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Mobile Genie

Boars Hill, Oxfordshire

(26)
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Reviews (26)

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5/5

26 customer reviews

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13 May 2019

My iPhone 7 plus screen and button broke. Put on Facebook and straight away had a comment from James saying he could do it. Took the phone to the shop, literally 10 minutes was sorted, same day. Brilliant customer service and speedy workers More...

Reviewed on Google Maps

13 May 2019

Had a broken phone went in enquiring got given a brilliant quote and was done within 15 mins brilliant service polite and very kind! Explains everything and leaves nothing unturned brilliant business! More...

Reviewed on Google Maps

6 May 2019

had a headphone port filled with dust and lint and after being told by other shops it needs expensive replacement and a lengthy stay at a shop he pulled out the dust in 2 minutes for free. Would highly recommend :)

Reviewed on Google Maps

27 April 2019

Very helpful. Fixed my phone with a loose connection in 2 mins at a very, very reasonable cost. Would recommend then all day long.

Reviewed on Google Maps

28 March 2019

Amazing place, amazing staff would recommend for work experience, James is the store manager and he very kind and positive, goes the extra mile with his positive attitude compared to other stores.

Reviewed on Google Maps

28 March 2019

James was SUPER helpful! I really appreciated that he managed to squeeze me in the same day considering it was such short notice. Would highly recommend.

Reviewed on Google Maps

28 March 2019

My phone broke on the worst possible day ever! I needed it to meet my many deadlines for the day so I phoned around and this store seemed to understand my pain more than others and managed to squeeze me in during my lunch break. They fixed the phone in under 20 minutes which was incredible and the customer service was top notch. If I ever have another issue I will definitely be returning. Most phone shops give me headaches, this store saved my day!!! More...

Reviewed on Google Maps

27 January 2019

Thank you James for your great customer service - extremely patient with me having given him the incorrect provider to unblock my old mobile phone having not used it for a year. Fast and efficient repairs. Good quality work. Highly recommended for advise, new cases/screens, cracked screens, new phones or unblocking. More...

Reviewed on Google Maps

27 January 2019

I rang before-hand to see if my phone was fixable (because I was very aware it could have been well beyond repair as it was so water damaged) and they offered for me to come in and test a template screen just to see if the phone was able to be saved! After looking at the inside of my phone I believe they said it was one of the most water damaged and corroded phones they had seen (they even took a picture of how bad it was oops) Regardless they tested a screen and it worked fine, so we decided to go ahead and try to fix it. I came back after about 20 minutes and the phone was literally as good as new! All the while the staff were really lovely! So thank you very much :) More...

Reviewed on Google Maps

28 December 2018

A few weeks ago I went in to have my screen replaced but got home to find that I needed to also have my home button replaced. Both repairs were done quickly for a very good price and I'm yet to see any issues with my phone since. James was so helpful and friendly, I would recommend this repair shop in a heartbeat. More...

Reviewed on Google Maps

8 July 2018

Fantastic communication and customer service. It’s difficult to know which shops are genuin and which are not when it comes to technology. I came across this shop on Friday this week, brought my phone in on Sunday and it was fixed within an hour, at a reasonable cost.

I had been told by several others shops that my phone was finished, or would cost £300+ to fix so I might as well throw it away and get a new one.

I am so thankful I found this phone shop. I know where I will be coming again if (fingers crossed it doesn’t happen again) my phone breaks.

Honestly, you’ve saved me 2yrs of very important phones and documents in 30 minutes!
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Reviewed on Google Maps

29 June 2018

Amazing customer service and my phone is like brand new again. I can’t recommend this shop enough.

Reviewed on Google Maps

9 June 2018

Really great to have this business locally. Fixed my daughters iPhone screen quickly and threw in a screen protector! Friendly, polite and knowledgeable staff. Highly recommended.

Reviewed on Google Maps

2 May 2018

Excellent service, Couldn't of been more helpful. Highly recommend for any I phone repairs.

Reviewed on Google Maps

28 April 2018

Excellent service, phone completely fixed within half an hour! Will definitely use again!

Reviewed on Google Maps

8 April 2018

Saved my 2011 MacBook Air!! I accidentally sloshed some tea on to the keyboard. The computer continued to work after drying it immediately, so I thought nothing of it , but then died the next day and wouldn't power up. I live in Witney and my local computer shop wouldn't look at it but sent me to Mobile Genie. I feared the worst but go it back in a week with a new keyboard and all the data safe and sound. Very professional and friendly service - Thank you! More...

Reviewed on Google Maps

2 April 2018

El mejor lugar en Botley para reparar tu teléfono o notebook.
Best place in Botley to repair your phone or laptop.
Beste Stelle in Botley um Ihr Handy oder Laptop zu reparieren.

Reviewed on Google Maps

18 March 2018

I like to come there regularly because of the fresh bright atmosphere, personal service, reliable terms and lifetime guarantee on repairs! I talk to a very friendly and customer-oriented owner, who makes an extra effort, to get techy things done for me. More...

Reviewed on Google Maps

18 February 2018

Excellent service. Really first class. Can’t recommend highly enough.

Reviewed on Google Maps

28 January 2018

Great staff and absolutely wonderfull service. Fixed screen on my mac in half of price that was quoted by western computer and few other shops in oxford. Lifetime warranty on the screen too. Highly recommended. More...

Reviewed on Google Maps

30 December 2017

Absolutely delighted with the service. Couldn’t have been more helpful, I was a complete walk in after reading the reviews online. Service and cost were explained well when I arrived. Got a money off voucher for the nice coffee shop on the parade and 15 mins later my phone was repaired and for the first time in months I’m using my phone without being plugged into the wall. Excellent service and price much better than the useless Apple service I was offered.

Thank you would fully recommend.
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Reviewed on Google Maps

16 November 2017

Had a problem with my IPhone 6 not powering on. Sunny diagnosed the problem and resolved it, reasonably priced & polite service.

Would use again

Reviewed on Google Maps

31 October 2017

I was stuck with my broken mobile. They changed the broken screen with half an hour and saved my day.

Reviewed on Google Maps

24 October 2017

Best value with 1 year warranty

Reviewed on Google Maps

19 October 2017

Perfect place for you iPhone repairs in oxford.Top notch engineer there. I've had multiple various phone issues and they've fixed every one--even if they warned me that they might not be able to. Once I bent my phone in half in a bike accident and they restored it to full functionality. Better and cheaper than buying new phones. Good customer services as well. More...

Reviewed on Google Maps

27 July 2017

Had my iphone 6 screen repaired because I broken it, had a booked appointment time which was kept to the minute, very courteous, the work was completed within the service time . There is excellent parking just outside the shop and a nice coffee shop 2 doors away to relax in whilst you wait.
Hassle free !!
More...

Reviewed on Google Maps