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E

Electrical Experience

Bury

(40)
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Reviews (40)

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5/5

40 customer reviews

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7 January 2020

I've recently bought a Mitchell and Brown tv and I'm super happy with the quality of the picture. The deliver was prompt and customer service were more than happy to answer my questions. I will defiantly be buying from Electrical Experience again. More...

Reviewed on TrustPilot

26 September 2019

Fab-u-las!Ordered a TV online, website clear and easy to follow.Within an hour of ordering received a call to say the item I had ordered was a discontinued model ( Not their fault as I had gone through a 3rd party site)Anyway, the guy from the EE store offered me an upgraded model at no extra charge as a goodwill gesture? well, that doesn't happen these days, does it?Thought I had been transported back to the 1970`s.But no, true to their word a brand new TV ( better than the one I had ordered winged its way to me within 48 hours! and to top it all the delivery was free!!!Hey, Guys, whatever they are teaching you up there it's working!Fantastic service, first-rate communication and delivery, a credit to the retail trade, well done. More...

Reviewed on TrustPilot

5 August 2019

Purchased a 43" Panasonic TV last week from Electrical Experiencevia Amazon. When it was delivered we noticed a problem with the screen. I contacted Elec Experience the following day and they arranged a replacement for us. It was delivered by 9am the following day and the faulty one taken away.' Martin' who I dealt with was exceptional with the service he provided and we will defiantly be buying from Electrical Experience again. More...

Reviewed on TrustPilot

30 July 2019

Many consumer products have unexpected issues these days.This retailer takes them in his stride.Don't hesitate if you doubt a product but like it. ..This is patient retailer who cares about his customers and resolves difficulties faster than any I've ever purchased from.Five Star Service. More...

Reviewed on Google Maps

26 April 2019

Excellent, friendly service in store, very knowledgable on all their products. Prices are also good, would recommend to anybody!

Reviewed on Google Maps

26 April 2019

Excellent service. .Good salesman, who actually know their job and explained everything to me... wouldn’t hesitate to go back there again. If I needed anything else!

Reviewed on Google Maps

16 August 2018

I was after a specific LG TV and Electrical Experience had them for sale at a very reasonable price on Amazon. I was able to call Electric Experience direct to arrange a delivery date and they answered all my queries about the TV which made ordering and choosing the right company easy. The whole process from ordering to receiving the TV was excellent. I would definitely recommend this company. ***** More...

Reviewed on TrustPilot

26 May 2017

Great service happy with my Lg tv.

Reviewed on Google Maps

2 February 2017

I must say, after reading some of the reviews listed here I was somewhat sceptical about ordering a TV from these guys. But I took a chance and I must say I had an amazing experience and would highly recommend this company to anyone. They arranged to get the TV delivered the next day. Thanks very much Alan and Colin. You guys were really helpful! More...

Reviewed on TrustPilot

8 December 2016

The staff are friendly that I've spoken to and they provided the goods as requested, only slight negative was that the delivery company misrouted my goods, so didn't get them when I should have, got them a day later. Can't knock the service I received, guys were impecable, easy to talk to and resolved any concerns I had. Full marks, just a shame the delivery mishap occurred. More...

Reviewed on TrustPilot

20 June 2016

I read some negative comments about this company but decided to purchase a white Samsung 55 inch tv from them as I was finding it difficult to source elsewhere. The company were a pleasure to deal with - from initial contact with Colin, followed by a courtesy call to arrange warranty and delivery date - to delivery bang on time. I have had an excellent service from start to finish and would recommend Electrical Experience to anyone. More...

Reviewed on TrustPilot

26 April 2016

I called the company to place my order and from the very start to the point the engineer left, after installing my new TV I could not find fault. Super guys and Colin couldn't be more helpful. We were house moving too and he made sure we had the TV the day after our move at a specific time. Engineer called to say he was on his way, and they were the cheapest I could find. Thanks guys !! More...

Reviewed on TrustPilot

12 November 2015

First time I have dealt with EE and some of the reviews are off-putting. I bit the bullet and ordered a new TV, as they are fairly local I called in first to have a chat. They were very helpful and I really wanted to shop local rather than with a national company. So I ordered the TV at 4.30pm one day, within an hour I received a confirmation email with my receipt, and advising that 5yr warranty had been registered. Also TV would be installed the following day. TV was delivered and installed and the principal workings were gone through with me. It took a little over an hour and we were up and running.The following day I received all the guarantee papers through the post. We are really happy with the company and the Samsung TV, and would definitely buy from here again. More...

Reviewed on TrustPilot

7 July 2015

I placed my order for a new television online and was delighted to find it delivered within 2 days! The price was amazing too. An all round good experience.

