Brentwood, Essex
22 customer reviews
warren atlee
Had a problem with my iMac going bang, was diagnosed over the phone to be the power supply board part instantly ordered and fixed in a couple of days awesome service and would deafly recommend.
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Georgia
Highly recommend. I had spilt quite a lot of liquid on my MacBook and it wasn't switching on. Found Complete PC services online after a quick google search and thank goodness I did! Juliette gave advice, collected the MacBook from me and within days had fixed it (keeping me in the loop all the while). She delivered back to me and not only is it working - it looks brand new. Very personable service and extremely reasonably priced. More...
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Gillian Challis
Fantastic, friendly and personable service from Juliette. My iMac was failing and I contacted Juliette. Not only did she diagnose the problem quickly, she gave me the various options available and went above and beyond in helping me to source a new machine and transfer everything which saved me so much hassle and time . I'll definitely be using her services in the future! thank you. More...
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The Hyve Dance Events
Impeccable service . Lap top fixed and picked up within 24 hours . We will definitely be recommending your service
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marc smith
I had a issue on my gaming pc that was causing my hard drives to fail or be corrupted, The service i received was amazing from start to finish, Very quick response to my message about my issue. Julie is now my go to person to look after my pc from now on, The thing i liked was the honesty from the start Julie informed me that she was very busy at the time ( for me a good sign of a quality service ) but gave me a time frame that was stuck to and so i was happy - Julie solved my issue and also gave me some advice on how to stop this from happening and some tips on keeping the pc running better, also the one thing i was happy about was the price well worth the time spent fixing my PC . Anyone who has a problem with there PC/laptop you should really consider this lady to help you she really is top level More...
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Elena King
Fixed my laptop screen very quickly. Looks great - also gave me a free mouse as mine had broken!!! Thanks for your work Juliette!!!xx
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Meg SK
Quickest service among most repair services in the area. Most places refused to quote a service price upfront or needed 3+ days to complete the service. Juliette provided a prompt quote and repaired my laptop at a competitive price within a day, on a weekend. More...
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Emily Clarke
Very helpful, friendly and efficient!
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Jodie Barrett
Went above and beyond with her technology services. Repaired pc within 2 hours (staying past opening hours) this is the second time we have used her services for repairs and will only use in future. If you want a proper and decent service for computer repairs I would definitely 100% recommend. More...
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J Esposito
Fantastic service. I was really worried about my computer breaking down as I use it for my business. Complete PC repaired the computer and offered helpful advice. I would recommend this company to anyone. More...
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maya jenkins
Juliette fixed my mac, which could not be previously fixed by both Apple and CEX repairs! Highly recommended.
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Jo Gooding
Fantastic fast and efficient service for the repair of a MacBook Air. Great advice given. Thank you so much Juliette, will definitely be recommending.
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Leonard Nicholas
Utilised Juliette's services over the last 15 years and found the services excellent in every way. If I had a problem, she was there to solve it on my behalf! I've been in business now for 40 years and have not one complaint about the services she has given me. More...
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Nahry Talbot
My Mac screen cracked, I took it to the Apple store who was NO help. I went on google and found Complete PC and Mac Services. I sent an email and Juliette responded right away. Juilette is very professional and efficent. She is also very helpful and her prices are very reasonable. I highly recommend her service if you are looking for your repairs to be fixed in a timely manner with good work quality and excellent customer service. More...
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J Mills
Juliette was amazing, after being told by Apple and other companies that it was likely serious problems with my iMac and would cost hundreds to repair, Juliette can and picked it up super quick, repaired the same day and returned the next at less than a hundred! !! Fantastic customer service, a real computer wiz!!! Thank you sooooo much, would recommend to everyone needing computer support and will keep her details to hand!! More...
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Tom Johnson
My mum asked me to do this, as she doesn't have a gmail account, but we have had 3 screen replacements and 2 ipads repaired by this company, over the past 3-4 years, never any problems. Thankyou!
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Steven Gomma
outstanding work carried out full repair in 24hrs will use again
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Albert Davis
I have had my computer setup and a number of updates and repairs to mobile phones and other hardware over the years by this company, which were carried out to my complete satisfaction.
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Gayathri Chakravarthy
Juliette helped bring back to life my out of warranty Mac. She collected at a time convenient to me, kept me updated and has enabled me to put my Mac to use again. More importantly, I appreciate her honesty to let me know when the trackpad replacement in the quote wasn't needed anymore and adjust the final bill accordingly. I thoroughly recommend Complete PC and Mac Services. More...
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Lee
Computer Repair
Very professional throughout the process, very prompt, great customer service, and going the extra mile to fix my laptop.
I would recommend this pro highly.
Mark Jones
I had an ageing iMac with a graphics problem, I wanted someone local and I didn't want to give Apple any more money! So I emailed Juliette and she got back to me promptly with diagnosis and a price. She collected my Mac kept me informed throughout on the repair process and delivered it back very quickly. Fault has been repaired and the mac is running better than it has in years.I would recommend without reservation. More...
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Leah Haskoylu
First class service from Complete PC and Mac Service. I was thinking about replacing my four year old laptop that had become slow and unresponsive due to a virus - now it's performance is outstanding and virus free. My laptop was collected, repaired and delivered back to me within 24 hours. Fantastic service that has saved me hundreds of pounds. I have already recommended to friends and family. More...
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What do you love most about your job?
I love meeting new people and being a woman, I feel I have a slight nurturing advantage, that enables me to help all of my clients in a kind. explanatory and patient manner. I understand that for many this area is very daunting and I enjoy assisting with their technology issues and hopefully creating long, business, but friendly relationships. I have clients that have stayed with me for many years and who come back to me again and again. I also love my job because I never really know what I will be faced with on my arrival and for somebody who is intellectually easily bored, this keeps me on my toes. I have been providing support for 24 years now and not much phases me these days.
What inspired you to start your own business?
I had a child and did not want to do the slog to London and back everyday. I wanted to spend time with my beautiful arrival and so I started my own business, which allowed me to have time with him and to work at the same time. One of the best things I ever did!
Why should our clients choose you?
Aside from my 24 years of experience gained at top level in the Financial sector of the City of London, (for this you have to be at the top of your game and be able to perform under pressure), I feel I am personable, pay attention to detail, careful with peoples' precious data and devices and committed to providing an excellent service!