Stevenage, Hertfordshire, Hertfordshire
542 customer reviews
Michelle Melvin
Clean spacious rooms, good atmosphere and lovely hot English breakfast!
Reviewed on Facebook
Alan peterson
Clean and comfortable
Reviewed on Google Maps
R ERKAN
Schoon, alles is netjes
Reviewed on Google Maps
Tasha
Great place to stay, friendly staff, room was very clean. Went to the Christmas party - food was fab! DJ and atmosphere was great.
Reviewed on Google Maps
Steve Chesters
Nice venue, helpful staff, good cuisine - thanks
Reviewed on Google Maps
FMeu
Rien à redire, salle de sport disponible.Hôtel propre
Reviewed on Google Maps
Mark
I like this hotel on many levels. Good service, friendly staff and clean fresh smelling rooms. The staff are always helpful and nothing seems too much trouble. This HI has got the balance right, welll done and thank you! More...
Reviewed on Google Maps
Jeanette Collins
Works Christmas do. Great venue, great food, great music. Thank you.
Reviewed on Google Maps
Duncan
Recently refurbished making it much better.Staff were polite and attentive. Went for a Xmas party and food was lovely with service very good. Slightly busy at bar was only negative issue but not enough to put me off. More...
Reviewed on Google Maps
Amyd
Room was clean and comfortable. Customer service was excellent and receptionist was happy to change my room once I arrived to switch to the same layout I had last year for work xmas party
Reviewed on Google Maps
Tesco
Overall a good hotel.Improvements are possible and will make me spend more in the hotel as it will be time saving.
Reviewed on Google Maps
psjones0800
Really helpful, friendly staff make my stays here most enjoyable. The gym is small but a nice extra to work of the daily stress.
Reviewed on Google Maps
nicusor nastase
Good prices, very nice staff, good service
Reviewed on Google Maps
Debbie Ann
Great meal and service at our choir Crimbo do, disco great and filled the dance floor, need to make it bigger next year. Would recommend x
Reviewed on Facebook
Samantha Griffiths
Great food and party for our local choir.
Reviewed on Facebook
Travel
Great hotel, comfortable and clean. Happy with everything
Reviewed on Google Maps
Corrine
A great overnight stay for a party at The Forum in Stevenage town centre. On arrival the reception staff were very welcoming and professional. Check in was easy and only took a couple of minutes.I had already seen on the website that I needed to park in a car park opposite (across a dual carriageway) which was fine, except the hotel has to be reached via an underpass and as I turned up after dark it didn't feel particularly safe taking that route from the car park to the hotel.Other than that, it was a great stay - the room was lovely, clean, and spacious, breakfast was lovely with lots of choice, check out was again very easy, and best of all you don't need to check out until 12pm, so you can go down to breakfast then go back up and sort your room out.I would definitely stay here again. More...
Reviewed on Google Maps
Bożena Rutkowska
Hotel jest super
Reviewed on Google Maps
neilywealywoowoo
Small and tight car park but found a space, check in was fine and friendly. Offered an upgrade on arrival which was great. Headed off to meet colleagues and when I got back later realised the bathroom was quite a state, Lots of sealant bodged and just generally rough.What I didn’t realise until the next morning is that there wasn’t a bath towel. Probably would have done better with a standard room. Also, there are no sockets near the bed which is annoying when you use your phone as an alarm clock. Lobby, bar and restaurant looked a lot better and newer. More...
Reviewed on Google Maps
Dume92
J'ai eu accès à une chambre executive à l'arrière de l'hôtel.Plus spacieuse que les chambres habituelles, et le fait de ne pas donner sur la rue principale élimine le bruit assez fort des voitures. Donc une chambre très silencieuse. Très grand lit confortable, salle de bains bien équipée. Un point d'amélioration, l'absence d'éclairage sur le bureau qui rend la lecture du clavier de son ordinateur un peu difficile.Petit déjeuner très bien, du choix et du goût. More...
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Collinss1106
Had a great night stay here. Refurbished bar and dinning area. Definitely stay again great value
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Steve
Hospitality was excellent,food was excellent and my room inc bathroom was perfect,can’t wait to stay again !
Reviewed on Google Maps
Beccy Bourne
My husband and I stayed at the holiday inn in Stevenage last night. We couldn’t fault customer service. All the staff were polite and made sure we were happy. My only concern was the fact that both as we were checking in and checking out, we were queuing behind some very ignorant and rude customers who insulted the staff for no reason at all. Someone was shouting about a dead fly in their room and another person complained that there wasn’t a 24 hour bar. The staff did their best but looked intimidated by the experiences. At breakfast a group of men took their meals to where my husband and I had left our bags to save a table. When I went to retrieve them they shouted at each other and laughed at me so I was almost reduced to tears. I believe this group of men were at a Christmas work party and are from Stevenage. I grew up in Stevenage and am fond of the place but felt embarrassed bringing my husband here and was totally disgusted by this behaviour. Well done holiday inn staff for putting up with and I wish you the best of luck hosting any more Christmas parties. More...
Reviewed on Facebook
Dave
The staff at the hotel are what makes it a great place to stay. Lovely front desk staff in particular mean you’re welcomed with a smile.
