Cleaning Express
E14, London
(512)
E14, London
(512)
Based in Royal Borough of Greenwich, Cleaning Express is a professional cleaning company. We offer regular domestic cleaning, office cleaning, deep cleaning, carpet cleaning, antiviral disinfection and end of tenancy cleaning services.
Cleaning Express strives to make a difference in commercial cleaning in London.
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512 customer reviews
Zoe Mack
Good service
Reviewed on Google Maps
Chris Fleetwood
Excellent standard of cleanliness by Galina and Lilia for a 2 bed 1 bath end of tenancy clean.
Reviewed on Google Maps
Angelica Rivamonte
Highly Recommended. Maria did a great job!
Reviewed on Google Maps
Monika Merkyte
Mikhaiela went above and beyond to help us clean up after our work summer party. Thank you!
Reviewed on Google Maps
Vishal Grover
Excellent service. Both our regular cleaner and the holiday cover are very good. Recommended
Reviewed on Google Maps
Miguel Ángel Peralvo Muñoz
Reviewed on Google Maps
Rachel Astall
Great service. Our cleaner Halyna is great - good at her job and a pleasure to see every week. Having the same person every week is brilliant and I've found the company to be reliable and responsive. Thank you!
Reviewed on Google Maps
Laura Jamieson
Vilma was punctual, polite, professional and left our home sparkling clean. Their office team were efficient, helpful and friendly. I would absolutely return to Cleaning Express for their services. More...
Reviewed on Google Maps
Olena Bulygina
Mikhaiela has been helping us for over a year by now and she is simply phenomenal. Very proactive, attentive and has a thorough approach which I love. Finding a housekeeper in London is challenge and she is the only one who does a properly good job. More...
Reviewed on Google Maps
Ken Adams
Unfortunately I couldn't communicate properly with the cleaner that came as she didn't speak English well (only the basics) so many points were missed. I am afraid I won't be using them again :/ More...
Reviewed on Google Maps
Robert Power
Great company, wry responsive, always make sure there is a good cleaner including cover for your regular person. Highly recommend.
Reviewed on Google Maps
M Mundrova
We booked a deep clean for a 2-bed 2-bath flat, with a steam clean of the carpets and upholstery. We are very happy with the results! The whole booking process was very smooth - the team was responsive and answered all my questions quickly. Lilia and Valentina did a fantastic job at cleaning the flat, they were friendly, on time and very efficient. Ralph also did a great job with the carpets. Highly recommend!! We were so pleased we’re now looking to book their regular cleaning service. More...
Reviewed on Google Maps
Justine A
We booked a Post Build Clean through Alina, and had Vilma and Nadir as our cleaning team. They were nothing short of amazing and went above and beyond, cleaning windows covered in plaster splashed, inside and out. Scraped off excess mess that was left on our bath by a rouge contractor. Vilma and Nadir truly transformed the house without a complaint. Will definitely book again. More...
Reviewed on Google Maps
Victoria F
Olha comes to our house to clean fortnightly and she is absolutely brilliant. She is really thorough and professional, gets so much done in the time and leaves the flat looking beautiful. She will always send a message after she has been, which is very helpful and reassuring. I would recommend (and have recommended) Cleaning Express to friends. Thank you Olha!! More...
Reviewed on Google Maps
Roy Sutcliffe
Angela has been a superb cleaner - reliable, thorough, flexible, friendly, and polite. I am only ending my contract because I am moving out of the area.
Reviewed on Google Maps
D B
Our cleaner Mariia is excellent! Always turns up on time and does a thorough job. The staff in the office are also very helpful.
Reviewed on Google Maps
Oksana Kobenko
Everything was great, thank you!
Reviewed on Google Maps
Irina Mikhnova
Great cleaning service, was very happy with the assigned cleaner Olha.
Reviewed on Google Maps
Emmanuel Escourido
The cleaner was very professional and did a good deep cleaning. She removed stains that were in the bathrooms and other rooms and that other cleaners could not remove. I would definitely recommend Cleaning Express Services for deep cleaning. More...
Reviewed on Google Maps
Anicka Routova
Really great company, I was able to book a deep clean with them on very short notice after we moved into a flat that had not been professionally cleaned by the previous tenatns. Vilma our cleaner did a fantastic job - I was so do happy with the results More...
Reviewed on Google Maps
Patrick O'Connell
Maria and cleaning express are fantastic! Proactive, helpful, friendly and always leave the house spotless. Would certainly recommend.
Reviewed on Google Maps
Audrey Prost
Mikhaiela comes to see us every two weeks and is highly competent, friendly and flexible. I couldn’t recommend her more.
Reviewed on Google Maps
Iryna M
Maryna is a great cleaner! Fabulous help to all the busy parents!
