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Cumbria Tech

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11 min response time

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‘19 Certificate of Excellence, 2019

About

Founded in the Summer of 2014 as Shaddon Phone Repair Cumbria Tech is Carlisle's premier Repair Centre. Founder Sean Wright identified that there was a gap in the market for a same day repair service needed within Cumbria that offered a repair service that offered value for money using quality parts.

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11 min response time

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Reviews (50)

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5/5

50 customer reviews

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2 November 2020

Fixed 3 apple products. They look brand new. Very good pricing and excellent customer experience. Very helpful and friendly would defo go back! ! Would highly recommend this company! More...

Reviewed on Facebook

21 August 2020

Brilliant service as usual I would never go anywhere else x

Reviewed on Facebook

21 August 2020

Extremely rude and unhelpful to my mother. Just unhelpful and unpleasant. My mam took her ipad to have a check to see what the issue was, she arrived a lil early and was told to come back after half an hour even though the shop is 3 levels up and my mam can barely walk and then my mam called to see what was wrong, his response it's the screen and it'll cost 450 before I even touch it in a rude manner. My mam phoned and begged me to collect it for her because she couldn't face going back. When I arrived he was outside the shop vaping and asked me if I had a face mask, I said ill go get it, it's just in the car, he shrugged his shoulders and wandered off. I got my mask and climbed the tower of stairs, I said I've come to collect my mams ipad and he pointed at the box, I said thanks, bye. He just didn't respond. As for the ipad I took it to another shop and they changed the charger port for £50 and it worked as good as new. So I don't recommend at all. More...

Reviewed on Facebook

20 July 2020

Messaged Sean last week inquiring about a new screen for my iPhone. He rang within minutes, told me he had a screen in stock if I needed it. I told him I’d be in soon as possible. Took it in that morning, he sorted it there and then. It’s a business phone and I can’t do without it and Sean knows that. Superb service as ever. More...

Reviewed on Facebook

16 July 2020

My daughter fell today, phone in hand and smashed the screen to bits. She only got it at Christmas and she was absolutlely devastated. Took it to Cumbria Tech straight away and it was as good as new in an hour. Absolutely amazing service, Thank you so much! It's no longer the end of the world for her and she's got a smile back on her face ‍♀️ Wouldn't go anywhere else, top service every time! thank you More...

Reviewed on Facebook

15 July 2020

Very efficient, ordered phone screen Tuesday, fitted Wednesday whilst waited. Excellent customer care and skills. No hesitation in recommending Sean for future work. Thank you.

Reviewed on Facebook

5 July 2020

Very quick and efficient service. Booked the appointment on Thursday night then went on Friday morning and my daughter’s Phone was repaired while we waited. Would recommend and will use again in the future. Thank you . More...

Reviewed on Facebook

4 July 2020

Amazing service from start to finish . I smashed my camera lense on my iPhone XS. Looked on the website booked in the phone. Dropped off, new lense fitted and picked up in less than 24 hours. Would definitely recommend CUMBRIA TECH. Thanks again Sean. More...

Reviewed on Facebook

4 July 2020

I went to Sean after I cracked my iPhone 8plus and he replaced it in under an hour and I have to say I couldn’t be happier. The new screen actually feels better than the old one. Great price too. Great friendly little gem of a local Carlisle business. Can’t recommend enough. More...

Reviewed on Facebook

2 July 2020

Excellent service. Very helpful, reasonably priced and quick resolve. Daughter trapped her phone in the car door on the way to work. Contacted Cumbria Tech, it was repaired by the end of the day. Very friendly, gave advise and options for repair. Thank you. More...

Reviewed on Facebook

30 June 2020

I’m sorry to have to edit this review. About a week or so after I had my screen and battery replaced, my phones new LCD panel stopped displaying things, leaving me without a phone again. I brought it back and was told that I had dropped the phone and that I had caused damage to the display. The display is in mint condition with a screen protector on it and is in a case so I was confused. They said they had taken photos of the phone before the repair and that these photos proved the supposed damage had taken place after the repair. I asked to see the photos to verify their claim as I couldn’t see what could have caused an entire LCD panel to stop working but they refused to show me the photos, saying "they are my photos". This review isn’t being edited to cause distress or dissent towards the company in question. I’m simply stating the facts of my experience so that others can be aware. (I was offered the chance to pay £110 to have it replaced again but I can’t afford to pay for another screen replacement if it’s going to break again and I’m accused of breaking it again). More...

Reviewed on Facebook

29 June 2020

My husband has just picked up his Samsung s10+ We dropped the phone off on Friday and it was ready Monday before lunch. He couldn’t fault the him, friendly and decent guy. Phone works as it should, screen perfect. Highly recommend. Will be using in the future. Thanks again Keir. More...

Reviewed on Facebook

28 June 2020

Very friendly and professional! I text about 10pm or later on Thursday the 25th about fixing my front screen and he messaged back straight away and told me to come in the morning of the next day. He told me he would have to order a screen in so it would be the Saturday i could collect. On collection he showed me that everything was working. Thankyou Sean fantastic service! More...

Reviewed on Facebook

22 June 2020

Very friendly and helpful, fast service at a great price. Thank you

Reviewed on Facebook

10 June 2020

I got in touch to sort a repair on my iPhone screen and was offered a suitable time to drop it off. Sean fixed it very quickly and at a great price to would definitely recommend them.

Reviewed on Facebook

15 May 2020

Very efficient, friendly service, screen all fixed in under 30mins, highly recommend.

Reviewed on Facebook

6 May 2020

Amazing, speedy service. Pick up, repair and drop off of iPhone within 2 hours. Highly recommend Sean.

