Multiple locations
we only repair, service and maintain inflatable hot tubs.
39 customer reviews
Joanne Jones
5 ⭐ service and would highly recommend. From the minute we enquired until picking the hot tub back up Chris and Sarah kept us informed, answered all our questions and even made last minutes changes to suit us. We hired an 8 person tub for 5 days- great price, clear instructions, quality/clean goods. Thank you for making our daughters birthday so special. More...
Reviewed on Facebook
Pam Murphy
excellent service finding and fixing a hole in my lazy spa Paris. fast and efficient, would highly recommend
Reviewed on Facebook
Kirsty Tarbuck
We had a booking made a month in advance and I even confirmed just 3 days before hire. Didn’t chase on day of delivery as know they’re are making their way through but got to 8pm and messaged to be told that they had apparently lost ALL booking two week early earlier, even though I had confirmed a few days before. Initially apologetic and offered a alternative, I only asked how it happened when we confirmed 3 days ago and they immediately refused to offer an alternative. Left us with 3 devastated kids, if this happens you post on your page, sorry but you’re explanation doesn’t stand up 🤬🤬🤬 More...
Reviewed on Facebook
Dawn Farrugia
Fantastic service from Chris and Sarah. Hired a 4-6 person LED hot tub and balloons for my daughters 18th. Everything was perfect. Will definitely be using them again. More...
Reviewed on Facebook
Cathy Cawley
Currently have the lazy spa (thurs- mon) fantastic responsive service, absolutely loving it. Highly recommend and the hot tub has even got my teenager off his Xbox so I am not complaining! Great family fun
Reviewed on Facebook
Aimee Smith
After being let down by another company the night before a booking, kings castle and spa hire came to the rescue! If it wasn’t for them my sons birthday wouldn’t have been the best birthday he’s ever had! Not only did they save us with a hot tub and gazebo, they gifted my son with an amazing balloon tower and LED number 9 because they are just the kindest people! Words cannot express how much it meant to him, and me. Thank you guys and we will definitely be booking again in the future 😀 More...
Reviewed on Facebook
Laura Mount
This company stepped in when another let us down. Excellent communication and great service.
Reviewed on Facebook
Stu Smith
rented the led numbers. very kind and helpful highly recommended 👍
Reviewed on Facebook
Natalie Jones
Can't thank Sarah & Chris enough for sorting us a hot tub last minute for my birthday. quick, efficient, friendly and around the clock if you need them for any problems. Highly recommend this company to anyone! More...
Reviewed on Facebook
Jackie Heap
Had the hot tub for a birthday weekend. Service was flawless by this company. Any questions I asked they were super quick to respond. Gave all instructions on how to work the tub, everything they supplied was in excellent condition. Couldn’t have asked for better service, super friendly people nothing is too much hassle! Wouldn’t hesitate to order again ???? More...
Reviewed on Facebook
Ellie Bailey
Hired a 6 person hot tub during lockdown for boyfriends birthday. The service from kings castle was great. The hot tub was clean and exceeded my expectations. I would definitely hire from here again. Thank you! Ellie 😁 More...
Reviewed on Facebook
Adam Morris
Had a hot tub over new year, set up quickly and safely. Had a great time. All equipment were at high standards. Will definitely book again. Well done on good service. Thanks.
Reviewed on Facebook
Michelle Hallam
Great customer service even during the pandemic, constant communication
Reviewed on Facebook
Vicki South
We’ve had a Spa for over New Year and despite an initial teething problem getting the pump going in the unexpected cold weather, it’s been a fabulous treat to have over New Year! The Spa’s kept its temp really well despite the snow & cold temperatures and it made for a memorable end to 2020 to see it out at midnight in the spa! Would recommend for next year!! Communication for booking & installation with Chris & Sarah was easy and would use them again! More...
Reviewed on Facebook
Birdy Flowers
Just wanted to add my review here as well as Google review. We managed to get a new years eve order in and I am so glad that we did! The kids LOVED it. Not to mention my husband! We had a Paris Lazy Spa with a gazebo over the top. Recommended for 4-6 people - so plenty of room for us 4. Communication was excellent; Sarah and Chris were really quick at responding to my queries. No issues with the tub, it worked perfectly and looked clean. When it was installed they added chlorine to keep it hygienic whilst we had it. We would definitely recommend and use again! #supportlocal More...
Reviewed on Facebook
Hayley Louise Smith
So I hired the spa for my birthday! Wow, what can I say, not only was the customer service amazing they came all the way to southport even though they don’t usually! The men who turned up were friendly and lovely and set it up so quickly! The tub was well looked after and it came with a massive gazebo that kept out the cold! The tub got so hot the cold didn’t even matter! Perfect for my birthday week off and me and all the family enjoyed it thoroughly! Would definately recommend and will definately be hiring it again in the summer! 😊 More...
