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Dog Spa

Hersden

(181)
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‘20 Certificate of Excellence, 2020

About

Dog Spa has recently relocated to Lakesview International Business Park from Dog Store in Canterbury City Centre. We outgrew the space due to popularity so have gone all out on a light-industrial unit! We have designed the space around a calm/happy environment for your dog so they can enjoy their grooms with us even more.

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1 hire on Bark
2 hour response time

Reviews (181)

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5/5

181 customer reviews

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1 March 2024

This is a clean, professional looking grooming parlour who's owner Janelle passed my suitability test by saying hi to Penny my dog first. Off to a good start! I could also have watched the groom through the window if I'd wanted to but I didn't want to distract them so I just sneaked a few peaks and Penny, who I thought would be being difficult, was being really good. She came out looking great. The only thing I would have liked was for her to smell lovely like she did after her last groomer was finished. Hers was like a doggy perfume and smelled like baby powder, Penny smelled clean after the dog spa and I have no complaints but a nice smell would have been the icing on the cake. 🎂🐕. I highly recommend this groomer. More...

Reviewed on Google Maps

19 January 2024

I love this place. My partner and I have a lovely nervous Lurcher who is a bit people and dog shy but Jenell and her team are always excellent with her. We visit for their nail clipping and teeth cleaning service - second to none! I'd come to this place even if it was 100 miles away! 5/5 always. More...

Reviewed on Google Maps

11 November 2023

Very happy with the quality of service at Dog Spa! Alice did a great job on our malamute - she was matted and came back looking brand new. Friendly, caring staff - a great place! More...

Reviewed on Google Maps

11 November 2023

Staff obviously love dogs. Sophie groomed my Chihuahua and I was very pleased with the results and Rosie was very calm on pick up. I think it would be advantageous to the spa to have someone answering the phone although someone did get back to me. A lot of people searching a new groomer might just give up and try elsewhere. I have recommended Sophie and the spa to friends. More...

Reviewed on Google Maps

25 August 2023

My Chihuahua looked lovely

Reviewed on Google Maps

1 August 2023

Cannot thankyou enough for such a beautiful cut for my was nervous shihtzu such amazing staff !! Simply pawfect totally recommended !!

Reviewed on Google Maps

1 July 2023

The location is a bit out of the way but the staff is really friendly and they do an excellent job. Took my dog there for a full groom and he looks great!

Reviewed on Google Maps

1 June 2023

Excellent stylist called Alice, great value for money

Reviewed on Google Maps

1 June 2023

Such a genuinely nice place. They understand dogs and have always been kind and gentle. Good grooming result without a traumatised doggo. Win win!

Reviewed on Google Maps

1 May 2023

Reviewed on Google Maps

1 March 2023

Washed and cared for my two doggy’s perfectly

Reviewed on Google Maps

1 February 2023

Nothing is too much for these lovely people. They are amazing with the dogs and so patient. Max loves going in to choose his new toy each time he gets his nails cut. They make it a good experience for all xxx More...

Reviewed on Google Maps

1 February 2023

brought my pup here and unfortanetly he left looking exactly the same and was charged £25...I had to bring him home and trim him myself! wont be coming back here Update as I cannot reply to your comment: you left a big strand of hair under his eye which we had to cut back as it looked terrible (unfortunately I didn't think to take a picture). It was quite evident he could have done with a slight trim around his face in general but all you did was his eyes. It was my wife who collected him but if it was me it would have been a different outcome! We were late arriving as we could not locate the store, that has nothing to do with the lack of service our pet received so don't try to use this as an excuse. More...

Reviewed on Google Maps

1 February 2023

Great service and help. Customer- focused shop.

Reviewed on Google Maps

1 December 2022

I first went in for some advice on food as our Labrador puppy wouldn’t eat her food and I was getting really worried, I was recommended the mckinnells dry food, Casha loves it and is so healthy! I highly recommend! 😊

Reviewed on Google Maps

1 November 2022

Reviewed on Google Maps

1 November 2022

The Dog Store is such a fantastic place! I am in there every Saturday to get some fantastic natural treats for my girl Bella! Tom has been so helpful and so friendly and has also been a great help in getting Bella sorted for a harness!! I cannot recommend this store enough! Xx More...

Reviewed on Google Maps

1 September 2022

Reviewed on Google Maps

1 September 2022

Great selection of treats, dog food and dog toys. Found them to be Friendly and very helpful and gave our golden retriever a well received fuss!

Reviewed on Google Maps

1 September 2022

Fabulous place - love it and so does my dog.

Reviewed on Google Maps

1 September 2022

Great store with good selection of dog treats

Reviewed on Google Maps

1 September 2022

Honestly, I hardly write reviews in general but these people at the dog store are just awesome people and they deserve everything. Best food, best groomers and most importantly the loveliest staff ❤ Nipsey and I are always grateful for you and thank you for the goodies today Janelle (I hope I spelled it correctly) 😅 More...

Reviewed on Google Maps

1 September 2022

Wonderful friendly atmosphere eity lots of good quality treats and things fot dogs:)

Reviewed on Google Maps

1 September 2022

The team at the Dog Store have been stripping my border terrier for the last 4 years. They are always friendly and professional. My dog arrives looking scruffy and leaves looking smart, and I would not hesitate to recommend them. Thank you! More...

