Ditta Drive (DD)

About

At Ditta Drive (DD) we are Professional, Compliant with the customer in mind to transport you to places Safe, Secure and on Time in our Executive, Performance Vehicles.

TERMS AND CODITIONS:

You will automatically receive a confirmation email for the journey(s) you have paid for. You are responsible for checking that the details received to us are correct

We advise passengers to plan to arrive at the airport 2 hours prior to flight departure to allow for possible unpredicted delays en route to or from the airport.

All passengers are advised to have adequate travel insurance prior to booking.
No responsibilities for costs are to be refunded to any passengers who do not wait for their driver and take alternative transportation.

We do not accept any responsibility in any way if the passenger’s/luggage requirements exceed the capacity of the vehicle booked. If you are unsure about the capacity of the vehicle booked please contact Me

We do not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions or any unforeseen circumstances.

Journey is down to the driver’s discretion on the day of travel, alternate routes may be requested but cannot be guaranteed. In some cases, where the mileage or duration significantly changes, alternate routes may incur additional charges, this is calculated on a case by case basis.

In some cases, where the mileage or duration significantly changes, alternate routes may incur additional charges, this is calculated on a case by case basis.

If your flight has any serious delays please inform us or the driver as soon as possible.


On Journeys collecting from an airport, I do not charge for the 1st hour’s waiting time after the plane has landed.
Waiting time charges will however start once the 1st hour has elapsed from when the aircraft has landed and will be charged, regardless of reason, at £20/hr pro rata.

Waiting time for all other journeys will be charged at £20/hr pro rata from the scheduled pick up time.


POLICY AND NOTICES:

PRICING - prices are calculated with the distance, time of travel and number of passengers traveling taken into consideration.

TOLLS -Any Tolls are not included in the instant online fares. The driver will ask you for the money or we can take this from your card if you prefer.

AMMENDMENTS - Any amendment must be made via an email, SMS or by telephone.

CANCELLATIONS - I will accept any cancellation as long as 72 hours notice is provided. - There will be a cancellation fee of £10 or 10% (whichever is higher) to cover the administration / transaction charge per journey.


Refunds will not be issued in the following circumstances:
– No refund is made if the passenger does not show up for pre-paid journeys.
– No refund is made for cancellation of a booking with less than 72 hours notice provided or afterwards.
– All other circumstances where a refund may be possible should be addressed directly with ME.

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