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C

Citadines Apart hotel London Trafalgar Square

Chelsea Embankment, Greater London

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Reviews (806)

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4.5/5

806 customer reviews

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26 December 2019

Просто отлично, хороший апартотель, идеальное местоположение, чистота, услужливый стаф, комнаты по Лондонским меркам огромные, хорошо оборудованная кухня, хороший климат контроль, безплатное кофе, чай, горячий шоколад. Вход и подъем на лифте только с карточкой, хорошо охраняется. Отлтчное соотношение цена-качества. Обязательно буду возвращаться. More...

Reviewed on Google Maps

21 December 2019

Perfect location for visiting the main sites, shopping, and just generally seeing London.Reception staff polite and helpful. Cheking in process was quick, even though we arrived early and our room wasn’t ready, our bags were stored safely until we came back later in the day. We stayed in a studio. It was exactly as described on the website and enough room for a couple to stay there for three or four nights. Only used the room for sleeping, therefore the lack of a view from the window was no problem. Stayed on the first floor and not noisy. Studio was clean with enough facilities. Just one criticism, the cleaning in the bathroom really could have included the washing down of one wall which wasn’t so pleasant to look at. More...

Reviewed on Google Maps

21 December 2019

Perfect Location with wonderful position . Room simple and not new, but with all the needed items. Not really clean. Perfect courtesy of the staff. For me and my family was the right chiuse ti stay in london More...

Reviewed on Google Maps

21 December 2019

excellent location for sightseeing and visiting art galleries and museums. Very clean room- we stayed in studio on top floor. Appreciated kitchenette for preparing our own breakfasts. Only soap and liquid soap toiletries provided and bath quite steep but constant hot water More...

Reviewed on Google Maps

21 December 2019

We stayed in a 2 bedroom apartment. All the staff we encountered were helpful and friendly when approached. The apartment itself was functional, on the small side but to be expected considering the location. The sofa bed was not really comfortable at all though, and it was two single beds with a gap in the middle rather than a double sofa bed. The location is very good and I guess that's really what you're paying for. If I was paying the same rate per night a bit further out of the city I'd expect a lot more extras (there are no extras really, provisions of toiletries are basic, no slippers, robes, etc, no daily room servicing included). So value for money is very average but overall, we had a pleasant stay. More...

Reviewed on Google Maps

14 December 2019

The staff were very accommodating, and provided one of the nicest rooms in the hotel for my two-night stay. The flat was clean, peaceful, and well appointed. They graciously allowed for an hour late checkout. Would definitely return. More...

Reviewed on Google Maps

14 December 2019

Friendly helpful staffBed could be better Need area to hang coats and clothes

Reviewed on Google Maps

14 December 2019

This is my second time there and will use them again!! Great location and great rooms!! I love that I can cook breakfest and have my coffee in my room. And great to have a fridge in room to keep the beers cold! LOL More...

Reviewed on Google Maps

14 December 2019

This is a great place to stay with large room including kitchenette. The central location is perfect to visit London on foot and by public transit. Very easy to get to from the airport. Staff very friendly and helpful. Love the complementary coffee on the way out in the morning. Quiet neighborhood. More...

Reviewed on Google Maps

14 December 2019

Good size room with extremely comfortable bed, the kitchenette had everything you could need.The location is absolutely perfect .

Reviewed on Google Maps

7 December 2019

교통이 편리하고 아파트먼트 호텔이라서 간단한 음식도 만들어 먹을수 있음

Reviewed on Google Maps

7 December 2019

you turn left and a few minutes by Trafalgar Square! You turn right and you can cross the bridge to Waterloo. This is the best location and we stayed in the deluxe studio room and the furnishings were excellent here. Expensive but worth it

Reviewed on Google Maps

7 December 2019

Idéalement placer à 2 pas de la station de métro « embankment «,que un pont à traverser pour atteindre de la grande roue et Big Ben et de l’autre coter avec la célèbre rue Oxford circus. |Propreté laissant à désirer propre mais pas nickel nickel. Personnel très gentil et serviable rien à redire. Par contre petit déjeuner très très limiter en choix mieu vaut manger dehors. More...

