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Cloudsource

Fishpool, Borough of Bury

(34)
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Reviews (34)

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5/5

34 customer reviews

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16 July 2019

Was such a great work place unfortunately one member of staff was not that nice. Did not know how to manage a team equally but other than that is a great company.

Reviewed on Google Maps

4 December 2018

We have been using CloudSouce for about 2 years now, they are excellent always quick to respond to any problems you have an there customer service , is on of the best i have experienced. They look after there clients extremely well. More...

Reviewed on Google Maps

4 December 2018

Prospect Connect Limited have been using CloudSource for a number of years and whilst we may have had initial teething problems we were impressed by the speed of resolution and explanation. This has lead to us extending our agreement and increasing our user numbers. We have been very satisfied with the service provided and knowledge of the team. More...

Reviewed on Google Maps

4 December 2018

Great Service from Cloudsource Technologies Ltd! 5 stars *****After making initial contact with Dean Collins via Facebook, Keith Moore came out to see us with allthe information to hand the next day. Keith, arrived on time and presented himself and the company very well.He was quick, professional, friendly and very thorough explaining everything in detail during his timewith us.Smart Leasing Solutions highly recommend the services of Cloudsource Technologies Ltd! More...

Reviewed on Google Maps

27 November 2018

Great service! *****After making prior contact with Dean via Facebook, Kieth came out to see us with all the information to hand the next day. He was quick, professional and friendly during his time with us. Smart Leasing Solutions highly recommend the service! More...

Reviewed on TrustPilot

31 August 2018

My contact our Cloud source is Dean. Really helpful and will always get back to me on a query when he says he will.Great customer services

Reviewed on TrustPilot

21 August 2018

Recent dealings with them to relocate our services has so far been excellent, quick & helpful. Cloud service provided for last 12 months has been great with no faults. Only criticism is that the accounting department generally do not return calls and are slow to respond. More...

Reviewed on TrustPilot

21 August 2018

The Whole Cloudsource team have been excellent and very professional from when we initially spoke to the sales team ,installation and dealing with problems. Very efficient and effective.

Reviewed on TrustPilot

20 August 2018

Always a fast response to any queries, nothing is ever too much trouble.I would and have recommended Cloudsource, 1st Class.

Reviewed on TrustPilot

15 August 2018

Excellent, knowledgeable, friendly staff. 100% professional service. Complete package suited to our business needs and totally cost effective. I would recommend this company in an instant. Big thanks to Sam, Dean and all the team! Keep up the great work! More...

Reviewed on TrustPilot

14 August 2018

Great to work with, fast to sort out any problems and have amazing customer service. Harrison

Reviewed on TrustPilot

30 July 2018

After a tricky install, we were let down by our last provider. Cloudsource went above and beyond to get us up and running again. Excellent customer service.

Reviewed on TrustPilot

27 July 2018

Only been with these for a month but so far so good. Engineer install very good, professional and helpful for training. Service desk been very good for any teething problems. Hope it keeps up!!

Reviewed on TrustPilot

4 June 2018

Sorted the nightmare we were having with BT, got a system that works, and best customer service for a telecoms company by far (ok, that's not hard, but they are good!)

Reviewed on Google Maps

9 May 2018

Very helpful and cheaper than anybody else out there!!Wish I would of switched over to Cloudsource sooner.

Reviewed on TrustPilot

7 May 2018

After a lot of issues with Cloudsource I am happy to say they have 100% turned the corner with the customer service approach towards us. Dialog between both businesses is now fantastic and is kept simple. Dean Collins who is our account manager is completely focused and has an understanding of our business needs and we now have faith in him and the company moving forward. Very refreshing these days to have relationship that the provider really values your business. Keep up the good work Cludsource. More...

Reviewed on TrustPilot

18 April 2018

Professional and always available to help. All the staff I've came in contact to managed to create a personal connection, making us feel "looked after" in times of need. Pleasure to work with.

Reviewed on TrustPilot

26 March 2018

Outstanding, have been very attentive to our needs, ensured a smooth crossover and quick revert whenever we log an issue

Reviewed on TrustPilot

16 March 2018

Great company, hardworking, helpful and knowledgeable staff. They have gone the extra mile to resolve problems and explain what they are doing every step of the way. I would completely recommend them!

Reviewed on TrustPilot

28 February 2018

I have been using Cloudsource Since the start and i have recently renewed my services to the new improved Cloud Platform. I find that the solution sold and installed suited all my communication needs and i have reccomended to a few other companies i deal with . The approach is very proffesional and i have had no reason for complaint in the past 3 years. Impeccable service guys well done. More...

