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Dot Nine Solutions Ltd

Edwalton, Nottinghamshire, Nottinghamshire

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‘20 Certificate of Excellence, 2020

About

Our developers have been building eCommerce systems for the last 18 years so it's fair to say that we understand what it takes to produce a successful online store.

Our eCommerce solutions are scalable and feature rich, providing you with the tools you need to successfully merchandise your site, run marketing campaigns and engage with your customers.

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5/5

1 customer review

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26 May 2018

We have worked with Dot Nine for a number of years, and have always found them to be a highly experienced web design agency. We've been really pleased with the quality of service - would highly recommend. More...

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Q&As

A great website should, above all else, provide a very clear message about what the site stands for and what it does. Fantastic design is all well and good but if a customer is confused or uncertain about the purpose of the site they will bounce and find somewhere else to go. From a design perspective, less is sometimes more.

We like to work by the adage "Don't make me think" i.e. make it abundantly clear in all areas of the site what each feature does and how a user should interact with it. Include strong calls to action and interactivity in key areas to help achieve this.

Navigation should be clear and give the user no doubt about where they will be taken when clicking a link. It should also be easy for a user to "re-trace their steps" and navigate backwards from their position in the site without having to resort to the browsers back button.

The design of the site must be responsive in order to support all devices from mobiles through tablets and on to desktop machines. All information and functionality offered by the site must work consistently regardless of the device used to access it.

The site must load quickly and present the user with content within 2 seconds. The first impression made on a site visitor is usually the speed at which it loads and there will be no opportunity to make that a second time. Google also factor page load speed into their ranking algorithm so a faster site will contribute towards higher rankings.

Good quality imagery is essential to help instil trust in visitors to your site. This applies not just to promotional or product imagery but all on site images e.g. company logo, buttons, payment types, trusted icons etc. Attention must be paid to the physical size of images used as these can contribute to poor site performance but a high quality image doesn't have to be a large image.

If the site is ecommerce then it must be served over HTTPS at all times to ensure security and provide confidence to the customer that it's a safe place to shop. This is true for any site that captures user information, ecommerce or not.

What does your business do?
What is your primary goal for the new site?
Do you have an existing site?
Who are your competitors?
Which other websites do you like?
What features must your website include?
Do you have an established brand identity and guidelines?
Do you have access to relevant brand and product imagery?
Do you have a specific deadline to launch the site?

The best part about our job is sharing in the success of our clients.

Having worked in eCommerce for many years, it became apparent there were a lot of people jumping on the online retail platform bandwagon and offering a very poor service in the process. We also witnessed the increasing cost of enterprise level solutions and felt that we were able to offer a comparable service at a more competitive rate.

Dot Nine Solutions and the Dot Nine Commerce platform aims to do just that.

Building a good relationship with our clients is as important to us as the solutions we deliver.

We are an experienced, dedicated and highly capable team who, despite our many years of experience, remain as excited by what we do as we ever have been.

Our work ethic is second to none and our desire to produce high quality, flexible, feature rich systems lies at the heart of what we do.

Services

Our eCommerce solutions are scalable and feature rich, providing you with the tools you need to successfully merchandise your site, run marketing campaigns and engage with your customers.

One of the most important aspects of our system is its flexibility. Whatever your business requirements are, we can configure and adapt our platform to suit them, be it integrating with your existing ERP, CRM, WMS or POS system, communicating with direct despatch suppliers or simply customising your email templates.

Producing a site with fantastic features is all well and good but if it doesn't look appealing and present an intuitive user interface then all that hard work can be lost. At Dot Nine Solutions we have the expertise to marry form and function.

We can create complex online systems of any description from CMS driven websites to provide your company with a web presence to corporate intranets and self service customer portals.

Our focus is primarily on the Microsoft .Net stack although we regularly employ a variety of related technologies to provide advanced user interfaces, reporting and integration features.

Integration to existing systems is frequently at the heart of the business solutions we produce. The architecture of our Dot Nine Commerce platform lends itself perfectly to integrating with a variety of third party systems, be they for stock management, product management, order processing, reporting, CRM or multi-channel retail POS operations. Should there be a requirement for integration to your own legacy systems then we can also support this.