Reviewed on Google Maps

1 September 2022

My wife took our long haired German Shepard to the Dog Store for a shower and brush. Both came home with big smiles on their faces. Will definitely book again.

Reviewed on Google Maps

1 September 2022

Very helpful staff and my dog liked it too

Reviewed on Google Maps

1 September 2022

Reviewed on Google Maps

1 September 2022

The best! Jenell and Tom are so friendly and helpful and we love coming here 💕 The groomers are brilliant too!

Reviewed on Google Maps

1 September 2022

Fantastic staff, friendly service. My puppy had his first groom, he looks so smart now and came out all fluffy

Reviewed on Google Maps

1 September 2022

Reviewed on Google Maps

1 September 2022

Love the dog store, we get our dog food from there and have done since she was a puppy. She gets groomed there every couple of months and always loves going in! Highly recommended.

Reviewed on Google Maps

7 July 2022

Fantastic customer service. Dealt with my enquiry quickly. Thankyou 😁

Reviewed on Facebook

8 January 2022

Super friendly, welcoming & helpful! Fitted our pup for a perfect fit harness & pup loved her time in the shop, being spoilt with cuddles.

Reviewed on Facebook

7 December 2021

All the team are super caring friendly and welcoming Always a good job done Five star service

Reviewed on Facebook

18 September 2021

Super friendly staff, lots of lovely doggy products- thank you for fitting Lulu for her new harness 🐶

Reviewed on Facebook

17 August 2021

If you want a 5 star service then the Dog Store is the place to go! Jenell, Alice and the team always make you feel so welcome and more importantly treat the dogs like they would their own. They all go over and above and will do their upmost to accommodate you and your dog! I adore this shop and will shout it from the rooftops! You are all amazing! More...

Reviewed on Facebook

10 October 2020

Fantastic place ! Lovely friendly owners who are very helpful and professional... Groomers are fantastic too . 100% recommended

Reviewed on Facebook

1 October 2020

Needed a collar to go with a harness for our puppy beagle, @frankie_of_guildford and we received such wonderful, helpful service. Helped us find the right size and gave us some advice for when she grows. Thank you for your patience and advice. Highly recommend More...

Reviewed on Facebook

25 September 2020

Second groom here for Mabel, they are so good with her and she’s come out both times looking and smelling beautiful, (just look at those little feet ? ???) I travel from Ashford and knowing she’s not stressed whilst being groomed is worth the journey and I get to browse the shops whilst I’m waiting - what’s not to love ???? ???????? More...

Reviewed on Facebook

19 September 2020

Have been there for a groom twice and both times have been really happy with the result! The staff are very friendly and genuinely love the dogs!

Reviewed on Facebook

19 September 2020

Buzz has a puppy groom today, he looks amazing and loved the experience ????

Reviewed on Facebook

2 July 2020

would like to say how happy myself and husband are with the service you all provided, lola looks fab I dont no what I was stressing about. Thank you ladys will be back xx

Reviewed on Facebook

30 June 2020

friendly service independently owned and reasonable prices

Reviewed on Facebook

25 June 2020

Always so fab with Buddy! Do a great job in detangling his ears and making his fur so clean and white again!

Reviewed on Facebook

12 June 2020

Teddy had his first adult groom at the Dog Store this week. He absolutely loved his time there. We left him bouncing around and very happy to be left without us. The staff were so friendly and took time to talk to us about what we wanted. A very happy pup and owner. We will be back! More...

Reviewed on Facebook

11 June 2020

Fantastic! Poppy looks beautiful, was happy when I collected her and will 100% be coming back again. Lovely staff, very friendly and know thier stuff. Thank you so much both me and poppy couldn't be happier with your service ????????❤️ More...

Reviewed on Facebook

5 June 2020

Love it! We just got back from our first groom at the Dog Store, the service was outstanding, they were friendly and helpful, not to mention talented. If you're looking for a quality and professional dog groomers you should really try this place. We will definatly be returning. More...

Reviewed on Facebook

15 December 2019

wonderful store, lovely products and the owner is so friendly and welcoming

Reviewed on Facebook

7 December 2019

My king charles loves coming here, she looks and smells great.

Reviewed on Google Maps

1 December 2019

As a cat owner, would not have found this wonderful shop without the recommendation from a "wildly enthusiastic" young man called Tom. Now we can get treats for our doggie friends, and we have a wonderful catnip penguin for our cat. Thanks Tom. More...

Reviewed on Facebook

Q&As

The dogs!!


Seriously though, the dogs. :-) And seeing people make good choices for their furry friends.

Services

A full groom including x2 baths, blow dry, haircut to your requirements, nail trim, spritz of cologne and a photo next to our backdrop at the end!

This includes a handstrip to your requirements, a bath & blowdry, nail trim, spritz of cologne and a photo next to our backdrop at the end!

Includes x2 baths, blow dry, de-shed or just a good brush, tidy up i.e. face trim, feet trim, feathers trimmed. A spritz of cologne and a photo next to our backdrop at the end!

Nail cutting from £5 for small, medium (£7) or large (£9) dogs. Nails are included in the price of a Full Works groom.