With over 20 years experience supporting a wide range of businesses from Banking, Lawyers, Schools and the NHS as well as home users.
We offer a full range of support from Hardware repair to Software support, virus removal, data recovery.
We also offer tablet repair and smartphone repair.
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37 customer reviews
Selina Middleton
Computer Repair
Jamie was efficient, professional, polite, quick, tidy and gave a reasonable price for a job no other computer engineer would take on. I would highly recommend him. He both collected and delivered back my computer, to two different addresses to suit me. More...
David Merrony
Computer Repair
Great service from Jamie, he went out of his way to do the repair quicky and return the laptop to me on a Sunday. Highly recommended.
Peter Curran
Computer Repair
Clean up computer after on line banking fraud.
The Geese Project
Jamie went above and beyond to sort our laptop out very professional if I could give more than 5 stars I would. On behalf of all at The Geese Project a heart felt thank you
Rowena Johnson
Computer Repair
Quick, easy & professional service from start to finish. Will definitely use ECS again & would not hesitate to recommend
Tracey Walsh
Computer Repair
Jaimie responded very quickly, he showed me how to get the information out of my laptop that he needed for him to order parts, and cave me a very reasonable quote, although the repair time turnaround was delayed due to the wrong part being sent originally, he kept me up to date through the process, and was very friendly and patient with me, as tech isn’t my area at all ;
-) I would definitely consider Jaimie my go to man in future for any further issues or repairs, thank you Jaimie
:-)
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ROGER
Computer Repair
Jamie quickly sorted my many problems on my desk top. He was professional, courteous, and PATIENT as I am a silver surfer.
His fee was very fair compared to most companies who charge an arm and a leg. Highly recommended.
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ROGER
Computer Repair
Jamie of ECS sorted my problems with my computer, some caused by other computer repairers, and my ignorance of using using computers. I was in a real mess. Jamie quickly sorted the problems out. His was PATIENT and efficient, and charged a very fair rate to fix the problems. I cannot recommend him enough. More...
Barry Dower
Computer Repair
He not come yet he will on Wednesday
Adrian
Computer Repair
Jamie was pleasant, punctual and resoved the issue with no problems. An excellent service all round.
Michaela
Computer Repair
Although i ended up not needing the work completed I can attest to the understanding and kind nature of the employee I contacted.
They responded promptly which greatly eased the panicked state I was in and calmly asked me some questions before performing an initial assessment of the issue.
I was also pleasantly surprised by the speed at which my request was responded too despite the late hour at which I contacted ECS.
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Paul Arthur
Computer Repair
Great bloke I will use again great job
Simon
Computer Repair
Have already supplied was definitely a positive one. Would recommend this guy sny day of the week.
Simon
Computer Repair
Felt in good hands and not feeling like I'm being ripped off. Wasn't pushy to get a sale and gave very good advice. Would definitely recommend this guy to do your repairs.
Paul Arthur
Computer Repair
Very good and very quick thankyou
Christian
Computer Repair
Jamie’s great. He knows his stuff and is very helpful. Highly recommend.
s morris
Computer Repair
5 star service went out his way to pick up my pc and drop it back to me very reasonable pricing very helpful and friendly service would strongly recommend
Mike Sisto
Computer Repair
I had the pleasure to be helped by Jamie: he is absolutely professional, trustworthy, clear, precise. More importantly, I am confident he is a genuine person that works for finding the best option available to you, to the point that he can advice to use solutions from other providers if they are best suited for your case. Highly recommended.
TIM MCGOWAN
Computer Repair
PROMPT SERVICE, POLITE, AND VERY PROFESSIONAL SERVICE WOULD HIGHLY RECOMMEND TO ANYONE
Tania Edwards
Computer Repair
Absolutely great, felt I was in good hands. The gentleman I dealt with Jamie O'brien was very patient and explained things well so that I could understand what was going on and what he could do to resolve my problems. No money was asked for until after my laptop was returned and I had a couple of days to play with it and check it out. Then I received an invoice and asked to pay within 7 days. Would definitely use again. More...
