Cottam and Sons Removals
Wolverhampton
(117)
Wolverhampton
(117)
117 customer reviews
Emma
Beyond awful. Police now involved. Avoid at all costs. We relocated to Germany with a baby. Paid £5.5K in August only to be given the run around for months. Now all we get is silence despite them still having our money and never delivering our possessions. They told us last month that they couldn't afford to deliver our goods despite having been paid upfront. We had to pay the same again to another company to collect the goods Cottams had collected and stored knowing they would never deliver. Ombudsman, Police, and Lawyers all involved. Relocating with a new baby was always going to be a challenge. I didn't expect to be scammed out of our savings in the process. These people don't deserve to be in business. Shameful and dishonest. They not only stole our money but also precious months of my maternity leave when I should have been focused on my baby and establishing a new home for my family. I will never get that time back. We may never get our money back either, but I intend to do all I can to safeguard others from suffering the same fate. The husband and wife directors, Gareth and Jodie, are nothing more than disgusting thieves who don’t care about the stress and hardship they inflict on others. I would have expected more from a family business run by people who have children of their own. How they sleep at night I do not know. More...
Camille
Truly awful experience. Extra cost whereas it was their fault, no communication, no right estimate, not the amount of removal men as on the quote, no delivery date...
James Moclair
Cottam & Sons removals. Bullies & Money Grabbers.
I’m an OAP who lives alone because my wife passed away from cancer. Age has made me frail, and I now struggle with the five flights of stairs I have in my three-story home.
My council tax is high, I pay a large service charge, and now I struggle with all the energy and price increases. Hence, I wanted to move somewhere cheaper.
This was the second time I used Cottam & Sons removals. When they did my first removal, the service was good. I realise now that’s because I did not have to change my removal date, and I should have not just read but scrutinised and possibly had legal advice on Cottam’s lengthy terms and conditions. It was a mistake, but foolishly I trusted them.
My chain had a few problems, and with short notice, I needed to move my removal date. I can only say that in trying to do this with Cottams, they made my life hell. I contacted Cottams five days before to seek advice on changing the date, and during our conversation, the removal date waiver was brought up. As this was something I did not know about, I said I would be happy to pay the £80.00 fee for it. However, this request was refused. All I was told was that if I cancel now, I would have to pay 50% of the fees, and the percentage would rise to 100% of the fees totalling £1450.00 in a few days’ time. The £1450.00 was for the Cottam’s gold service for packing and moving. This packing and removal job was to take two days.
With the exchange and completion still up in the air, I was forced to cancel my removal. Now that’s when the bullying and intimidation really began. By email, not by an invoice, I was told I had to on pay the full amount by 5.00 pm. This was on the first day that I should have had a packing service. On day two, I was told once again to pay up by 5.00 pm, or they would engage a firm of bailiffs.
I understand overheads have to be met. All Cottam & Sons could see was a very easy, highly-paid payday. They earned £1450.00, and they did not have to send a team to pack or provide three vans and a team for the removal and unpacking. Now also consider that out of the £1450.00, Cottam’s would put on a reasonable profit margin. No discount or compromise was offered to me. What happened to good customer service? The simple answer, greed is greed.
Shame on you, Cottam & Sons removals. Bullies & Money Grabbers.
More...
Steve W
Gareth and team moved us into our new house today, this is the first time we’ve moved and hired a professional removal company. The level of service was simply astonishing, absolutely top notch. The team conducted themselves professionally, were punctual, and worked their socks off at each end. They were all very courteous but also friendly and put us totally at ease. They treated our possessions as if they were their own which inspired a level of trust that is hard to find, and the rates are very competitive for such a high quality service. For us, we will never consider another removal company, Cottams will be our first call! Many thanks to all of you, Steve & Gemma More...
Sophie Vernon
We have used Cottam & Sons Removals for our last two moves. The fact that we used them again just shows what trust we had in them to make the moving process so much easier. Great professional service from beginning to end. Excellent communication and then the guys who do the move couldn't work harder or more efficiently. Flawless service and I couldn't recommend them more highly. Well worth every penny spent. More...
