The Roaming Dog Groomer

If I could give no stars I would!!! Absolutely shocking experience from the off! I had a feeling as soon as he met myself with my Akita! Straight of the bat he starts mentioning my dog was malting when I had previously already mentioned this before booking! Then we went onto the van he takes out the hair dryer and completely frightens my dog before even washing just to show me how much hair would come off using his dryer! Even at this point when I left the van I had a feeling this was not going to go well and then some 35/40 mins later he appears at my front door with my dog saying "All done"! I was in a state of shock at this point and just paid £55 and he left. It was after this point when I actually got a good look at the awful groom he had done. Still wet (significantly), not brushed, still lots of malting hair visible everywhere! I called back to say how disappointed I was and he starts to tell me that he was never going to be completely dry and also that he will continue to malting all year round. I corrected him and stated this is not the first time I using a dog grooming service and that after 9 years I had never seen such as shockingly appalling job!! I managed to get half my money back after calling him and upon this being returned he stated that I was getting a "bargain" at the that price! Will never use again!! Waste of money!! More...

Reviewed on Google Maps

Thank you - great service, efficient and value for money - thankyou

Reviewed on Google Maps