move out cleaning after a longer business trip in London, and they came as a recommendation from a neighbour. Very happy with services provided and will be recommending in the future. More...

Reviewed on Yelp

Verified
18 December 2018

House Cleaning

Friendly cleaners, However Missed main area that I had asked for ( ( skirting) and after contacting head office they will not return to clean which is a real shame even though I had sent through pictures

They have offered me 10% off of another clean if I book however I would not use again as they have not cleaned the area that I had specifically asked for.
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MyHomeLovely
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Reply from MyHomeLovely

Dear Victoria, At MyHomeLovely we take these complaints very seriously which is why we sent a team back to touch up these areas at no charge to you. The reason why we requested additional information is that you specifically requested fewer hours than necessary to do your house (it was hourly booking) and the work done was reflective of that. Please call if you have any questions as we do stand by our work. MyHomeLolvey Team

11 November 2018

I wanted to extend a very quick thank you to cleaners and office team. Very happy with the work you have been doing at my house.

Reviewed on Google Maps

5 November 2018

Outstanding effort for our move in cleaning. Very pleased with the work. Thank you

Reviewed on Google Maps

21 October 2018

They did a perfect job and the cleaning team were very polite and helpful. I would recommend them anytime in the future and wish them lot the best. Anyone should use this good honest, down to earth company for their services. More...

Reviewed on Google Maps

13 September 2018

Very good service. I needed last minute clean and were able to provide at very short notice extremely happy. Many thanks

Reviewed on Google Maps

24 August 2018

Great cleaning company. I was staying in Surrey and wanted to deep clean my apartment before the end of my extended stay. Sam from the office was very helpful in helping me get set up, and the cleaners did a fantastic job. Thanks again!

Reviewed on Google Maps

15 August 2018

Great service will definately be recommending again.

27 July 2018

Reliable and friendly cleaning company. Would really recommend them. Easy online booking and payment service. They use all eco friendly and cruelty free cleaning products.

26 July 2018

Great service , easy to book . I had an end of tenancy clean through and they’ve done fantastic job. I have recommended my Home lovely to my friends and I have used tham few times since .

23 July 2018

MyHomeLovely did a last minute end-of-tenancy cleaning the day before I left my flat and London altogether. I've scheduled two appointments before that with them and everything has been great. They provide exceptional customer service and that was a key factor to me when it came to booking with them again.

What I love the most is their online booking. Easy and seamless. Whole heartedly recommending this company.
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Reviewed on Facebook

23 July 2018

After moving to London, one of the first things I looked for was finding a good cleaning service for my shared flat and I'm very happy I found MyHomeLovely. They are always punctual, very professional, efficient, and good at what they do. All of my flatmates are happy with their service and I will be recommending further. Thank you! More...

Reviewed on Facebook

23 July 2018

I would definitely recommend this company!!
There are cleaning companies and there are cleaning companies and this one is definitely a 5 star. From their approach to customers, products they use to their employees. Maids are very thorough, always go the extra mile, and clean everything. They show up on time and work very hard. I've been with them for about a month now and I can see that they are very happy with their job and company. More...

Reviewed on Facebook

23 July 2018

They saved my day. I had no time to do a proper cleaning myself and I had some guests coming the next day. Booking was easy, and everything was thoroughly cleaned. Great value for money!

Reviewed on Facebook

23 July 2018

Eleonora came by and did a cleaning at our shared flat today. I am very happy with the job she did. The flat is the cleanest I have ever seen it and I will be using their services again soon. They arrived just a bit late but were very professional, friendly, and thorough. More...

Reviewed on Facebook

23 July 2018

I have a rental property and I have tried a number of maid services and MyHomeLovely is by far the best. They are very well trained, polite, and will redo anything that you think is not right.
My piece of mind is in their satisfaction guarantee but also in being fully insured, if anything unwanted happens. Would highly recommend!!
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Reviewed on Facebook

19 July 2018

I had booked a recurrent service not knowing what to expect. But the team from MyHomeLovely did a fantastic job. I have recommended them to my next door neighbours who are delighted. Thanks for giving my home, a good clean. More...

Reviewed on Yelp

Verified
18 July 2018

House Cleaning

A lot of places missed!! Some excellent...Sorry wouldn't have again for the price.

MyHomeLovely
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Reply from MyHomeLovely

Hi Suzanne, Thank you for your feedback. We are sorry to hear that you are not completely satisfied with the services provided. It would be great if you would detail out what areas were missed so that we can instruct our cleaners to pay more attention in future so that this doesn't happen again. If the areas are not included in our standard cleaning check-list we would like to reassess if they need including in future. It is great that you have recognised an excellent part of the job, so thank you for that. Please respond to my email to resolve this, as we have a 100% satisfaction guarantee where we offer a re-clean or refund, when you let us know within 24hours of the service if something was not right. We always strive to do a great job and leave our customers happy. Kind regards, MyHomeLovely Team

4 June 2018

MyHomeLovely service was a perfect fit for us. It did work out very slightly more expensive than other some other competitors, but as they use eco-friendly and cruelty-free products we decided to go with them. It was a good choice, as our home is always sparkling and it’s a joy to come to after work as my partner and I are very busy in the week.

What’s great is that you can book online which makes the whole thing really easy. We would certainly recommend!
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Reviewed on Google Maps

3 June 2018

Very quality and reasonably priced work. The cleaner was prompt, I only had one for 3 hours total and she cleaned my entire apartment very well :) I have a cat and there were no traces of his hair after the cleaning lady was done. I recommend this service . It was a one time clean and plan to use in the future for a regular clean. More...

Reviewed on Google Maps

Q&As

MyHomeLovely is here to provide quality, thorough, and convenient house cleaning services for homes in South West London and Surrey.. What drives us forward is the effect a clean home has on customers.

After trying a few different cleaning companies for his home cleaning, MyHomeLovely owner experienced that the local cleaning services do not have a high cleaning or staff standards and decided to change that. MyHOmeLovely is a Living Wage Employer who cares about people and environment. Our products are Eco-friendly, the booking process is seamless and we are here to help our customers get back their time and enjoy more of it with their friends and family.

We are insured business that hires only the best staff and keeps them to a high cleaning and professional standards. We offer a 100% Satisfaction guarantee.

Book a professional home cleaner in minutes. Quality service guaranteed, every time. If you are not happy with our service for whatever the reason might be, we will come back and clean any spots we might have missed.

Please see how we work and how we choose our professionals here:
http://myhomelovely.com/

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