Reviewed on TrustPilot

19 May 2015

I have to admit I was a little unsure in ordereing from EE as it wasn't a company I had heard of before, however the TV I was interested in was some £240 cheaper then the main retailers (Curry's Amazon etc) so took a leap of faith. I needn't have worried.TV was ordered online Sunday afternoon, I received an email notification immidiately and cold see the order 'pending' when looged onto the EE website. Tuesday morning I received a call to arrange delivery and agreed Thursday. Wednesday I received a dispatch email from the warehouse. TV arrived Thursday afternoon palliated and in perfect condition.My only niggles and suggestions to improve the service would be>A call Monday would have been nice, or an update to the 'pending' status onlineNo tracking information was provided for palletline, this would have been useful in providing some indication of when the TV might arrive on the Thursday and help me plan my day better.I've had the TV for a week now, and my order status still shows as 'pending' on their website.I wouldn't hesitate in ordering from these guys again, but would be nice if they could address the above and polish the online ordering experience. More...

Reviewed on TrustPilot

13 November 2014

I had reservations after reading other reviews, but after I discovered other similarly priced websites actually did not offer the FREE delivery they advertised (to Northern Scotland) I decided to give Electrical Experience a try. They do indeed give 100% free delivery anywhere: saved me £30. The price of the TV was £3 cheaper than anywhere else. The delivery took 3 days! (Via Tuffnills) I did need to speak with them on the day of delivery, to confirm delivery address, and with a small issue, but it was dealt with swiftly and completely. I can tell you truly that this company meet and exceeded my expectations, and with a few more months of reviews I'm sure they will be well on their way to 5 star status (provided they keep it up!) More...

Reviewed on TrustPilot

15 July 2014

Answered all my questions quickly, saved over £100, items arrived well packed and exactly as described and on time! Thanks Electrical Experience, I will definitely use you again!

Reviewed on TrustPilot

12 July 2014

After some initial reservations about using this company due to negative comments I felt the price savings where worth the chance. Needn't have worried it was a seamless purchase. Ordered, paid, confirmed and delivered when stated. Also saved £70 on high street retailer. Chay GreeboPerth More...

Reviewed on TrustPilot

11 July 2014

I had never purchased anything from Electrical Experience before but thought as they are local to me I would give them a try. I am glad I did as I am more than happy with my new 42" TV. I couldn't fault their service either, I'm not technically minded and they was able to help me out with all my questions. I would definitely recommend these guys to other people and will be using again in the future. More...

Reviewed on TrustPilot

11 July 2014

I ordered a large screen television from electrical experience. I would recommend them to any friend or family member. Very prompt, Very professional. I would buy from them again. Their knowledge was outstanding More...

Reviewed on TrustPilot

11 July 2014

I was looking around for quite a while for a new 55" Samsung curved TV, After looking at all the other high street shops I decided which model I wanted. I had a look around online for the best deals and I came across Electrical Experience which seem to have the best deal. From the moment I called them to taking delivery of my new TV the service was outstanding. They even explained more features on the TV that I didn't know it had the other shops didn't seem bothered to even talk to me. The delivery was prompt and the delivery guys were very helpful as we live in a flat and they made every effort to help me. I would highly recommend this company and I will be using them again and telling my friends and family. Well done Electrical Experience!!! or should I say the best customer focused experience! More...

Reviewed on TrustPilot

11 July 2014

purchased the new Samsung curved TV - UE65HU8500. Incredible features and picture.The salesperson at Electrical Experience, was knowledgeable, not pushy. They delivered and installed the TV for me.I would purchase from Electrical Experience again and recommend them to anybody. More...

Reviewed on TrustPilot

11 July 2014

They helped me make my decision on a ultra HD 40 inch Samsung looks brilliant in the living room and also the picture is great as well. I'm Glad i purchased the set as it was at a great deal and its the latest technology which would normally cost a fortune however it didn't. For what i payed for the set and the great customer hospitality i was shown. i will be returning in the future. More...

Reviewed on TrustPilot

11 July 2014

I bought a washing machine, which arrived the next day.

Reviewed on TrustPilot

26 March 2014

I would happily recommend Electric Experience. I bought a Panasonic TV through them. The model I was interested in was showing as out of stock so I spoke to a representitive and he was both informative and helpful. He advised their ordering process and when they would have more stock for allocation to customers, put one aside for me and kept me up to date with its arrival in to their store. TV arrived when he said it would and he discussed with me when I would like it delivered to fit my schedule. TV arrived, as promised, when promised. Couldn't fault them from start to finish. More...