Reviewed on Facebook

21 April 2020

Outstanding service from Sean ,messaged Monday 20th April phone collected within half hr and dropped back off 10.30am Tue morning in less than 24hrs ,door to door service one extremely happy customer highly recommend Thanks so much

Reviewed on Facebook

20 April 2020

My sons iPhone XR had a microphone fault Sean very professionally fitted new part And phone working great now Same day service Would highly recommended

Reviewed on Facebook

21 March 2020

Just had iPad Air screen replaced. Very quick efficient fantastic service. Easy to make appointments. Won’t go else where for future repairs.

Reviewed on Facebook

6 March 2020

Very good, changed the cracked phone screen on the spot.

Reviewed on TrustPilot

5 March 2020

Always get first class service I would not go anywhere else for repairs A1+++++

Reviewed on TrustPilot

1 March 2020

Very quick response from Sean when I first messaged.Popped in to see him the next day and he dealt with my query very efficiently. Very helpful with all my questions when I rang. I would definitely recommend Sean 5 stars. Thank you More...

Reviewed on Facebook

10 December 2019

I got a new battery, screen and charging port fitted on my iPhone 6S in August. Fantastic service. Will definitely come back here. Appreciate the efficient and reliable service. More...

Reviewed on Facebook

16 September 2019

Smashed my screen last night brought my phone in to be repaired with in a hour had my phone back like brand new excellent service

Reviewed on Facebook

23 August 2019

Repaired iPhone 6s charging and headphone ports. Rang in and it was fixed within 30mins of me dropping it off amazing service and great price, highly recommend

Reviewed on Facebook

22 August 2019

Repaired while I waited which was great. iPhone 6s charging port and new battery sorted same day as I rang up

Reviewed on Facebook

25 July 2019

Brilliant service, fast repair and not overpriced I would definitely recommend them

Reviewed on Facebook

22 July 2019

Very quick, professional, five star service would highly recommend Thank you so much really pleased with our repair and service

Reviewed on Facebook

23 June 2019

Very quick and affordable service.

Reviewed on Facebook

3 June 2019

Sean's customer service goes above and beyond any you would get elsewhere in Carlisle. Can't recommend his business highly enough ⭐⭐⭐⭐⭐

Reviewed on Facebook

11 May 2019

Absolutely brilliant service yet again smashed screen and broken home button fixed within the hour, thanks Sean

Reviewed on Facebook

1 May 2019

Great experience, took smashed iPhone 8 in and was ready later that day, perfect service and friendly. Would 100% recommend

Reviewed on Facebook

3 October 2018

Cannot fault the service I received, iPhone 6 screen repaired and is working perfect � Excellent customer service, went the extra mile to make sure everything was working and even put a screen protector on for me. Would definitely recommend �

Reviewed on Facebook

3 October 2018

I can't recommend Shaun enough, I enquired online and he rang me that day to book me in. My screen took an hour to fix and now is perfect again. Great service, thanks �

Reviewed on Facebook

3 October 2018

Great service. Collected my phone from work and returned it fixed within a few hours. Excellent price too and my screen was smashed into pieces! Thank you.

Reviewed on Facebook

3 October 2018

I am so pleased you were able to fix my iphone, my son gave it to me for Christmas so I was pleased you could fix it.

I can definitely recommend for tech repairs

Thank you
More...

Reviewed on Facebook

3 October 2018

Brilliant service from Sean.
My new iPhone 6 battery is working a treat.
Work was done in about half an hour. Well worth the £30.
Follow up service also very good.
Would highly recommend.
More...

Reviewed on Facebook

3 October 2018

Absolutely brilliant service!! I contacted Sean on Sunday night asking whether he would take a look at my phone - he got back to be straight away. Took it in at 12:00 today and it was fixed by 15:00! I spilt a drink on it and thought it was a complete goner. Would recommend to anyone. More...

Reviewed on Facebook

3 October 2018

Cumbria tech repair has sorted our phones. One was completely broken and has replaced 2 iphone screens. He fixed them quickly and for a great price. All phones have worked perfectly since being fixed. Fabulous service. TOP marks from me. More...

Reviewed on Facebook

3 October 2018

Took my iPhone 6 into Sean after it took an unplanned dunk in the bath, despite getting it straight into rice and leaving it for a good 4 days it was goosed! I didn't hold out much hope but thankfully it is now as good as new!! Highly recommend them for mobile repairs. More...

Reviewed on Facebook

3 October 2018

Unfortunately I smashed the screen on my iPhone 6! I got in touch with Sean and he got my fit in really quick! Dropping my phone off I was told it would be ready in an hour! !! Really great quick professional service. My phone is now back to being perfect again.I hope I never need to get my phone fixed again but if I do I will definitely be coming to Cumbria tech. Fast and very professional work carried out. Thank you again. More...

Reviewed on Facebook

3 October 2018

After thinking my iPhone was beyond repair due to it not charging/a loose cable point I took it to Sean and he fixed it straight away replacing both the battery and the cable port. Very efficient and friendly service. Kept me up to date the whole time and at a very reasonable price. Would most definitely recommend. More...

Reviewed on Facebook

3 October 2018

I won and got my daughters iPhone 6 screen replaced done within an hour and fab job and put a screen protector on and managed to free her some extra storage space and showed me how to do it in the future , great service and I recommend to anyone needing a repair

Reviewed on Facebook

3 October 2018

Fantastic service, the owner was lovely to deal with and got the iPad back just an hour and a half later. I intend going back with my phone to be repaired. Top job

Reviewed on Facebook

3 October 2018

Fantastic service ,even went out of his way to pick up and return our phones over the Christmas period within a few hours ,fast efficient and one happy customer thank you so much Cumbria tech. ....I would highly recommend You � More...

Reviewed on Facebook