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Midlands Boiler Group

Minworth, Warwickshire

(38)
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Reviews (38)

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5/5

38 customer reviews

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23 April 2019

Very satisfiedGreat service Very tidy neat job

Reviewed on TrustPilot

18 April 2019

Really good service, most competitive quote I received for a Worcester Bosch boiler, fitted quickly, within days of accepting quote. No issues with the boiler since fitting (only been a month). Installer (Lloyd) was polite courteous and efficient. Willing to answer all my questions and tidied up after himself +took old boiler away. I also took them up on there service offer which seems great value for money. More...

Reviewed on TrustPilot

10 April 2019

worked really well very tidy no problems

Reviewed on TrustPilot

9 April 2019

These guys did a great job at a great price. I wanted a new boiler install in one day for my elderly parents. They put two guys on the job and got it sorted in the day - just what i wanted. They were neat, clean and polite and the boiler is brilliant. The guys on the phone were great and the guy who visited to quote was very good. Be aware, Midlands Boiler Group is a sales organisation that uses local plumbers - the whole thing worked very well for me, but maybe worth checking on who is doing the job. More...

Reviewed on TrustPilot

2 April 2019

We got 4 quotes and one was from a big name in the industry, Midlands boiler group from start to finish were the most professional and personable company to deal with, good advise regarding the installation that creates serious questions with our alternative quotes, from a friendly surveyor who made my wife feel at ease as she was having to organise this, and made extra stressful as we have a new born baby. The staff at their head office were great and I find them to be bsolitely first class! Really impressed by this company. More...

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7 March 2019

Would really recommend midland boiler group, great customer service and the engineers (Matt and Glenn) were brilliant. We weren’t in while most of the work was taking place but came back and was very satisfied with the standard of work.

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5 March 2019

Great service, great price!!

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27 February 2019

Prompt, helpful and competitive. A very good installation!

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20 February 2019

Had boiler fitted in November, had nothing but trouble, Martin their installer absolutely disgraceful. Left the room the boiler was fitted in a total mess, did not clean up after himself, moaned about being tired all the time. Told us to put the water back on which we did, then he found out he hadn't fitted the boiler correctly, shouted for us to turn water back off. Carpet and floorboards soaking wet, kitchen wall cracked a few weeks later with water running down the wall. Brown tide mark on kitchen ceiling, Contacted Midlands Boiler Group, they won't help us, instead fobbed us off and said the insurance claim will have to through the installers insurance company who have still not contacted us. Have now spoken with our solicitor and will be taking the matter further.
If you do unfortunately still want to buy a boiler from them, pay by Direct Debit. That way, when they ruin your property like they have ours, you can cancel the DD until they fix your property from their very poor workmanship. They are cheap and a cowboy outfit.

PLEASE DO NOT USE THEM!!!
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31 January 2019

Fantastic experience from start to finish. World Class customer service. Would highly recommend to my friends and family.

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31 January 2019

Very good and clean workers and very reliable would recommend. Thank you

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31 January 2019

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Reviewed on TrustPilot

23 January 2019

accommodating, professional and reliable, helped us out of a pickle when our boiler packed up the weekend before Christmas. Would recommend to give them a call. More...

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23 January 2019

They installed a pressurised cylinder system in the garage, they've done a fantastic job and I would recommend them. They did a great job and didn't make any mess at all. Phil did a great job.

Reviewed on TrustPilot

22 January 2019

Ten days before christmas my central heating expired.I contacted midland boiler group and they managed to complete installation of a new boiler by 21st december thus saving christmas. all the people involved were professional and conscientious,well done More...

Reviewed on TrustPilot

15 December 2018

Fabulous service turned up exactly on the time that they said they would the engineer was polite and friendly and didn’t leave till he had tested all the system and that we were perfectly happy

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7 December 2018

Great customer service, friendly quote by salesman, clear backroom staff. Efficient fitting staff, clean, polite, knowledgable . All round quality service and a great product . More...

Reviewed on TrustPilot

6 December 2018

I have to say of the three companies I sought our boiler quote & installation from. Midland were the most prompt, friendly and caring company I came across. I never once felt pressured for the sale. Comfortable that I was in honest hands offering me the best advice for my situation. Along with excellent after sales care, I can happily recommend this company. 7 stars if I could! More...

