Maths and English Tutoring Brentwood
(9)
(9)
9 customer reviews
Jenny Battershall
I am incredibly unhappy with how we have been treated. My son is poorly with a tummy bug and despite feeling well enough to attend his session, we considerately kept him at home incase he passed any germs to other children and the staff. Instead of offering another session out of goodwill for our situation, we were told he would receive an online flexi session which just isn't good enough when you pay £40 a session. We have missed other sessions through no fault of our own in the past and again, all they offer is online sessions which should not be charged at £40! Additionally, the tutoring is not good enough and a recent workshop he attended on 'preparing for interviews' was uninspiring and a waste of money. We wanted to cancel our sessions after being with them for some time and were told we had to continue because we were just into the new block of sessions! On another occasion my son was put in the wrong group because there were two children with the same name and the session was so catastrophic he hardly did anything during the session. Another wasted £40! From our experience it feels as though they only care about your money and have no flexibility when you are being considerate to them. There have been too many occasions where they haven't been flexible that today was the final straw and I complained only to be met with a 'Computer says No' attitude from the Centre Manager. I had asked to speak to the owner but she didn't care enough to put the phone call in. Save your money and get a tutor to come to your home. You will get a more personal service and they will not want to charge you when you child is ill or for a block of sessions you don't want! More...
Reviewed on Facebook
Fiona Mansfield
Our experience has been so positive. Ruby is excited to go to Kip every week, respects and admires her teacher and she is particularly enjoying being rewarded with credits to “buy” her prizes!
For us it’s all we hoped for to see her confidence grow and that was evident after just a couple of sessions. Her enthusiasm is really heartwarming.
More...
Reviewed on Facebook
Rinjo Justin
They have been made to feel very welcome and really like their teachers. Everyone is extremely friendly and proffessional
Reviewed on Facebook
Paul Kemp
Very professional and effective tuition. An eye opener compared to the level of work in primary schools
Reviewed on Facebook
Nicola Churcher
Kip have been amazing for my daughter I throughly recommend.
Reviewed on Facebook
Ian Sewell
My son is in year 11, has two lessons a week and I can’t thank Kip at Brentwood enough for all they’re doing to support him. Especially in these uncertain times. They’ve gone over what I expected, even down to sending him a pack of work in the post. His teachers are amazing and the team behind the scenes can’t do enough to ensure everything runs smoothly, even down to him being assigned on time with his zoom lessons! I will be recommending you to a friend of mine who has a primary child as I understand you are also offering FREE mini lessons for them. Well done Kip.....keep up the good work👏 More...
Reviewed on Facebook
Kelly Keaveney
Kip have offered some amazing extra classes since the new lockdown was introduced. My daughter participated in the art session yesterday with Sue, she thoroughly enjoyed it. As soon as it was over told me she definitely wants to do it next week ☺️ the extra support kip are providing in these tough times is great and very much appreciated. Thanks Kelly xxx More...
Reviewed on Facebook
Irina Jursenaite Semionova
My son attended first SPaG focus group today and he absolutely loved it! Teacher Lucy was amazing and my son is asking when he can see her again😅
Reviewed on Facebook
Andrew Bayley
My children attended the Writing Workshop for years 4 and 5 and absolutely loved it. The first thing my daughter said was that it was really fun and the time flew by. It is wonderful to see them so engaged and enjoying learning. I was really impressed with the expressive sentences they had created during the course. They have asked to go back when the course is run again. More...
Reviewed on Facebook
