I am a highly motivated, supportive Trainer and Assessor with over 10 years’ experience of delivering ICT, career, personal development, motivational and employability skills workshops to diverse audiences. I have delivered IT system training for a large VoIP project, along with system updates and deployment training. I have excellent written and oral communication skills and I have delivered innovative and interactive workshops for learners. I am proficient in ICT, including PowerPoint, Excel, Visio, and Word. As a trainer I am calm and patient with good listening skills. I have an ability to encourage all learners to participate in the learning. I am organised with a proactive approach to problem solving and an exceptional ability to use judgement, experience and knowledge to analyse issues. I have a PTLLS certificate and I am also qualified in assessing NVQ vocational achievements. I have recently qualified with Functional skills in ICT, English and Maths and experienced in delivering Functional Skills on a 121 support basis or in a classroom setting.
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