Reviewed on TrustPilot

14 May 2013

Used online chat to ask about a ps51e8000, they said they had stock and could delver next day.Not long after rdering they called me, got a call next day from delivery company, got delivery shortly after, i live in a top floor flat, delivery is only to ground floor, i sweetened drivers palm and he helped carry it up, nce guy and was more than happy to buy hs breaky for helpng me as its a slog up these stairs. Happy with Electrical Experience and happy with Tufnells for givng me next day delvery and a helping hand for doing out of job description by heling me up stairs for a small fee of £5 which i offered 1st ;) More...

Reviewed on TrustPilot

9 April 2013

It was the first time I bought from this company, and having never heard from them I was a little uneasy, but, the delivery was very quick and they kept me informed at all times. Combined with the very competitive price means I was completely happy and would recommend this company. More...

Reviewed on TrustPilot

9 April 2013

From first contact on the web chat the purchase was quick and easy and excellent price thrown in too. Order placed on the Thursday call to arrange delivery within an hour of placing it online with the machine being delivered on the Monday faster than a letter sent in the post! The delivery company were great, with conformation of the delivery , then a text to confirm the delivery on the sunday with a delivery slot of only a couple of hours, so waiting in all day. Driver called 20 minuets before the delivery. Two guys carried the machine to the kitchen, unpacked it and took all the packaging away with them! Great service from start to finish and at a great price! More...

Reviewed on TrustPilot

8 April 2013

Had a very good level of service & quality of goods delivered.

Reviewed on TrustPilot

8 April 2013

Shopped around and your company offered best price and warranty, could not be beaten. Delivery was quick also. TV has the most fantastic picture I have ever seen.

Reviewed on TrustPilot

8 April 2013

The item I purchased was exactly as ordered and communication with the company was superb. really great value too.

Reviewed on TrustPilot

8 April 2013

The TV purchase was of extremely good value and delivery was speedy too

Reviewed on TrustPilot

8 April 2013

Best UK price, prompt response - do what they say on tin. Prompt efficienct delivery. Would not hesistate to recomend. Outstanding

Reviewed on TrustPilot

8 April 2013

Ordered a new Bosch tumble dryer when 4 year old AEG one packed up (for the second time - Avoid AEG!!). There was an initial hiccup with the payment process (Sagepay website crashed and I didn't know if payment had gone through). Anyway, sorted it out easily enough on the phone the following day.They delivered on a Saturday even though I hadn't paid the extra for this, and took old machine away. Delivery men were extremely helpful and courteous.All round, a smooth process. Recommended!! More...

Reviewed on TrustPilot

8 April 2013

Very prompt service, phoned to arrange a convenient delivery day. Excellent price.

Reviewed on TrustPilot

8 April 2013

Exceptional service and prices, will buy from again, thank you a*******

Reviewed on TrustPilot

6 March 2013

Rang up on Saturday the 3rd of March and ordered a new TV via Collin who was very friendly and professional. We scheduled a Wednesday 6th March Delivery and paid £5 extra to guarantee a morning slot delivery. The TV arrived around 1:15pm on the Wednesday which although I wouldn't call a morning slot, I would still consider that to be impressive service for delivering / transporting an item between Bury (in the North) and London (in the South)Admittedly, we have not yet set up and / or tested the TV but as long as everything works fine and the TV doesn't break within the next few years or so, then yes all is well and I would indeed recommend this company based on their competitive prices and professionalism. More...

Reviewed on TrustPilot

8 January 2013

Decided to order from this company as their selection of TV's were the right and competitive price along with their guarantee options. Spoke to a very helpful online person to check that my chosen TV was in stock. It was not but they offered me the upgraded model for £30 extra when it was listed at £80 extra. I took the deal and after one of their customer service people ringing me up to confirm the order in quick time and sort out the payment with them via paypal the TV was quickly shipped out and delivered to me the next morning and it is beautiful! Excellent staff and service as far as I am concerned right now. More...

Reviewed on TrustPilot

18 July 2012

Hi all I bought 55" LG 670T from this company.Not only they maintain price 200£ lower than many high street shopsthey deliver the product properly, on time. I really worried about product delivery before I placed the order.I phoned them to enquire the product in stock, the guy (Colin) is really helpful and took order over the phone. TV arrived exactly on the date he said. Iam really satisfied. Buy from this company....Please do call before place order to know whether they have got stock in the warehouse.- Ven More...

Reviewed on TrustPilot

8 January 2012

I bought a 40" Samsung D6100 for £499 (£50-100 pounds less than anyone else online)on Wednesday and paid £20 for Saturday delivery. They actually delivered on Friday morning and left it at the next door neighbours which was fine by me. I'm just trying out the tv and am dead impressed so far. More...

Reviewed on TrustPilot

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