Reviewed on Google Maps
Jonathan Postings
Can’t thanks this team of guys enough. Very professional, clean and quick. They took away all the stress of moving my mom across the country and nothing was too much trouble. Would happily recommend them to anyone. Fantastic job guys, thanks a million. More...
Reviewed on Facebook
Joy Seward
These guys have been amazing today. I had 6 removals quotes and they were extremely competitive. From start to finish they took the stress out of it all. They ensured all our beds and wardrobes were re-assembled at our new property so that our children could sleep comfortable in their new home tonight. Thanks so much guys. Cannot recommend enough! More...
Reviewed on Facebook
Helen Cross
This absolutely fantastic Removal Company, worth every penny spent. From the beginning to the end, just superb! They respected both houses during the move. Dust sheets on floors. Covered and ensured furniture all safe. Polite and respectful. Great price. Fantastic team. Made moving house STRESS FREE Thank you More...
Reviewed on Facebook
Kevin Webster
Amazing job at a good price. Forget the larger companies and use these guys instead
Reviewed on Facebook
Jessica Taylor
We had an excellent experience with Cottam & Sons. We moved from the West Midlands to Hampshire. The team arrived 15 mins early (7. 45am), packed everything efficiently and safely and were on their way to our new house by 10.30am. We did not get the keys to our new house until 4.55pm and it was touch and go as to whether we would complete on time. The team waited patiently and made back up plans in the event that we did not get the keys. Luckily we did and they were able to unpack as efficiently and carefully as they packed us. All team were very friendly and helpful. Would definitely recommend and use again! Well worth the money paid! More...
Reviewed on Google Maps
Maura Macdonald
can't recommend this company highly enough. turned up early worked until every item carefully removed. helpful friendly and polite team of men. prices extremely competitive. don't be worried that comparably low price means cheap service provided .. thanks again .. More...
Reviewed on Facebook
Becky Lowe
Fab guys and amazing service highly recommend!
Reviewed on Facebook
Mark Richardson
Fantastic service, the guys went above and beyond every step of the way. Highly recommended.
Reviewed on Google Maps
Julia Wiggins
Fantastic service from Paul and his team. Couldnt rate them high enough, they were so fast but took excellent care of our items and were fantastic even when dealing with taking apart dodgy fittings on Ikea furniture. 5 star service that made the moving process so much less stressful More...
Reviewed on Facebook
Dan Billings
Very professional, friendly team. Made our moving day easy and stress free.
Reviewed on Facebook
Lisa Naylor
Our move couldn't have gone smoother. Great service from start to finish, highly recommended
Reviewed on Google Maps
Graham Griffiths
Very impressed with the quality of service, we were kept well informed from start to finish. Not the cheapest on the market but most definitely the best. In this world you pay for what you get.The guys were very professional and organised we were very impressed with their work rate from start to finish everything done from 07.30 to 14.00 and that was with a 90 mile travel.It was very nice to see young people with exceptional manners (unusual in my experience in this day & age). I cannot recommendation this company enough. If ever I have to relocate again I will definitely use their services. More...
Reviewed on Google Maps
Lisa Naylor
Our move couldn't have gone smoother. Great service from start to finish. Highly recommended.
Reviewed on Facebook
Catherine Jones
I can't speak highly enough of Cottam & Sons. From getting a quote, to booking the date, to the exceptional team who moved all of my belongings - everyone was friendly and efficient. The team turned up early, had everything loaded within a matter of house, didn't baulk when they saw my sofa was a nightmare to take apart and put back together and got it all safely to the new address. On what is a pretty stressful day their banter and good humour made the whole thing a lot easier. I would recommend them to anyone; genuinely an "above and beyond" service. More...
Reviewed on Google Maps
Craig Faulkner
The team was exceptional from start to finish. They were friendly, took great care of all of our things, kept us informed with progress and couldn’t have been more helpful throughout the whole process. I wouldn’t hesitate to recommend them to anyone. More...