Peter Owen
Computer Repair
Jamie knows his stuff. Very helpful, good value for money. I'd recommend him to anyone.
MR KEVIN MCCOY
Computer Repair
Great service. Laptop working well.
Amy
Computer Repair
Fantastic and super quick! Would very much recommend him to anybody and would definitely use again! Thank you again!
Paul Vickery
Computer Repair
I cannot fault the support and service from Jamie. He was quick to respond and kept me updated as to progress while waiting for parts. A pleasure to deal with.
Stephen Gilham
Computer Repair
Quick and professional response with a reasonable repair cost and option. I did not have my laptop repaired in the end as I purchased a new laptop instead as my old one was over 6 years old and had other underlying problems.
Suzanne
Computer Repair
Very quick and reliable and sorted my laptop out very reasonably
Natalie Richards
Computer Repair
I had read previous reviews before contacting Jamie and found them all to be true - he was extremely professional, but it was our initial telephone conversation that persuaded me to give him the job (replacing a cracked laptop screen). I would have no hesitation in using his services again. More...
Elena Gospodinova Dobreva
Computer Repair
I would recommended. Very good services.
Yvonne
Computer Repair
Very prompt response and a great service. I would definitely recommend. Great professionalism.
Bryan stanger
Computer Repair
I found Jamie a polite and honest person.
His knowledge of IT seemed excellent.
Explained everything he did beforehand.
Very reasonable prices
Would definitely use ECS again if needed.
Bryan S
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Paul R
Computer Repair
James was very professional and efficient - he even picked up and returned my laptop. An excellent service all round - highly recommended.
Trish Crew
Computer Repair
Very responsive, a warm conversation and the job was done same day including pick up and drop off. Price was competitive. Very positive experience . I can recommend the quality of the work and the service provided. More...
Maxine Hint
Computer Repair
The service was very good , prompt and kept me informed of progress at all times
Steve
Computer Repair
Very professional, no result no fee policy.
Would recommend any time.
Honest and personal communication.
Glen
Computer Repair
I was very impressed with ECS Online and James who came out to explore if he was able to take the broken jack out of the laptop's audio slot.
He explained in plain English (opposed to computer googlytalk) exactly what all my options (and chances) were in having the snapped off tip of jack removed ... then took on the challenge.
He also gave me an honest quote on each repair option that meant in essence I was able to assess prior, if the repair was going to be value for money.
Whilst my laptop was in his care for repair he kept me fully updated which I found helpful.
All the above points, (plus working around my work agenda), in servicing the customer I feel add up to a company that understands their clients needs and will go the extra mile to support their needs.
I will without reservation use ECS online for future jobs and sincerely recommend them for your computer needs.
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Seun
Computer Repair
Very kind and helpful and patient
Stephen Donaghy
Computer Repair
Found them very helpful - I never give five stars as nothing is perfect in this world
Reply from ECS Online LTD
Thank you for taking the time to leave this
What do you love most about your job?
I get paid to do my hobby I love IT as you are always learning and developing new skills
What inspired you to start your own business?
I have always worked in IT and always built and repaired my own PC's. I was always being asked by friends and family to resolve issues on there pc's, and I was always appalled how some Shops charge ridiculous amounts for simple jobs I thought I like to pass savings on to others so everyone can have access to IT
Why should our clients choose you?
I am very approachable, honest, fair priced, all my work comes with warranty.
Can you provide your services online or remotely? If so, please add details.
We can offer remote support via teamviewer. We can offer onsite at home or your business.
What changes have you made to keep your customers safe from Covid-19?
Items are cleaned before being returned to our customers.
Laptop/PC/Tablet Repair
Hardware repairs replacement keyboards, screens, parts
Software support
Remote and onsite support for software
Network install and repair
installation of Cat5/6 cable and repairs
Custom Build PC's
PC's built to customer specification.
Gaming, Video Editing, Music Creation
Cloud backup
Cloud back up for business and home users