Swansea, City and County of Swansea
112 customer reviews
DD
They're a joy to be around! and their work is on point and clean. So conscientious in what they do which is what I'm looking for.
So thank you so much and I hope your business expands as they are so underrated for their hard work and joyous company! xx
had my touch screen replaced because it was cracked. They put a new one like magic. no traces of replacement or that nasty glue look. CLEAN WORK!
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Stephanie James
My computer needed a complicated repair and mike-o-soft were first class. They were speedy, efficient and most of all at pains to explain everything to an elderly technophobe, without ever once being condescending. Genuinely nice, kind lads who do a brilliant job. More...
Sarah Davies
Repaired my tablet quickly and efficiently, needed a fiddly repair that was beyond my husband's skills, tablet returned within 24 hours in full working order. My husband had already had our laptops repaired and upgraded here over the years and so was full of confidence that this was not the end of my tablet. Many many thanks. More...
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Capitanu Alex
11/10 would recommend, super professional. Had to change a few pieces in my computer, they took care of everything: ordering , installing and cable management. Super happy with what they did
Reviewed on Google Maps
Will Elliston
very helpfull, and a great friendly service. highly recommended
Reviewed on Facebook
Mihaly Kontra
I have an ac er laptop from 2008 as new . Now in 2019 was so slow and troublesome stopping rebooting with simple word editing and paint. These guys at Mike-o-Soft carried out a full refurbishment, recovery, memory and hard drive update. Basically they know what to do and how, from delicate soldering on pcb, including replacing bios IC to coding and much more. Thank you very much , done a great job on a friendly price and saved me to buy a new! So the old ac er aspire now is faster than it was 11 years ago originally I would highly recommend Mike-o-Soft for anybody ! More...
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Graham Maddick
When visiting Swansea recently (on one of my very rare occasions) I decided, when passing the Market Entrance to call in to the computer stall (Mike-O-Soft Computers) to investigate new/used tower cases for a project I had in mind. I found the lads busy, but they still managed some time to talk to me, after a discussion, I was offered a second hand tower case at a cost that would have been churlish for me to refuse. I now have an ideal case for my project, the lads were very knowledgeable, friendly, and offered good advice. I would recommend them to anyone looking for computer components or advice regarding their systems. More...
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Craig Braden
AMAZING!! Totally recommend. I was told by another company my sons PS4 was beyond repair, these guys went above and beyond to fix it for us. Great communication from start to finish! Thank you so much..my son is over the moon We will 100% be using you in the future! Thanks again & merry Christmas More...
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Jon
Nathan and is team at Mike-O-Soft repaired my laptop charging problems quickly and efficiently. No problem since. Really friendly staff and an extremely fair price. Would always recommend them before anyone else. More...
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Michelle 'shelly' Watmore
AMAZING!! Totally recommend. I was told by another company my sons PS4 was beyond repair, these guys went above and beyond to fix it for us. Great communication from start to finish! Thank you so much..my son is over the moon We will 100% be using you in the future! Thanks again & merry Christmas More...
Reviewed on Facebook
Kyle Morgan
Took my PS4 in at 11am as it had died on me, the guys inside were incredible helpful and very personable, they had fixed and replaced the parts needed by 4pm and saving me alot of money in buying a new one, great job, thanks again
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Kyle Robert Morgan
My Ps4 had totally died on me so I took it into these guys at 11am, the guys were incredibly helpful and personable, by 4pm they had fixed it and replaced the parts needed, it now runs n sounds like a new console, excellent job n brilliant pricing definitely would recommend these guys before going to chain stores for help
Reviewed on Facebook
justin lamnea
Good computer work
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lewis williams
I’d highly recommend this place. Brilliant staff who helped me with my computer, they were down to earth and friendly, and guided me through everything they did. Couldn’t be happier.
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howard young
Honest guys happy to help.
