Kingswinford, West Midlands
The FonesTech repair mobile phone repair centre covers the Dudley,Kingswinford and surrounding areas, & for over 5 years has provided fast, affordable and high quality mobile phone repair services such as; Apple iPhone repairs, Samsung repairs, HTC repairs & Blackberry repairs as well as mobile broadband support.
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113 customer reviews
Abbie
Took my ipad here with a cracked screen, no damage to display, 3 hours later we went to pick it up and was told the screen had been put on wrong as screen was reacting on its own, had to wait another 2 hours for another screen to be put on, picked it up and found indents all over screen.
Called and took ipad back again, was asked multiple times if we had dropped the ipad, which we had not, despite only being 20 mins after we collected from the shop.
We then had to take the ipad back up and leave it with them again, they called and said this happens when the ipad has been dropped.
We pointed out when they first replaced the screen indents were not there, they only appeared after the screen was replaced a second time. It looks like someone has pressed too hard all around screen.
When we went to pick the ipad up, the screen was off again, we don't know why?
We argued that we did not cause this damage, they finally agreed to replace the reflectors free for us and that should fix it.
We collected the ipad today, problem still there, with new air bubbles under the screen, so now if anything the problem is worse. The ipad itself is covered in glue. No refund has been given.
Each time we went in the store, we had to explain what we were in there for and the person behind the desk kept acting clueless.
The service has been that terrible we have given up and will take it somewhere else.
Please do not use this store, I do not recommend at all. If you have a problem they make out it is entirely your own fault. If I could give 0 stars I would be.
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Len Watton
Great service
Reviewed on Google Maps
daz H
used them today for a new iPhone screen and a S9+ back replacement, very good service as always, used them a few times now, they are nice chaps, very knowledgeable and the jobs are always done on time, many thanks.
Reviewed on Google Maps
Yasmin A
Whenever I need a screen protector or case I go here. The guys apply the screen protectors so well, taking their time and ensuring everything is ad it should be. Very pleased.
Reviewed on Google Maps
DAVIES JONES
I highly recommend this repair Shop.Fast and friendly service at a great price.My Dell laptop stopped working and I took it in to FonesTech. They fixed it within 4 hours.
Reviewed on Google Maps
David Lane
Superb service... We all know we cannot live or function without our phones business or pleasure it's fact... Cracked screen repaired and back to me same day swift professional and local service 100% recommended.
Reviewed on Google Maps
arjan virdi
Friendly staff, fast phone repair, and 90 day warranty. Would recommend.
Reviewed on Google Maps
Caroline painter
Fabulous service as always
Reviewed on Google Maps
LILY O’KELLY
Very fast & reliable service at affordable rates. My ph had water damaged and I went many repair shop but no one able to fix it then I visit Fonestech and they fixed it. Thanks Guys.
Reviewed on Google Maps
JESSICA WALSH
My iPhone had a faulty charging port. Took them less than 15 min to repair. Cheaper than the other phone repair place at West Bromwich and also all staffs are very professional. Thanks for the service.
Reviewed on Google Maps
Maureen Lunn
Took my phone in for repair, great price and friendly staff
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AVA MURPHY
I got a great deal on mobile charging problem! This was my second time I visited here. They fixed within 20 min. Wait in a comfy seats while they work. I would definitely recommend them for any type of phone repairing. More...
Reviewed on Google Maps
Fergus Slattery
Took 2 phones in to get repairs, they kept one in as it needed a bit of extra tlc. The guys are really knowledgeable and won't just take your money if there's a risk of damage to your phone. Would highly recommend.
Reviewed on Google Maps
Brad
I visited the store with an iPhone X, couldn’t get the touch screen to work. I needed info off the phone which I thought I would loose but they managed to get into the phone and download the items onto my computer. They then worked their magic and got the phone working. I dreaded asking how much it was going to cost as they’d had the phone overnight and messed around in the shop with it transferring the info for about an hour but it only cost £20. How happy was I? I can’t fault the service, they went above and beyond to help. Very experienced helpful polite staff which I highly recommend. Will definitely use again if needed. Thanks More...
Reviewed on Google Maps
Oliver Mason
Good Service Centre. Typically they take around 1 business days to repair hardware parts. Decent support staffs. Kudos!!
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Harbeer Singh
Great shop. Very knowledgable staff. Professional service.
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Paul Wheeler
A great service and a fair price I highly recommend this business,
Reviewed on Google Maps
David Williams
Good local repair centre for phones, tablets and computers
Reviewed on Google Maps
Jasmine Hutton
Always great customer service and have a lot of patience to help clueless people like me !
Reviewed on Facebook
Leanne Wilkinson
Took iPhone 7 into Fonestech, I didn’t think was Repairable, the screen totally smashed, they said it could be repaired in an hour. I couldn’t be happier, staff really professional, and knowledgeable , and a very reasonable price.Would defiantly recommend, thankyou for a great service. More...
Reviewed on Google Maps
Jacobs Thinks
They are very helpful! And great people very nice and friendly great customer service ..They recommended the best options for my I phone last night right before they closed. Although it was not the most costly, it was the best for me. I have always had good experiences with them. The price was half of the costs of my carrier. .. Thanks @FonesTech More...
Reviewed on Google Maps
Tom Russell
Perfect service and gone above and beyond with customer service. Good quality parts and good advice. Thanks in particular to Avee.
Reviewed on Google Maps
Booker Dane
FonesTech WestBromwich and team are great! Ordered a part just for my needs, and completed what would normally be a 3 hr repair all during the time it took me to have lunch. Thank you all so much!! .. definitely Recommended All!!! More...
