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HEATUK

South Shields, Tyne And Wear

(19)
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‘19 Certificate of Excellence, 2019

About

Family run boiler Business that's been keeping the people of the North East warm since 1971 .
Which? Trusted Trader and Trading Standards Approved Company
All makes and models of boilers serviced and repaired no matter the age.
Boilers installed to match your budget , 3,5 and 7 year finance available with no deposit.

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3 hires on Bark

Reviews (19)

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5/5

19 customer reviews

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30 October 2019

Had my annual boiler service at the weekend and just wanted to say that the engineer was great. He rang to say he was on his way, carried out the service and gave us an update on how the boiler was performing etc. Thank you J Turnbull!

Reviewed on Google Maps

21 October 2019

Good efficient service from this family company. Thank.you

Reviewed on Google Maps

12 May 2019

Friendly staff.

Reviewed on Google Maps

5 May 2019

Asked them to fit a Combisave as local plumbers wouldn't touch. Fitter Jamie arrived as expected and did the job with no fuss and a lot of courtesy. However after he had gone realised it didn't work as well as expected. Called again and Jamie came and sorted / adjusted the valve with one turn! Explained the function again so I could understand. Rate Jamie and this company highly. They also call to let you know when they are on the way. My local plumbers will not be getting a look in now. This company also serviced my boiler in the past, efficient, punctual, polite and get the job done! More...

Reviewed on Google Maps

4 April 2019

Just had Heatuk out to fix a leaky pipe connection. The plumber - Josh - didn’t just do a half job. He replaced the length of pipe and fixed new connections at either end. It was done under a home emergency policy so he didn’t have to go the extra mile, but he did. Previous plumber had tried to just tighten the connection and I ended up with another flood the next day. I would recommend Heatuk. Thanks Josh! More...

Reviewed on Facebook

15 January 2019

Would like to thank Heat Uk for installing my Nest Learning Thermostat, really quick and efficient extremely helpful explained how to control the the thermostat would highly recommend

Reviewed on Facebook

20 December 2018

excellent customer service : very polite engineer

Reviewed on Facebook

28 September 2018

I purchased a Nest 3rd Generation Learning Thermostat on the internet and organised Heat UK to fit the thermostat for me in the hallway. The Nest website states they are 'Pro installers'. They are! Ian the installer, arrived at 8.10am and replaced my existing thermostat with the Nest thermostat. He also managed to fit the required Heat Link in place of the central heating timer. He carried out the work in a very professional manner and clearly explained how to use my new 'smart thermostat'. The previous week, I'd also had my central heating boiler serviced by the same company and the engineer was excellent on that occasion too. Highly recommended, local company. More...

Reviewed on Google Maps

23 July 2018

Need to say a huge thank you to Chris who came out and got us back working so quick with getting the part and speedy service thank you

Reviewed on Facebook

23 July 2018

Need to give a huge shout out to Graham from HeatUk who came to my rescue to fix my boiler! Not only was he such a nice guy but he really took the time to do the job right!

Because of Graham I will now be getting my annual service with Heat Uk and potentially a new radiator installed and boiler.

Excellent service!
More...

Reviewed on Facebook

verified
20 June 2018

Central Heating System Installation & Replacement

The team were excellent from start to finish, l would recommend this company to anyone. Everything was done on time and l found them helpful with any questions l had.

26 May 2018

Great service, heating packed up, we had cover through the house insurance, Graham turned up and replaced the pump despite a bit of struggle. He also gave us some advice on the heating system. So all in all a good outcome. Will definitely use this company again. More...

Reviewed on Google Maps

5 June 2017

Recently we had to make a call to our insurers about our combi boiler.They obviously contacted yourselves to carry out the repair. Graham the engineer who came out was great ,not only did he sort the problem out efficiently and promptly ,he was also very polite and completely professional in his duties a great credit and asset to your organisation ,many many thanks to all. More...

Reviewed on Yell

26 May 2017

Excellent service.When the Engineer called Amanda arrived and we explained what was happening with the boiler she knew right away what the problem was even before she took off the front cover, she was right and after 4 long cold days she had us sorted in no time. A lovely bubbly young girl, if we need help again please send Amanda. More...

Reviewed on Google Maps

20 January 2017

Very happy with my new Vaillant boiler that was installed.The two engineers how fitted it were very professional and spend a great amount of time flushing the system to make sure it was as clean as could be. Explained how everything worked and left the every room where they worked clean and time.Couldn't recommend them enough More...

Reviewed on Yell

5 November 2016

Had my nest thermostat fitted by Chris, who installed it downloaded the app and explained exactly how it worked , 5 stars

Reviewed on Yell

3 September 2016

Highly recommended company , called in the morning to have my boiler repaired and they turned up within 2 hours found the fault and had the part on their van which was fixed in 30minutes.

Reviewed on Yell

25 May 2016

Turned up when they said they would and fixed our boiler there and then would recommend

Reviewed on Yell

6 April 2016

Honest friendly and did what they said they would and had no issues since would recommend and 100% will use them again. Thanks again

Reviewed on Yell

Q&As

At Heat Uk , we take great pride in providing our customers with a first class journey from initial call to completed job, no matter how big or small the job is.

Our business was started in 1971 by our current MD father , Fred Crooks . being a family run company for over 48 years we know that customer satisfaction is our number one priority.

family run company with family values, we work for many reactive boiler breakdown companies helping restore customers heating and hot water 7 days a week, 365 days a year.
no job is too small.
We have been in business for over 46 years so you have the piece of mind knowing that if you have a problem next week , next year we will be there to solve your issue

Services

Having your boiler serviced on a yearly basis is a must to keep it in a safe working . our cost for this is £48

Our vaillant boilers come with a 10 year manufacturer backed parts and labour warranty

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