Reviewed on Google Maps
TripAdvisor Reviewer
Stayed for two nights while visiting friends. Got exactly what was paid for. Disappointing that car parking charges are £10 for 24 hrs and yet found out afterwards that parking in multi-storey across the road would only have cost me £3. 50 !!! Bedding could be cleaner what was once white was grey tinged. Bath slow to drain the water away which meant paddling while showering. Room was cold when arrived but overnight was very hot and stuffy. Did not opt to pay £10 per day for breakfast as preferred to explore local options and found much cheaper. Opted to run outside rather than use the gym so no idea how much of a price add on that would be. Bar prices are pricey but I suppose you get that in most hotels. £53 per night which was not too bad but add on car parking and breakfast ...... I will let you do the maths. Would I stay again Yes probably depending on the economics and given that I am now aware of rip off as ons More...
Reviewed on Google Maps
Sam28
Very clean which is the most important part for me. In-room facilities up to date. The ‘gym’ was a joke. Staff were pleasant but not remarkably.
Reviewed on Google Maps
dcw 2002
C Romantic getawayo Romantic getawaymfortable bed and great serv Romantic getaway Romantic getawayntic getawayice. Romantic getaway Romanti Romantic getawayc getaway Romantic getaway
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zha72547
房间很大,特别是卫生间,每个角落都能保持干净整洁。早餐不错,英式早餐很正宗,如果多些变化就更完美了。
Reviewed on Google Maps
Skyler
Tucked away and a nice hotel .Worth the trip from London
Reviewed on Google Maps
TripAdvisor Reviewer
This is my fourth visit and as usual I had a very pleasant stay, The room was huge spotlessly clean very warm and comfortable. I found the staff very professional and pleasant as they always are on everyone of my visits.I honestly can’t fault this hotel ..thank you Danny Ratcliffe .| More...
Reviewed on Google Maps
Steveo
Excellent service and excellent Quality ,would recommend the stay in this hotel
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jack
Stayed here a few times, always great service staff are always nice, friendly atmosphere. Rooms always decent, but limited onsite parking
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ian brown
Very nice great .only problem could bnot finfd them gor an hour
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Ivonne Borkent
Zeer mooi hotel
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Rodney Muthoora
Recommended
Reviewed on Google Maps
Bernd Friedrichs
Das Hotel ist in Ordnung, Zimmer sind OK und von der Straße hört man nichts, die Burger abends im Hotelrestaurant waren sogar sehr gut. Aber: Das Umfeld und der ganze Ort ist wenig attraktiv. Ich war da beruflich mehrere Male, aber touristisch ist mir nichts erwähnenswertes aufgefallen. More...
Reviewed on Google Maps
PaulTrev
Its an old hotel showing signs of wear. Its not worth the high cost as it needs work on the rooms, lifts and general area. Parking is £10 which is extortionate. More...
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Shims
Overnight stay on business and everything was as to be expected. No gripes whatsoever. One suggestion, EV charge points to be installed in the car park.
Reviewed on Google Maps
Johnboy74
Can’t fault my stay. Front desk staff were polite and friendly. Room was clean and comfortable. Breakfast was really tasty. Fantastic stay.
Reviewed on Google Maps
Yeoow
Found the menu a bit limited. Gym a bit dated staff pleasant
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Michael Taylor
Friendly staff food was nice and tasty rooms are very comfortable and clean
Reviewed on Google Maps
SteveC
I would recommend this hotel for business travelers to Stevenage. Friendly staff, clean and modern room and public spaces. Great bar staff and breakfast!
Reviewed on Google Maps
COLLISSL
Executive suite - clean, spacious and lovely bathroom, only complaint was that the tea and coffee options had not been replenished and that there was only one cup for a two guest stay. Breakfast - nice, fairly decent selection, cooked breakfast (buffet style) was hot and the selection of pastries and cereals were nice.Staff - polite (although my IHG membership wasn't acknowledged and I'm not sure there is a benefit to having it?)Room service - amazing as my husband was out during the early evening I used the room service option rather than dining alone in the bar and the food was amazing and the lady who delivered it was very polite. More...
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Old Git
Stayed for two nights as a family of five and found all staff friendly and helpful. Staff arranged taxis for us at short notice which arrived on time and got us to the destination on time
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Hotels.com reviewer
Me and my partner travel to Stevenage to celebrate our 1 year anniversary and the service was excellent, staffs service was good and very friendly.
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David
Good clean rooms. Comfortable beds. Well laid out. Good bathrooms Big showers.
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Clare
Arrived to very helpful staff at desk could not do any more for us .parking was easy to back of hotel payment by card in hotel . Hotel beautiful inside very clean and modern bedroom lovely and big large bed as requested everythink we needed no hot snacks after nine pm on room service as we went out would have been nice to eat when got in after ten . Will book again More...
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Melanie Edgal
Visited for a fashion show. A very memorable evening. Wonderful decor and foyer.
Reviewed on Google Maps
Do not have one
Very clean with excellent facilities and in good location
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Business Traveller
My stay was as per expectation with the typical Holday Inn Standard. Very nice and friendly people ant the reception and the bar.
Reviewed on Google Maps