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Nigel Williams
I called to Mike O Soft today to purchase a VGA lead for a friends computer. The guys at Mike O Soft said they didn't have one in stock to sell, so they gave me one of theirs that was spare. Now that is a fantastic gesture don't you think!! I now know they are there for future PC builds for my son and my friend who owns the signage company the VGA lead was for will return the favour when he's next in Swansea Market by offering something free of charge to them. Thanks Guys!! More...
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lyndon anderson
fab aftercare they are the best around cant do enough to help you
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Daniel Durso
Had an old USB flash drive I'd broken years. Ago but kept the internals.. I kept it with some hope I'd maybe get it fixed one time as it had old photos and data on that I hadn't backed up anywhere. Spoke with AJ, a staff member online.. He said bring it down... Within 30 minutes he'd resoldered the drive and added a capacitor and got the drive going after about 8 years of it sitting in my draw. I thought the data was lost forever. I was extremely pleased. I now have access to a device I thought was never going to be accessible again. All done with a great, friendly manner and at extremely fair prices.I don't rate many pc stores (PC world etc) these guys at Mike-o-soft are top notch on their knowledge and great attitude.. I would highly recommend. More...
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Welsh Gamer Ash
Great staff, polite, knowledgable and some good prices.
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Dan Iel
Had an old pen drive I had broken years back.. I kept the internals as I hope to get it fixed one day perhaps by the manufacter. . Spoke with the staff at Mike-o-soft.. They said to bring the drive in.... Within half an hour the drive was fixed.. I was very impressed by the the level of knowledge the staff possessed and their capabilities. They charged me a very fair price to fix something was was to me, priceless. All wtoj a smile. Would highly recommend. More...
Reviewed on Facebook
Kevin Elsey
Absolutly Brilliant 1st Class Proffesional Service from Start to Finish. The After Sales is fantastic very Helpful and Respectful Run Business HIGHLY RECOMENDED TO ALL
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katrina hawkins
Hi, I never told you guys my name btw. It’s kat for short. I came here after being recommended by one of my colleges. I had a broken xbox one and you managed to give me the best service anyone ever has. Your place is the type I’d go to just simply have a chat with you guys. After being ripped off by one of my collueges you gave me the best deal I could get and even then still insisted on helping me out more. You’re all great people and very reliable. (The fact that this is the first review I’ve ever written says a lot > More...
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Javad
Highly recommended.I have been there to repair my laptop's hinge and its base.They are very friendly and more than in professional. As they see my laptop said the hinge is broken and we might need change the base as well. For me it meant they know what they are doing (Because before going there I opened my laptop and Knew what is the problem).They changed them and Now my laptop is better than it was at very first day. More...
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Julian Evans
Amazing service from the guys, very efficient and would highly recommend the team to anyone who has any hardware or software issues on their P.C or Laptop
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Bernardine Kelleher
excellent customer service, helped me with me Fire Tablet. Cannot fault and would highly recommend.
Reviewed on Google Maps
Isobel Smith
Took my pc in today for what turned out to be a simple fix, so was not charged. Very helpful and friendly service. Thank you! Mike-o-Soft should be your first point of call for pc repairs (not saying it will be free for you!). Support your local trader! More...
Reviewed on Google Maps
Bruce Burniston
I had a problem with the wifi connection dropping on my MacPro. Andrew traced it to a problem with the most recent OS System - Mojave. The solution was to reinstall the previous version, High Sierra, ensuring all existing data was saved. An excellent service from guys who know what they are doing. More...