Reviewed on Google Maps
Michael O
Cleaning express were very easy to book and communicate with, they fully catered to my requirements and the service I received was exceptional. Can not fault them at all. Fantastic company! More...
Reviewed on Google Maps
Adam Pritchard
Raluca from Cleaning Express has been cleaning my flat for about a year. Every week she does a fantastic job and the flat always feels clean and fresh ready for the weekend. Raluca is conscientious and thorough and we couldn't be happier. More...
Reviewed on Google Maps
John Brewin
Raluca, my cleaner has been very helpful to me in the house and is full of good ideas and suggestions. And willing to be flexible, too.
Reviewed on Google Maps
James Maston
I decided to get a cleaning service for my house as both I and my wife are busy working no enough time to clean. Luckily, we’re directed to a proper company to clean ours. Our house smells good and fabolous clean. I now have them for regular weekly as I’m absolutely happy with the quality of clean. I highly recommend this company , despite of some negative reviews , I believe that my experience from them are trully brilliant. Worth the money to pay the service. More...
Reviewed on Google Maps
Anastasiya Kolesnichenko
I wanted to thank a cleaner who came to my apartment to do a deep clean. Victoria did an amazing job with my one bedroom. She was punctual, professional and friendly. Definitely recommend!
Reviewed on Google Maps
Grosvenor Chapel
Brilliant! Especially Maria. She was thorough and exceeded expectations in the final result. Definitely booking again!
Reviewed on Google Maps
ianswebb
We continue to be very happy with Cleaning express as a company and Raluca has been amazing. She is reliable, always on time and does an excellent job each week. We highly recommend the company and Raluca. More...
Reviewed on Google Maps
Laura Smith
Mariia (via Cleaning Express) is an amazing, attentive cleaner. So happy with the work she has done for us! Wouldn't hesitate to recommend her.
Reviewed on Google Maps
Emma Webber
We have enjoyed the cleaning services of 4 or 5 of the cleaners of this company. We were particularly pleased with Liliia and were sorry to see here move away from the area, but she has been replaced by another trustworthy, thorough and reliable cleaner Mariia. I am very grateful for the weeks which we book a visit, they really help both to reduce our workload and make our flat a nicer place to live. More...
Reviewed on Google Maps
Bonnie Minter
We arranged for an end of tenancy clean at a 2 bedroom, 2 bathroom flat we were renting. Vilma turned up on time and fully prepared for the day ahead. The results were amazing, the flat now looks fantastic. Vilma did an impressive job (along with Ralph who provided a professional carpet cleaning service). I can highly recommend using Cleaning Express. More...
Reviewed on Google Maps
Aysha Al-Fekaiki
Reviewed on Google Maps
Tara Oakes
We would recommend Tatyana to anyone. She has always been polite, punctual and easy to communicate with. And of course, she left our flat sparkling! Thanks Tatyana
Reviewed on Google Maps
Emily Dudgeon
Inconsistent cleaners such that you cannot develop a long term relationship with one person. Huge variability between staff members- we had one who was very thorough and one who didn’t use the mop, never seemed to use up any cleaning products and who left the flat hardly cleaner than it started. Serious lack of proactivity- if the washing machine finished whilst in the flat there would be no thought to empty it unless we had said in advance. All cleaners we have had have damaged something in the flat. We believe in providing the living wage but the service provided does not come close to being cost effective or fair on the client. We feel we have been ripped off and are completely fed up after providing the company with several second chances. More...
Reviewed on Google Maps
Meghan Laws
My husband and I are new parents to our 8-week old daughter and discussed the possibility of hiring a cleaner for several weeks post-birth. We finally took the plunge and hired Halyna to clean our flat once a week. I'm thrilled we made this decision. Halyna is responsive and reliable and our flat has never looked so clean. We're very grateful to have found Cleaning Express! More...
Reviewed on Google Maps
Alexis Mourikis
I requested a quote as per my own experience cleaning my house (2 hours for kitchen and bathroom + hallway), and the admin assistant demanded I increase the time to 4 hours for the job I had detailed. I felt this was unreasonable, even though they said "the time suggestion comes from their experience in this area" - so I asked how much it would be to clean twice as much space (including 3 adult bedrooms and a living space with high traffic) and the time quoted was still 4 hours... So they basically admitted that you need to pay for cleaning that you've not requested just to secure the service. This is not made clear on their website, it is false advertising to claim a "17.95" ph rate but then charge people close to 20 and demand a minimum of 4 hours bringing the cost up significantly. I am not sure how they have so many good reviews, maybe the service was good at some time but has recently gone down hill. More...
Reviewed on Google Maps
Barry Hewitt
We were amazed yesterday when we had an end of tenancy clean from Cleaning Express. My flatmate took some photos for me to see as i was not there during the cleaning and was very impressed with the outcome. We have had end of tenancy cleaning before but not to this standard. Will definatley use Cleaning Express again & will highly recommend to all. More...
