Hawes Cleaning & Maintenance Services
(4)
(4)
Domestic and light commercial cleaners and general maintenance operatives based in Bradford. Exceptional service at amazing value.
We are proud to be ethical employers and pride ourselves on our high level of customer service, every step of the way.
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4 customer reviews
Siobhan Gorry
House Cleaning
I am currently using this company for two services following emergency hip replacement surgery. I have a cleaner (Nicola) and a gardener (David) who are currently working with me.
Nicola is a a very hard working, diligent young woman who is punctual, courteous and just a pleasure have around. The house looks (& smells) amazing after she's been!
David (& his younger brother apprentice) are garden carers for my small, but very precious garden. I am a both a keen and competent gardener, who will be unable to resume my passion for at least 6 moths. David is both knowledgable and skilled (which belies his age), and both young men are 'grafters' who are hugely polite and willing to take on any garden management task assigned. Both services are managed in a very customer-centred and flexible way, which means that response times are swift and meet the needs of the individual. I am utterly delighted with both services. Thank-you!
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Lynn Redgwick/Hazel Sellens
Commercial & Office Cleaning
Very efficient , always on time
Liz
House Cleaning
I wouldn’t recommend or use this company ever again I’m afraid to say the 19 year old didn’t even know how to hang washing out or wash my dishes properly even end up breaking my mug and had to be told to do things as she missed out on a lot of things!
Reply from Hawes Cleaning & Maintenance Services
Thank you for your review. I would like to take this opportunity to publically point out that this customer is not called ‘Liz’ as advertised. The clean requested was for the room vacuuming and standard clean. Our ‘19 year old’ has worked for the company for 2 years and received nothing but exceptional feedback from her happy regular customers. Due to her completing the clean within the estimated time you then took advantage of the situation by adding extras on that were not in the original specification. She did indeed knock a mug off of your table whilst wrestling with your washing that suddenly needed hanging out, she apologised and offered a replacement which you said was not necessary, so to bring that up is quite underhand. The reason for this poor review is because we have actually refused to visit you again as we would rather spend our time and efforts on customers who appreciate the exceptional service that we provide. You have actually contacted us since to ask for another visit, so again, to say you wouldn’t use us again is a misrepresentation of the facts. On booking the original job red flags were raised when we discovered you had gone through several cleaners, we now understand why. We provide a professional service, but can only do so much. Social distancing was also made impossible by the number of people, not from your household, being present in and out of the garden etc. Not an environment that we wish to revisit. We wish you well, but, I would not recommend you as a customer.
Conifer
House Cleaning
Arrived on time did a good job.
How long have you been in business?
Nearly 3 years. After running a property maintenance business for 7 years, we found we were getting lots of requests for cleaning work. Hawes & Co was born!
Do you bring your own equipment and supplies?
Yes, unless the customer prefers to use their own products.
What do you love most about your job?
The feeling that we have taken the stress away from the customer. They often lead busy lives and if we can help in some small way then that makes us feel great!
What inspired you to start your own business?
Having used cleaners in the past, we realised there was a bit of a disconnect between the vision and the reality. We want to bridge that gap, the customer wants a BRILLIANT result for a fair price, with a friendly yet professional person. We try to achieve that.
Why should our clients choose you?
We don’t claim to be the cheapest. You can probably find cleaners out there for a few pounds cheaper than us. But we are, and I’m confident in saying this, the best value. You will get truly excellent service for a very fair price. The job will be done, to a great standard, on time and in budget. No surprises, no let downs. The key to what we offer is not simply a clean home or office, it’s the exceptional service and communication along the way. Our cleaning staff are all brilliant people, not just brilliant cleaners. Our core value is ‘we’ll take care of it’...and we do.
Can you provide your services online or remotely? If so, please add details.
Unfortunately this would be very difficult...so no, not yet.
What changes have you made to keep your customers safe from Covid-19?
We, as professional cleaners are classed as key workers, and rightly so.
Our cleaning staff have all undergone third party accredited COVID awareness training and carry out a brief risk assessment at each site. They maintain social distancing, use sanitiser and change uniform between each site if they visit more than one in a day.
We also now offer antiviral & antibacterial fogging. A great solution to help maintain workplace safety for our customers.
Cleaning
We'll take care of it
Carried out to a schedule that suits your requirements, typically, weekly or fortnightly. Or even just as a one off to get your home feeling fresh. These visits, like our other services, can be tailor made to either include the full house or just specific rooms that you don't have the time to focus on yourself.
Our standard clean involves all flooring, vacuuming, mopping, hard surfaces wiped or polished where appropriate, wall hangings, ornaments, skirting boards and internal windows. It also includes the cooker hob in the kitchen and the bathroom suite.
Deep Cleaning
End of tenancy cleaning
Oven cleaning
Attention to detail
Hawes & Co. is committed to getting the job done, especially the jobs you'd rather not have to! You can count on us to be professional, timely, efficient and make sure you’re satisfied every step of the way. Who doesn't love a sparkling oven?
Antiviral & Antibacterial Fogging
We offer this service which involves an antiviral & antibacterial mist being spread into homes, offices, workplaces, shops, salons etc which kills 99.99% of all bacteria and viruses including COVID-19!
The product we use actually rests on surfaces for up to 30 days, offering lasting protection. The process is pretty quick so it doesn't involve lots of downtime for your business and it is fully certified, meaning you can demonstrate your due diligence to any staff of visitors. Give us a call to discuss pricing, we are sure you'll be pleasantly surprised.
Office Cleaning
Professional Service
You’re busy, running your business. Which we are sure you’re great at. So why waste your time and attention on the cleaning of the office when we can take care of it. Create a fresh, inviting atmosphere for your staff and clients. You can literally buy back time by having one of our cleaners visit and carry out a regular clean. What would you do with the extra hours you get back?