Reviewed on Google Maps
Dale Birch
I can’t recommend cottam and sons enough. Very helpful and professional team that came to move our house. They gave an eta first thing and turned up on time. The removal team were clean, polite and very professional during what can be a stressful time. I would 100% recommend them to anyone. Thank you More...
Reviewed on Facebook
Pete
Great team. Did everything and more that was agreed. Recommended
Reviewed on Google Maps
Mary Parkes
Fabulous service from start to finish! We went for the gold service,and it was well worth every penny. The were really helpful,,professional,and considering the stress and pressure everyone is under in that situation, they were also fun to be around too. Well done and thank you lads
Reviewed on Facebook
Johanna Ohlman
Great service, on time and very efficient. Easy to get a quote, very reasonable price and no hidden costs Movers were very helpful in packaging bulky items and took care with fragile items. Would definitely use again.
Reviewed on Google Maps
Bunmi Taylor
Amazing team!!!!They respond quickly to emails, professional and their services are quite affordable.On the day we moved they were very polite and I could tell they were well trained for the job. They were fast too.I would recommend them. More...
Reviewed on Google Maps
Ann Marston
I would highly recommend Cottam & sons their customer care is excellent lovely polite lads nothing was to much trouble. Thanks guys
Reviewed on Google Maps
Judith Clarke
Brilliant service and staff. Couldn’t of asked for more. Arrived at the time they said. Moved all the stuff out and not a single breakage. So efficient and friendly. 10 out of 10 !! More...
Reviewed on Google Maps
Rachel Whalley
Really efficient and great value for money. Friendly and polite guys who worked so quickly. Really made our move from the West Midlands to Yorkshire so much easier. Would highly recommend.
Reviewed on Google Maps
Phil Compton
The Service me and my family received from the three lads from Cottam and sons Paul/Rob and excuse me for forgetting the other lads name but he’s certainly getting a mention was exceptional. The stress of a move is something I never want to repeat but if I did I would highly recommend this company and especially the team that helped us move.The humour and banter between themselves in the face of adversity was truly humbling they never wined or winged they just cooly & calmly treated our possessions with respect and never left our side until the task was completed.They ensured the bed was refitted for us to collapse into (for a small fee which was worth every penny ) a massive thank you to the team Cottam and sons provided.Andy thanks for a competitive quote we would highly recommend your services offered to anyone who has the pleasure and the pain of Moving home.Kind regards Julie Phil Emma & Barney Rubble (even the dog knew to let them in and look after these guys) More...
Reviewed on Google Maps
Richard Hill
I used Cottam & Sons to move all of our belongings from Birmingham to Shropshire, The lads were very friendly and hard working,If you want all your personal possessions to be treated with care then this is the company you need to use ! !I would definitely recommend !! 10/10 More...
Reviewed on Google Maps
Natalie Davies
We had a great experience with these guys from start to finish, at a very stressful time it’s refreshing to have a company that helps remove some of this stress! The guys turned up on time, worked really hard in the heat and took really good care of all of our belongings. Couldn’t have asked for a better experience and a nicer people to have moved us! More...
Reviewed on Facebook
Stephen Merchant
Very good professional company, good communication up to the move date. Great bunch of hard working polite chaps who did the moving on the day. Was a very long day for them (a Worcs to Lancs move) on a Friday ! Very good price, but a full service. No hesitation in recommending. More...
Reviewed on Google Maps
Abigail Chandler
From start to finish I cannot fault Cottam & Sons removal team. Andy made the booking simple and the lads (sorry didn't get their names except I do know that one was known as Princess ! ) were brilliant. They turned up early and didn't stop working until the job was done. Can't fault them. Efficient and hard working. Smashing lads, even made time to fuss my dog ! Thanks boys. Highly recommend ! More...