Reviewed on Facebook
Kimberley Yearsley Was Smith
Amazing company, helpful, professional and could not recommend them high enough. From initial contact the support and advice received was amazing, the team managed to change my booking for me at short notice, delivered by 2 lovely friendly men, full advice regarding set up and even came all way back out late at night to fix a small problem I had to ensure my boy had a lovely birthday. Honestly am so thankful for a wonderful service. More...
Reviewed on Facebook
Heather Lupton
Perfect service from start to finish. So impressed with everything. Super easy to communicate with, super quick with responses when we had the hot tub as we had a few questions and just totally seamless. Would definitely use them again and cannot recommend enough! More...
Reviewed on Facebook
Lauren Burns
Hired the LED hot tub over Halloween weekend and we all absolutely loved it! The spa was lovely and clean, easy to book and good communication, will definitely be booking again! 😃
Reviewed on Facebook
James Matson
Had it for a few days great customer service and relaxing pool. really made anniversary special. kids enjoyed it immensely on these cold half term October days. Would use again x
Reviewed on Facebook
Donna Peacock
Thank you hired a hot tub for October half term... so I didn't feel guilty leaving 3 teenagers at home while I worked.. kids loved it thank you..
Reviewed on Facebook
Jasper Green
Had a great time this weekend. Thank you to Chris and the team from Kings Castle and Spa hire for great service and help. Highly recommend.
Reviewed on Facebook
Joanne Williams
Thankyou to kings Castle and spa hire for helping to make my little boys birthday special. Fantastic customer service with good communication from start to finish. Would defiantly use again! Thanks so much xx More...
Reviewed on Facebook
Shannon Roberts
loved having our week off with the use off the lazy spa. very helpful and will definitely be using the services again! thank you
Reviewed on Facebook
Louise Byrne
Amazing service from start to finish. We had the best time having a hot tub party for our sons 5th birthday. Will definitely be booking again. Thank you so much Sarah and Chris, amazing xx More...
Reviewed on Facebook
Heather Howard
We've been made up with our fabulous Hot tub this weekend, Friendly customer service and great value for money.... Thank you! 😁
Reviewed on Facebook
Emma Watling
great service, good communication refarding delivery times etc
Reviewed on Facebook
Sasha Hanley
Amazing service from Chris and the team. I rented a hot tub for the weekend, it was brilliant. Was up in no time with no issues at all! ! The price is fantastic! Would deffo hire again! Communication is fab too! Thank you so much!! More...
Reviewed on Facebook
Ellie Hanson
Absolutely great. Reliable an very well mannered. My children loved ever minute on the bouncy castle and was such a surprise for them when they finished school. Definitely be ordering again. Thank you More...
Reviewed on Facebook
Kenny Albinson
Brilliant service, friendly
Reviewed on Facebook
Darren Lynskey
Quality service, bouncy castle dropped off on time, no issues at all. Great service - highly recommend !
Reviewed on Facebook
Joanne Bennicke
Booked a hot tub for the weekend. Very helpful on the chat, easy to book. Service was excellent, dropped off the tub and gazebo, installed everything and were very efficient when collecting too. All great quality equipment. Have already booked another for Christmas. Cannot recommend highly enough. More...
Reviewed on Facebook
Sharon Ewing
Just had the 4-6 person hot tub for the weekend - excellent service for set up and after care - so happy we’ve rebooked for Xmas - would highly recommend kings castle and spa hire - 5 stars 🌟
Reviewed on Facebook
Lisa Albinson
Amazing service lovely people and very very helpful. Came on time very professional booking again. Thank you 🙂
Reviewed on Facebook
David Banner
Amazing service! Fast friendly and reliable. Will be using again.
Reviewed on Facebook
Pam Layfield
Hired for the weekend and had a brilliant time, Sarah and Chris were very helpful, will be recommending to friends
Reviewed on Facebook
Christine Smith
Great service friendly and helpful would recommend them
Reviewed on Facebook
Helena Cross
Fantastic service! Quick and great communication. Was dropped off and picked up on time. Was all set up for me and everything explained. Polite guys who dropped it off. Would definitely recommend Castle and Spa Hire and will be booking again. Thank you!! More...
Reviewed on Facebook
Joanne Speakman
great service,delivered on time.great customer service,would reccomend castle kings
Reviewed on Facebook
Hot Tub Repair
We repair and service inflatable hot tubs