Reviewed on TrustPilot

28 February 2018

Prompt, friendly and professional service. Any problems I have are dealt with immediately and efficiently by the outstanding support team. My phone calls and emails are answered quickly and I am never made to feel small. I think of the people at Cloudsource as my friends. Would highly recommend. More...

Reviewed on TrustPilot

22 January 2018

Very easy to log a support call, my issue was resolved quickly and with ease by the engineer. Great service from the team at Cloudsource.

Reviewed on Google Maps

22 January 2018

Very easy to log a support call, my issue was resolved quickly and with ease by the engineer. Great service from the team at Cloudsource.

Reviewed on TrustPilot

19 January 2018

What a great company who care about the service they give. Most issues are resolved within minutes of logging a support call with their remote service. It's taken us years to find a genuine IT solutions company that goes out of it's way to understand our needs and deliver a 5 star service. More...

Reviewed on Google Maps

18 January 2018

Great service received! After moving both our phone system and broadband over to Cloudsource. Adam and Liam were particularly helpful and were able to answer any queries we had along the way and are still a great support even now.

Reviewed on TrustPilot

21 December 2017

Cloudsource deal with our technical issues very promptly and efficiently, no matter how complex the issues are. They are very knowledgeable, and have never failed to find solutions when we have experienced technical issues. They act from the moment you call, responding immediately, and they keep you updated of progress made until the issue is resolved. They can hop onto your computer immediately and find out what the issue is remotely. On rare occasions they have needed to take equipment away to perform open hardware surgery, but never fail to resolve the issue with as little impact to our operations as possible. Would definitely recommend. More...

Reviewed on TrustPilot

15 December 2017

A solid, responsive and pro-active IT & Telecoms support is imperative for my business and this is exactly what I receive from Mat and his team. When issues arise I can not afford delay and Mat's knowledge and excellent customer service/people skills, are evidently passed onto his support staff to ensure I receive a timely resolution.I have also had the pleasure of dealing with Carl and as one business owner to another, it is quite clear his ethics and approach to business have been installed throughout all there staff. More...

Reviewed on TrustPilot

16 November 2017

I have now been a customer with Cloudsource for 6 months.Over the months I have dealt with Samantha Partington Service Manager and can honestly say I have every faith in Sam's ability in looking after our contract. Sam has great knowledge and help and goes above and beyond the call of duty. I had Issues in the beginning which were quickly dealt with by Paul and his amazing team and were resolved in no time. A fantastic service by all at Cloudsource and their skills are second to none. I would highly recommend Cloudsource and their services to other companies who would require telecommunication services. More...

Reviewed on TrustPilot

9 November 2017

It has taken me many years to find an IT solutions company that not only does what they say they will but also go the extra mile. From the moment you log your call, you are kept updated of any updates and usually most issues are resolved within a few hours. The remote service is amazing, the tech guys talk to you in a language you understand and never patronise. On the odd occasion our issues cannot be resolved remotely they have sent an engineer out on site to rectify the problem. We recently got a serious malware attack on our system, Cloudsource worked tirelessly to make this experience as painless as possible. Brilliant company. More...

Reviewed on TrustPilot

8 November 2017

Have been a customer of Cloudsource for just over 1 month but cant fault them in any way!, fantastic service and their knowledge is on point. will recommend their services to other companies elsewhere in the industry. More...

Reviewed on TrustPilot

12 October 2017

Have been a customer of Cloudsource for a few years now, absolutely outstanding service and their technical knowledge is second to none. Regularly recommend their services to colleagues elsewhere in the industry. More...

Reviewed on TrustPilot

10 October 2017

Professional Company & Great IT SupportI have worked with Cloudsource for nearly 3 years, they are a very professional company who spend time to understand our business needs providing the best solutions for us.

Reviewed on TrustPilot

27 September 2017

I cannot rate this company highly enough. I have previously set up 6 offices and every time I experienced delays with getting a working phone system (with a major U. K provider). From the moment I placed the order I was given an installation date within 10 days The Engineer (Keith) arrived at the stated time to discover there was no cabling whatsoever to our office (in a country business park). Keith stated that this wasn't a problem and he installed the cabling and said there would be no additional charge (although I'm told that other companies would have charged around £1000 for this). By the end of the day we were working fully on a temporary system with a date for BT to provide what was required for the permanent system. Following BTs input, the phones worked until the following day when 2 phones continued to work and two did not. We reported this to Cloudsource in the afternoon and Keith was back out the following morning and fixed the issue.The cost of this service is very competitive. The phone system has many features that we haven't had before and Keith explained what these were and how to set up directories and make the most of the system. The customer service couldn't have been any better thus far and I have already recommended this company to the other regions within my organisation. More...

Reviewed on TrustPilot

3 February 2017

Nothing but great experiences from this company even when things go wrong

Reviewed on TrustPilot