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My Homecare Durham

Consett, County Durham

(4)
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4.5/5

4 customer reviews

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28 August 2019

I worked for the company for a short period after retiring from nursing (in the same role for 31 years). I left after 8 weeks to go and work in a nursing home. However, the grass isn't always greener! and I am thankfully returning to the role at My Homecare. I was welcomed back with open arms. The office staff are very friendly and professional and help with any queries. There are some fantastic carers and clients are lovely. I'm looking forward to getting started again. More...

Reviewed on Google Maps

28 August 2019

I have worked for this company for nearly 3 months now. I have to say I really enjoy the job. The clients and their families are lovely. And the care staff I work with are brilliant and work alongside each other well. The management team are great. They listen to anything you have to say or concerns you might have. And the job satisfaction is fab! I would definitely recommend the company. More...

Reviewed on Google Maps

29 September 2018

I think that the service is definitely worth it , I always feel respected and the I am worth something and I have a say in my care as well.

Reviewed on Google Maps

27 May 2018

I have been in receipt of home care services from My Homecare (Durham) for over twelve months. I am bed-bound through osteoarthritis and need to be hoisted, thus requiring two carers for each visit. The manager has been helpful and supportive both during her initial home visit and in follow-up contacts. Carers always arrive dressed smartly and appropriately in their company uniform. They are knowledgeable about their responsibilities and clearly well trained to respond to both my personal situation and my needs. They adapt well to changes, constantly monitoring what they are doing and always explain and discuss their actions with me before, during and after each procedure. The carers work well together as a team and always appear happy and cheerful during their visits. Nothing is too much trouble! I would not hesitate to recommend the services provided by this company, without the slightest reservation, to anyone seeking home care either for themselves or a relative. More...

Reviewed on Google Maps