Reviewed on Google Maps
Stephanie Mills Ashmore
Another repair for my daughters mobile today , great service and a happy daughter . Highly recommend
Reviewed on Facebook
Anthony Latham
I 100% Recomend this shop the service is unbeatable the lads that work at the shop are up on there game . The service I've had has been fantastic not just today my father in law smashed his screen on a very new phone and they were able to save it keep up the great work
Reviewed on Google Maps
Baljinder Bains
Brilliant Shop, sorted my phone in 3 hours and gave me a warranty. Cant go wrong!
Reviewed on Google Maps
Johan Lima
This is the first time i went on seeing reviews.. and the staff addressed me good and the thec guy gave me all the info after fixing my phone in an Hour with warranty and stuff. . If anything happens to your iphone ... I honestly 200% suggest to go with fonestech.com. More...
Reviewed on Google Maps
Hugo Lissimore
The shop is brilliant, I broke my screen before a long time ago they fixed it up. now ive just had my phone unlocked by them. with in a day! wonderful place. i highly recommend them. i trust the staff too! Cheers lads! More...
Reviewed on Facebook
Eders Edwards
FONESTECH West Bromwich.
26th jan 2019
Had iPhone 7 Plus screen and lock button done in 3 hrs great prices and really nice staff 10/10 5 stars
Reviewed on Google Maps
love pets
Service is really excellent and glorious I definitely recommend Fonestech for everyone. Thanks
Reviewed on Google Maps
Perry Dolan
My iPhone was not charging, called Fonestech.. they picked my phone on the same day.. the next day they said the problem with the phone and the estimated amount for repairing..
Reviewed on Google Maps
Axelle Cnudde
Personnel tres agreable, pas d'arnaques !
Reviewed on Google Maps
Arran Townsend
Had an s7 edge battery replacement, friendly service and a great price. Anybody wanting a repair doing should go here, these are your guys. Don't trust anywhere else with lower reviews than this place. More...
Reviewed on Google Maps
Bob Ricky
I cracked my iphone 6s screen & Fonestech helped me out. He fixed my screen in less than 30 mins! He's fast and really good! I recommend y'all to come here.Thank You Fonestech More...
Reviewed on Google Maps
Jerry Crabbe
Awesome service Fonestech, i got my iPhone 7 plus LCD, i got same as original with very reasonable price, the quality of service is very guy and staff are very friendly...Highly recommended
Reviewed on Google Maps
Paul Simmons
Excellent speedy service,can't fault them thanks
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Ian Plant
Very helpful people, good work done
Reviewed on Google Maps
Midre Browne
actually, I got my iPhone 6 broken glass and I was in hurry on that day to catch my flight as they promised to repair it within half an hour. ... amazing guys thanks for your Fonestech service. More...
Reviewed on Google Maps
Andy Cooke
Fantastic service and comms from these guys. Really happy with the repair on our iPad mini.
Reviewed on Facebook
Life Skills Development
Red wine Liquid damage on my Macbook Pro - Repaired by these guys, they were clear about the risks, punctual and efficient at turning the repair around, great comms - said they would call on Friday and they did and even did some additional cleaning work that I didn't even pay for. Above all they were professional and friendly throughout - I would recommend these guys without hesitation. Thanks Lads!!! A+ More...
Reviewed on Google Maps
Andrew Martin
Phone was cracked, broken and some of my keys were not working. I came in and phone was fixed in under 20 mins. Staff very friendly and job well done. Thanks Fonestech.
Reviewed on Google Maps
Liam Sheridan
I have had several devices fixed here, great customer service and great prices! Highly recommended!
Reviewed on Google Maps
Annette Leach
Brilliant service. I can highly recommend them. They really know their stuff, and work comes with 3 months guarantee. Excellent.
Reviewed on Google Maps
Jennifer Grosvenor
Really decent, helpful bloke. Seemed totally trustworthy. Fixed my phone's rear glass in an hour and for very little money. I will recommend him to everyone I know who needs their phone repairing. Thanks very much. More...
Reviewed on Facebook
Ashley Cole
My phone was in really bad conditionFonestech just fixed it in 40 minutes.Thank youBest place to come and very reasonable price.
Reviewed on Google Maps
Zhen-Ao Bio-Tech
Great service. They looked into my matter closely n attended in a very professional manner. Also, my repaired screen had an issue which on request they replaced without hesitation.Thank you Fonestech
Reviewed on Google Maps
Bill Hamid
My iPhone screen was broken. I went to their store after reading reviews here. Indeed, they had a fast service. It just took over an hour. Also, the price was reasonable. Much much less than official store of Apple. Now, I have been using this phone with the new screen for about two months. There is no problem whatsoever. Thank you very much Fonestech. More...
Reviewed on Google Maps
Lea Atkins
Phone repaired with a new battery replacement over 3 months ago now, still going strong no damage to phone at all being a sealed unit. Would recommend these guys to anyone very professional and I have got another year of use out of a phone where the battery was letting it down.Love my Nexus 6P still kicks buttCheers Guys More...
Reviewed on Google Maps
Sophie J Peacock
Fantastic quick and easy service. Very friendly and helpful and more than willing to help. Very competitive prices compared to that of merry hill phone stores and repaired my phone screen and battery within half an hour ! 10/10 would recommend.
Reviewed on Facebook
Sean Hope
Excellent quick & quality service for my iPhone 7 Plus new screen ,,,very ressonable price also ,,, thank you
Reviewed on Google Maps