London
Thanks for checking us out. Over here at GAUCI Computer Services we offer a wide range of IT / Computer services, and are confident we can help you as an individual or company/organisation with your IT / Computer issues.
We have over 30+ years experience and are confident that we have the technical know how to service your every IT related need.
Show more
7 customer reviews
Tally
Computer Repair
Excellent and a very quick fix
Tally
Computer Repair
Great reliable and professional service - saved me so much money and time. I also learnt a lot too. It was a relief to get everything sorted remotely, made everything so easy.
I would highly recommend John to anyone looking to get their pc or laptop repaired.
More...
lea Smith
Computer Repair
Professional and excellent service. Sorted out my problem with the I Cloud. He knew what to do, which is more them I did. I am going to take his advice on buying new Laptop and will use him again. No issues at all.
Carmel
John from GAUCI.IT LTD, was efficient & professional, he assisted with my IP based CCTV, resourcefully finding a solution to the issues I was having.
I would highly recommend John if you are having IT related issues, however small.
More...
Josh
John helped me out with a laptop that had stopped working, he got it up and running very quickly!
Val Brewster
It worked for me! I lost everything on my computer. Payroll files, VAT files, personal files. I relied on the cloud to synchronise my files and update , I assumed wrong. I never checked. John spent hours diligently and patiently using special software and retrieved thousands of my files. John would even come over late at night after a hard day in the office and work on my computer. I was given a report and advised how to take steps preventing this from happening again. John is exceptionally intelligent, genuinely caring and trustworthy. He will not give up until he tries to achieve the result you want. John, thank you. I could have been in a lot of trouble. More...
Anja
John at Gauci IT really helped me with my issue. He was really knowledgeable. I felt in I was in safe hands at all times and I was really impressed with his honesty and sincerity. My computer was slow and becoming impossible to use as it was always coming up with popups. Almost immediately after looking at the problem first hand he told me that it was highly likely to be a virus and told me the various options that I had. He fixed my virus in short time and it was immediately faster. He then installed a better virus guard to help prevent the same problem in the future. I was very impressed with his work and would highly recommend him in the future. More...
What do you love most about your job?
I love problem solving, applying my technology know how to help others.
What inspired you to start your own business?
I have a burning desire to provide better IT services at affordable prices, not just for the corporate world but for individuals who do not necessarily have access to professional IT teams.
Why should our clients choose you?
I pride myself, delivering honest professional IT services that are based on the individuals needs. I provide detailed report information pre and post service, therefore the customer is able to decide on how to proceed and has a record of works carried out. I am a legitimate UK registered company and value each and every client, my services exist because of my clients, and I am very appreciative of that. I have over 30 Years IT experience, managing large enterprise IT Operations to servicing individuals remotely or at their homes.
Can you provide your services online or remotely? If so, please add details.
With most cases, we are able to offer remote support, however this is dependent on the task.
What changes have you made to keep your customers safe from Covid-19?
We always always use new protective gloves as well as face masks during our visits, we also observe safe social distancing between us and our clients, and will always suggest remote assistance where possible.
PC Fault Diagnosis and Repair
We can diagnose your computer with the aim to resolve the issue, be it a Windows PC/Laptop or Mac Laptop/Desktop. I thoroughly assess each job and provide a detailed report on my finding, allowing you to decide if I proceed with the recommendations.
Virus Removals
We can help if you suspect you have a virus, we have over 30 Years experience tackling Viruses & Trojans.
Broadband and Wifi
We can help you set your home broadband up, this includes WiFi. We can also help when you have Internet connectivity issues.
Smart Home
We can help you setup your Smart Home. We've helped our clients set-up Ring Door bells, Blink Cameras, Google Hello Door Bell to work with Google Mini devices and Amazon Alexa devices.
Computer Set-up (New computer)
We can set your computer up for you on both Windows and Mac.
E-mail setup
We can help set you up on Email.
Network LAN setup (Network Switching)
We can help both individuals and organisations setup a Local Area Network using Network Switching equipment. The solution is dependent on the requirement.
Network Patching
We can assist tidy up or re-patch your LAN environment. I recommend using color coded cables at correct lengths.
WiFi
We can help you setup or Troubleshoot your WiFi issues, a service offered for both Individuals and Corporate Organisations. Solutions are based on requirements.
VMware
We can help your organisation install and manage new ESX environments, inclusive of installing Windows Servers on the the virtual host.
We offer post implementation support contracts.
Printers
If you need help connecting to your printer, we can help.
Software installs
If you need help installing or subscribing to software or a service we can help.
Computer health checks
If you need help with your computer, its slow, it needs an upgrade, it needs to be replaced, it needs to be wiped and rebuilt, give us a call we're always happy to help.
Office 365 User and Account Administration
If you need help administering Office 365 inclusive of Email, we can help.
File Backup and Transfer
If you need help backing your data to transfer to another computer we can help.
Low Storage Space / Hard Drive replacement
Are you running low on storage space on your computers hard drive? Well we can help, we can help you tidy up your files to help free up storage space or we can help you replace your hard drive for a larger one. We have the know how, how to image your existing drive onto a larger drive saving you time and money on system configuration for licensed products.
Meshed WiFi 6
We can help you source and implement a Meshed WiFi network across your home or business to help eliminate dead sports and improve your WiFi's performance.