Reviewed on TrustPilot

6 December 2018

Very knowledgeable people came to fit our new boiler and they were able to also sort out issues we'd had with our central heating for a few years. Previously we were on BG Homeserve. I'd definitely recommend them. More...

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27 November 2018

Excellent service and professionalism from initial telephone inquiry for replacement boiler, assessment and getting quotation, boiler installation and the final work done assessment all done to high standards! Well done recommend you anytime!

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24 November 2018

The installer was excellent the company did not keep in touch enough but things were resolved to my satisfaction

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15 November 2018

Great stress free service. Very professional service from start to finish. Highly recommend.

Reviewed on TrustPilot

8 November 2018

A great service from this company. My partner has already left a review but I wanted to also. We were given a fair quote. Leighton fitted the boiler over a two day period . A lot of work involved. He was polite, professional and left everything tidy and clean. Thank you Leighton and I would recommend Midland Boiler Group. More...

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7 November 2018

Midland boiler group have provided a great service from the initial visit and quote, through installation and final inspection. Friendly and helpful, tidy and professional, highly recommended. More...

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5 November 2018

Very satisfied with the work and quote from MBG, initial boiler was damaged in transit and wouldn't work, MBG replaced boiler with no problem, overall a great service and Nathan put his heart and soul into overcoming issues with boiler.

Reviewed on TrustPilot

2 November 2018

Good and professional. No complaints at all.

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1 November 2018

From start to finish, our dealings with this company have been great. Mark came out to quote, and told me exactly what I needed to know, and gave me a good keen quote. Leighton spent a day and a half installing and commissioning our new boiler, left everything clean and tidy, and explained the new system thoroughly. A great all round customer experience! More...

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31 October 2018

Good price. Installer Theo did great job. V professional outfit.

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23 October 2018

Very competitive quote and good installation of new boiler and radiators

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16 October 2018

A good overall service. My installer, Phil, was very professional and his work was neat and tidy.

Reviewed on TrustPilot

11 October 2018

Excellent service from start to finish for the fitting of a new boiler. Everything was explained in a clear manner and all questions were answered. The installation was straight forward with care being taken to ensure everything was left as it was found, you couldn't tell we had major work carried out. Everyone we dealt with were very friendly and professional. We received a high quality product, outstanding service all at a reasonable cost. More...

Reviewed on TrustPilot

11 October 2018

Excellent service from start to finish for the fitting of a new boiler. Everything was explained in a clear manner and all questions were answered. The installation was straight forward with care being taken to ensure everything.We received a high quality product, outstanding service all at a reasonable cost. More...

Reviewed on TrustPilot

2 October 2018

New boiler system fitted. Leighton, the fitter, did neat clean and tidy work Work took longer than planned, possibly as a result of the age of the home, and there is a further issue yet to be sorted (due to my work and caring for my father) The team are working with me to get it completed during a time convenient to me. Very caring and understanding. So far so good Will review again after completion.Job fully completed now, by Leighton. Definitely would recommend them to everyone. More...

Reviewed on TrustPilot

26 September 2018

Excellent service from start to finish. I Would highly recommend to anyone who wants a new boiler, gas safe, clean and tidy. Thank you for restoring my faith in big companies. A1all round. More...

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20 September 2018

Very professional and courteous installer. Implementation was slightly overrun due to boiler manufactures issuing faulty part. Which Mbg sourced and fitted very promptly. Cost was very good against other quotes I had sourced. Would recommend this company More...

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20 September 2018

Excellent serivce from Jordan [ midlands boiler group ] very happy with the installation ,very helpfull staffs . I could not ask for anymore better than what they have done ,Thank you very much ; )I would for sure recommend midlands boiler group to anyone More...

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31 August 2018

Some problems sourcing a suitable boiler but the staff solved them. Communication was excellent. The installation was efficient. All the operatives we met were very pleasant. More...

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31 August 2018

Richard Clay from (R.A.C.) came to install my pressurized system he know's his stuff it went on a little longer than expected . but the main thing was to get it right at the end . little hiccups but nothing that could not be put right .My system was to work with my solar's that give me my free hot water when the sun was out, but there was not room for a header tank in the loft or the hearing cupboard that's why we had a pressurized system.I think this was a experience for Midland Boiler and my self but ended happy ever after. thank you Lesley More...

Reviewed on TrustPilot