Babbacombe, Borough of Torbay
17 customer reviews
Z Worthing
Wonderful service from start to finish. Spoke to the sales team who provided invaluable information prior to ordering our new set of gates.
Arrived within the timescales given and to say we are pleased is an understatement. Workmanship is superb. Many thanks to all who were involved.
Sue Worthing
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Kalina Stoycheva
I love our new gate! The quality is very good. The customer service was very efficient and friendly. I've already recommended this company to all my friends!
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Debbie Bligh
Great company, pleasure to deal with and would recommend. First class service and quality workmanship
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Raj Salhan
Just received delivery of our new gate, the design and quality is totally amazing, right down to the exact detail requested. Would definitely recommend if you're looking for bespoke designed gate or fence. More...
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Raza Syed
Just had my double gate fitted and we are delighted. Great service from start to finish and the gate was fitted very quickly and professionally. There was also no mess left and I would recommend this company to anyone. More...
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Jackie Mountain
After the strong winds our company's gates had come down. These guys were fast and efficient. Great service. Thank You
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E Brandon
I needed a new garden gate as mine had seen far better days. At a local charity event, I won a £100 gift voucher that had been donated by Gates and Fences UK. I had planned to purchase a gate from the local timber merchants but thought I may as well use the voucher instead. The gate would have been quite expensive if it hadn't have been for the voucher but you really do get what you pay for. Its absolutely beautiful, a wooden piece of art. I'm so proud of my new gate! I will happily recommend to others. More...
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Lisa Smith
Great customer service and excellent product. We had our beautiful gates delivered but somehow, the delivery courier had managed to loose the bolt to lock the gates. Called gates and fences straight away to inform them and had a new one the very next day. No messing around, quick and easy solution. The gates are perfect. The detail and craftmenship is second to none. We are so pleased we purchased from them. Many thanks to the team. More...
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Michael Young
Always anxious of buying online. I prefer to touch and feel something prior to ordering - especially when spending so much money. I only choose to trust Gates and Fence because of being trading standards approved. The gate turned up and I really didn't need to worry. Expertly made, delivered on time so one happy customer. More...
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Geoff S
Fantastic gates but let down by courier. Really can't fault the gate itself. Its well made and exactly the size I ordered. Unfortunately it was the delivery company they choose to use that was the issue. I took the morning off so that I could be there to collect the gate rather than leaving it in safe place. The gate didn't turn up till 6pm! Awful excuse by the courier as to why they were late. In this day and age with tracking systems etc, you would think they could get this right. Anyway, I would use the company again but request a different courier! More...
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Richard Young
Excellent service and help.The gates arrived on time and the quality and workmanship is first class.No hesitation in recommending Gates and Fences UK to prospective purchasers.
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Ian Brearley
Gate excellent quality and arrived ahead of delivery date -which did cause a bit of an issue due to shortness of notice & conflicting advice about having to be present to accept it. Delivery company, Tuffnells wanting signature whilst Gates & Fences stating one wasn't needed. Cue urgent telephone call to G & F seeking confirmation about whom was to believed. It appears that Tuffnells are still to implement a new tracking system which would allow them to specify a delivery time slot. Did have contact G & F again about missing 'plug' but one came in following days post. One slight niggle -pet hate of mine- was the packing material used to protect the gate. As you can imagine there was quite a lot and whilst the plastic wrapping will be used for various alternatives etc the foam mouldings cannot and will have to be binned. I've suggested a biodegradable version could be used instead as it would certainly improve the company's 'green' credentials. Overall good product hence the four stars just needs to tweaks to its service in order to give it that extra star. More...
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Mark Brown
Fabulous gates Arrived on time and exactly as ordered. Our builder who fitted was very impressed with both the gates and fittings. He intends to recommend to other customers! Thank you for the excellent product and service! More...
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Tony Shephard
Having spent the day in my garden I realised my side gates didn't match and were looking a bit rubbish, looked on the internet found Gates & Fences, placed an order, they arrived a week late but wow didn't expect the high standard of wrapping, unwrapped and wow again the wooden gates were built to a heavier and more substantial standard than I expected, excellent product, if I ever need another gate I will be back.
Thanks Tony
West Sussex
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Mick MacMasters
I have just received my Falmouth side gate and am very impressed.It looks great and the quality is as good as i had hoped it would be. Customer service was very good and the gate was packaged to a very high standard,no chance of damage in transit.i'm very happy with my purchase and would recommend Gates and Fences. More...
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Mervyn Rutter
Very satisfied with my driveway gates. Excellent communication and help from Claire and Lisa throughout - thank you. Will recommend this company to friends and family.
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Tom Dorich
Excellent quality gates - just no comparison to anything else I've looked at. Solid as a rock, great build quality, materials. I heard there were some delays with production last year, but mine came without a hitch and I am Very pleased with my gate. More...
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