Coulter Consultants
Kilmarnock, Ayrshire
(1)
Kilmarnock, Ayrshire
(1)
IT Professional with 31 years' corporate IT experience in the industry. Professionally qualified and experienced in all manner of technical IT troubleshooting, software installation, hardware installation, LAN, WAN, Wireless, VPN installation & troubleshooting, and broadband networking.
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1 customer review
F Murphy
Excellent customer service. Couldn't meet a more polite and efficient IT Engineer, who really knew their stuff. My cracked laptop screen was replaced quickly and efficiently and works great now, just like new. My computer speed has also increased after a maintenance was carried out. Malware and virus eradicated. Reasonable prices. Honest IT Engineer. More...
Reply from Coulter Consultants
Thank you very much for your kind response. Please do not hesitate to contact us if you suffer any further IT issues in the future. - We will be sure to come to your rescue!! Many thanks, Coulter Consultants.
What do you love most about your job?
The challenge of troubleshooting all sorts of different technical IT issues, plus the fact that IT advances and hence changes very quickly. This keeps my IT skills up-to-date, plus keeps me on my toes!!
What inspired you to start your own business?
I have been employed in a number of different IT technical disciplines for 31 years. I also worked in IT Adult Teaching for a while. - I therefore have many IT skills that I would like to share and hence can pass on to IT users, no matter if they are a completely new IT user or a long term IT user with an unresolved technical issue. Re-assuring my clients, my ethos is that no question is ever a silly question and age is certainly no barrier!! Don't be afraid to ask, no matter how silly you might think it is. No question is ever a silly question in IT!!
Why should our clients choose you?
I have the patience and diligence from my former adult teaching positions, around Scotland.
I take my time to explain IT problems in layman's terms. I listen to my clients carefully.
I am highly experienced in all manner of IT technical support, having 31 years' experience in the industry and backed by Masters level professional qualifications.
The client makes my business viable, and I am humble and thankful enough to say this out loud. I respect my clients and I enjoy helping them. This means I ensure that I always provide a first class service, as if I was the client myself seeking help. Hind sight is a great thing, but empathy for your client at the time is greater.