Reviewed on Google Maps
Katherine Sutcliffe
Very thorough and hard working - backed up by good communication
Reviewed on Google Maps
Margarita Vashko
Used this service twice already (in 2021 and just now) for end of tenancy cleaning - just brilliant. Easy booking, reasonable pricing, professional stuff. Recommend!
Reviewed on Google Maps
Naa Okantey
Great communication and cleaned to the highest standard.
Reviewed on Google Maps
Mcfly
Reviewed on Google Maps
Тетяна 905
Reviewed on Google Maps
Alex Zeleniak
Reviewed on Google Maps
Paul Francis
Excellent, Vilma did a fantastic job cleaning a flat that I thought was beyond cleaning. I can thoroughly recommend this company.
Reviewed on Google Maps
Emily Turner
We had Galina clean our apartment for a deep clean (end of tenancy) and we are thrilled with the results. She has done an amazing job and we will definitely look to use Cleaning Express in the future for more regular cleans. Thank you so much!
Reviewed on Google Maps
Jane -
Vilma did an amazing job with the flat - she was super professional, on time, and thorough. It was a totally stress-free experience and couldn't fault the cleaning at all. Definitely recommend!
Reviewed on Google Maps
Lauren Kay-Lambert
Olha has been brilliant - she's always on time and provides such a thorough cleaning job.
Reviewed on Google Maps
Erika Padar
At FLETCHERWILSON, we express our utmost satisfaction with the services provided by Cleaning Express. The level of customer service received from Adriana has been exceptional- we primarily communicate with her regarding our cleaning needs. Moreover, we are delighted with the outstanding work of Valya, who visits our premises on a weekly basis. Her amiable personality and impeccable workmanship leave us thoroughly impressed. We look forward to maintaining this positive association with Cleaning Express in the future. Erika and the FW Team More...
Reviewed on Google Maps
How long have you been in business?
Our managing director has many years of cleaning experience working for other cleaning companies in London. We are a startup company, but we pride ourselves to be providing a better service in the cleaning industry than some long-standing competitors.
Unlike large cleaning booking companies we bring a personal touch and maintain bespoke approach with our customers.
Do you bring your own equipment and supplies?
We provide cleaning supplies for our deep cleaning and end of tenancy bookings. Please check at the time of booking with us if we will able to provide tools and materials.
What do you love most about your job?
We love making our customers happy. We receive a lot of positive feedback for what we do. We feel passionate about helping other people, who run busy lives whether they are professionals, busy families, elderly customers, students are just anyone who does not have time for cleaning.
What inspired you to start your own business?
Our director has seen that many cleaning companies she worked for in the past did a mediocre job with unreliable staff and poor customer service. She has decided that she could organise everything better and create conditions for the cleaners to be motivated and enjoying their work.
Why should our clients choose you?
We have over 100 cleaners covering all parts of London and dedicated office team, which matches your job with the best suitable person for the job. We pride ourselves on great customer service and full customer satisfaction.
What changes have you made to keep your customers safe from Covid-19?
Unwell or self-isolating
Cleaners will stay at home if they feel unwell or are self-isolating following NHS advice
Customers are asked to postpone their cleaning session if they are unwell or self-isolating by contacting our Customer Services.
Customers may consider booking our deep cleaning or antiviral sanitisation service and let us know of suspected or confirmed case of coronavirus so that our deep cleaning experts can carry a thorough clean.
Advice given to our cleaning staff
Avoid public transport if possible or wear facial covering on public transport if using is absolutely necessary
Follow social distancing rules
Follow advice from the government on masks and facial coverings
Wash their hands regularly for at least 20 seconds or use anti-bacterial gel.
Pay extra attention for frequently touched areas such as door handles, switches, kitchen tops, etc.
Remove shoes when at cleans.
Open windows where it is possible to allow for ventilation.
Avoiding contact and social distancing
We have asked cleaners to stay away from customers in a different room or at least 2m away
We have skipped sessions for many of customers in a vulnerable group
Office cleaning
Office cleaning daily/weekly/fortnightly. Bespoke office cleaning depending on your needs. Typically includes dusting, hoovering, mopping, collecting cups, washing up, office kitchen, toilets.
Domestic cleaning
Domestic cleaning daily/weekly/fortnightly. Any cleaning related tasks and ironing welcome.
End of tenancy cleaning
Oven cleaning included with all end of tenancy cleans. 100% satisfaction guarantee. We bring our cleaning materials to end of tenancy cleans.
Deep cleaning
Bespoke deep cleaning domestic or commercial.
Carpet cleaning
Professional steam carpet cleaning.
Handyman services
Painting and decorating
Furniture assembly
Antiviral disinfection
Sanitising surfaces to prevent viruses including COVID-19 from spreading.