Andrew Sprott
Computers, and everything that is related to computers
Reviewed on Facebook
Metalal Shredder
Just moved to Wales recently and didn't know about this great little shop well hidden in the Swansea market . First I went to Swansea PC world to get some 4 to 8 pin power connector for motherboard . Staff didn't know what i was actually talking about and eventually told me that they didn't have it even tho it is available on their website. However the chap from PC world recommend a small shop in Swansea market called Mike o soft. Went straight there and boom ! Straight away chap in charge ( I guess it was Mike I was dealing with) went through dozens of little draws with all the bits and pieces and presented me with two different options of the connector I needed. Also advised me that I will ideally need draw the extra 12v power from the PSU to the extra 4 pins instead of just bridging them . Even tho I knew this it was nice of him to remind the customer about how to do things properly. Straight away you know that you are dealing with knowledgeable man ! Now ! This morning I called the shop to see if they have a pc case available with front optical drive panel and they said that they do so I drove straight there. Unfortunately on arrival we got the case out from the box and it turns out it wasn't suitable for fitting the optical drive at the front. Nearly disappointed I was just about to leave the premises when the chap told me to wait and ask if I would be interested in second hand tower as a compensation for my time . He then brought a proper full size tower from the back room , fitted some screws for side panels and told me that I can have it!!!! And when I asked if I can pay for it they said that I can have it free of charge ! ! Absolutely best service around ! Been there only twice so far but will definitely go more for all my computer needs. So a big big thank you to the team ! ! ! Fantastic service and customer support ! Don't bother with PC world good people. Just go there !!! More...
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christian dahlgren
Guys are brilliant very very good at what they do. No gimmicks no lies they tell you the fault and are honest if a system cannot be repaired plus will give workarounds. Great comms.I wont go anywhere else the best in the UK. More...
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Sheena Ryan
Friendly and helpful
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Nick Morgan
Great service and friendly staff
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John Thomas
Great staff, helpful and accessible.
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Rachel Bls
Lovely quick and thorough fix on my un-chargeable Mac! Friendly service, and the guys really took the time to explain and show me the process. Fair pricing, and gave me clear and honest advice on preservation vs replacement. Very happy! :) More...
Reviewed on Facebook
Owen Potter
Went to great lengths to help fix my mouse when they could of just told me to get a new one. Super helpful and friendly
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James Cowan
Fantastic, quick and friendly service. Great Price, too.
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B Cutts
Visited Mike o Soft to buy a specific connector, which turned out to be out of stock. However in the back of the store they found a used, substitute connector which I had free of charge. From past visits I know they have comprehensive stock and staff who know their stuff. With such a great attitude to retail service they should be applauded and supported. More...
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Elizabeth Clatworthy
The way staff spoke to my son was just wonderful. Really helpful and knowledgeable. Made my day to see the interaction. Thanks.
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Gabrielius Stuokus
Fab service and quick job finish. Inexpensive costs.
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Carl Perkins
Knowledgeable, cheap and effective.
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Sn Davies-Neil
Always say shop local and shop with independent retailers, these guys are outstanding. Knowledgeable and very good customer service. Make these guys the place to buy your next pc or repair. Thanks guy's :) More...
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Stephen Neil
Always say shop local and shop with independent retailers, these guys are outstanding. Knowledgeable and very good customer service. Make these guys the place to buy your next pc or repair. Thanks guy's :) More...
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Stephen Davies-Neil
Really great customer service, recommend for anyone wanting a new machine.
Reviewed on Facebook
NICK ADAMS
Then gentleman, were very helpful! Carefully explaining exactly what they were going to do step by step. I would thoughly recommend these guys. They gave me a quote for the work that was needed & actually did more for me, with no greater cost. More...
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Jonathan Evans
# Excellent customer service, replaced my screen on my laptop and did a diagnostic on the hard drive in a timely manner, staff were friendly and informative very reasonably priced would recommend them to anyone will definitely use them again many thanks boyz
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Matthew Duff
Fantastic service! Brought my laptop down and revived it with excellent product knowledge and customer service. Would recommend to anyone no matter the fault. Cost was also much cheaper than expected. Thanks Guys A* More...
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Neil Harris
Always had excellent service from these guys
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Rhiannon Thomas-Williams
They are absolute wizards. Amazing job well done on saving my laptop.
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Tom Brown
I popped down to these guys after my laptop decided that it no longer wanted to work. The guys there were brilliant and pushed my laptop through as urgent as I needed to use it on that day. A couple of hours later it was all up and running again (it's now running better than it was before).Well priced and brilliant customer service - I couldn't recommend them more! More...
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Tuhin Rashid
Very helpful and quick advice provided to me for a small problem free of charge. Much recommend!
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