Reviewed on Google Maps
Anne Fallows
Our move from Worcestershire to Nth Yorkshire went without a hitch! Excellent service throughout everything well packed,pleasure to have dealt with Cottams and the guys involved were friendly and professional throughout....5 star service. Thank you
Reviewed on Facebook
Stephen Merchant
Moved us from Worcestershire to Clitheroe on a wet Friday mid June. The 4 guys who did the moving were extremely polite and methodical and careful. Was a very long day for the guys, they did brilliantly. Very happy with the service of this company at a very competitive price. No hesitation to recommend them. More...
Reviewed on Facebook
Suzanne Beale
Great lads, really helpful and efficient, made the move far less stressful than it could have been. Would recommend.
Reviewed on Google Maps
francis mcloughlin
The move went well and I will be recommending with praise. It took onlr two hours to complete the work on moving my flat contents. They were very helpful and curtious. More...
Reviewed on Google Maps
Judith Townsend
Cottam and Sons removals were fantastic the staff were so efficient cheerful nothing being too much trouble making the whole moving experience more bearable would certainly recommend this brilliant firm
Reviewed on Google Maps
Peter Lewis
Great job. These guys turned up on time, were courteous, friendly and hardworking.Accommodated every request we made and did tasks I thought were above what I signed up for. Just GREAT. Would recommend to anybody More...
Reviewed on Google Maps
Michelle Davenport
The guys turned up early and got stuck into the job straight away. They were friendly and were happy to help. With the service I had wardrobes and beds dismantled and reassembled; when the wardrobes were put up I couldn't open one of the doors. But the guys had left already so just had to realign the door. All in all a great service and well worth the price I paid. Thanks Cottam & Sons More...
Reviewed on Google Maps
Valerie Croft
Excellent service. Efficient, professional and pleasant. Would definitely recommend.
Reviewed on Google Maps
Kaylee Harris
Cottam & sons completed our removal from a two bed terraced house into a two bed semi detached. The service was fantastic throughout. It was really easy to get a quote and arrange a moving date. Three guys helped to take down furniture, move boxes and make sure all of our belongings were wrapped and safe. When they arrived at they new house they unloaded the van, took the boxes to the correct rooms and even helped to put furniture up! They were easy to talk to and made the move go smoothly. Even before we booked the removal in with Cottam & sons they were so helpful. They provided us with a list of things to consider/remember when moving home. Very thoughtful and made myself and my partner feel like we weren’t just another ‘potential customer’. This company really cares and it shows! 100% recommended for an efficient and easy house move! Thank you. More...
Reviewed on Facebook
Rhys Jones
Excellent service and a great bunch of lads
Reviewed on Facebook
Melissa Berry
Really hard working, polite and respectful men, it’s a great company and fantastic customer service, brilliant family run business
Reviewed on Facebook
Les George
The lads were very accommodating. They followed our every request. All had a good sense of humour and were very patient when required to wait the many hours before the key exchange occurred.
Reviewed on Google Maps
Stella Howard
The best & easiest move I have ever made. They packed for me & everything was easy to find when I unpacked. The guys who moved us were lovely, nothing was too much trouble. The service was great & I strongly recommend them. Stella Howard. More...
Reviewed on Facebook
Chris Kenyon
The team packed the house in double quick time in advance meaning that part of moving day was no problem. When our move was delayed on the big day they stayed patiently waiting for the money to complete. Nice, friendly, efficient and good humoured team. More...
Reviewed on Google Maps
Joanne McGreevy
Very friendly and helpful team - nothing was too much trouble. Would be happy to recommend their services.
Reviewed on Google Maps
Tori Joseph
Brilliant company! After being let down by my first removal company, I was able to get a last minute booking for a long distance move with Cottam & Sons - surprisingly it was all arranged the same evening I emailed them, three days before my house move. They were helpful, extremely accommodating, and the removal men were very professional, punctual, and friendly. I wouldn't hesitate to recommend them. More...
Reviewed on Google Maps
sheila adams
This company provided us an excellent service. Very polite and professional. All staff introduced themselves on arrival and were clean and well presented. They were friendly and helped our move go very smoothly. I would definitely recommend this company for it’s professional service More...
Reviewed on Google Maps