Reviewed on Google Maps

7 December 2019

This is my 2nd time staying at the hotel. Much better after the renov and the room was very spacious (despite narrow corridor). Staff was very efficient but rather cold. Location is great and easy access to the subway/train and buses. Coffee is available 24hour at the lobby which makes it convenient for us. Will definitely return to the hotel when we are back to London More...

Reviewed on Google Maps

7 December 2019

Muito bom

Reviewed on Google Maps

28 November 2019

Location is very strategic, close to London's attractions. Near underground station and a train station. The room is big with all the facilities I needed. ||One thing that requires upgrade is the airconditioner/heater. The control panel on the wall does not work easily. It needs a lot of pressing using a pointy stuff to alter the temperarure.||Breakfast was so simple for the price you pay for. More...

Reviewed on Google Maps

28 November 2019

Everything average

Reviewed on Google Maps

23 November 2019

Excellent location

Reviewed on Google Maps

20 November 2019

Great place to stay! I’ve visited London twice and have stayed here both times. Spacious rooms and wonderful location. Highly recommend.

Reviewed on Google Maps

13 November 2019

The hotel is conveniently located close to the London Eye and Big Ben. One thing you should be aware is that this is not a normal hotel where they clean your room every day or change your towels. (Unless you request it.) One thing I would recommend is for the hotel to at least come and empty the trash cans as they can get pretty full within two days. But overall a nice hotel with very nice and helpful staff. More...

Reviewed on Google Maps

13 November 2019

Having been passed from pillar to post, Libanio sorted out the issue, so I thought I would give him a special mention.||||I had a problem with booking and he was the only one who got hold of the problem and sorted it. ||I don't normally give reviews but he deserves it More...

Reviewed on Google Maps

13 November 2019

We stayed at the Citadines Trafalgar Square for a couple of nights on our way out of the UK. It was incredibly handy to the subway, Covent garden and the riverside. We had a one bedroom unit with comfortable bed and a decent sized lounge. The washing machine in the unit vs a shared space was very handy. More...

Reviewed on Google Maps

13 November 2019

Muy bien todo...muy bonito y súper céntrico a nada trafalgar square. Café gratis todo el día. Un detalle.

Reviewed on Google Maps

13 November 2019

This was a great hotel with access to local tourist attractions at your door step, staff were friendly, rooms was clean with a full working kitchen however . .. it would be great if the team, as a gesture of goodwill mentioned to me as their paying guest about the Ultra Low Emission Zone. The staff member could have told me about this when I paid her £30 for overnight parking, which I could have paid online straight away. I came home to two penalty charge notices which has spoiled what was an amazing weekend. More...

Reviewed on Google Maps

6 November 2019

Fantastic central location. Simply couldn't be better. Lovely friendly French-style service. Rooms are a bit run down and tired but the essential amenities are good and clean. Its apartment living so there is no room service, no restaurant or bar, but there is excellent free coffee maker and a breakfast bar for just a few pounds. Your own (tiny) kitchen includes hobs, microwave, fridge and mini-dishwasher ensures your privacy and independence and there's a tiny Texco's Express a few minutes walk away to stock your pantry. More...

Reviewed on Google Maps

6 November 2019

Clean and comfortable. We did have trouble getting an early morning cab to the airport. Not many cabs drive through that area in the morning.

Reviewed on Google Maps

6 November 2019

Nós hospedamos em um grupo de 6 pessoas no Hotel, que funciona em um sistema de apart-Hotel, onde você pode contratar a arrumação do quarto se for passar muitos dias. Está em uma excelente localização, a poucos metros de ótimos restaurantes, da Trafalgar Square e ao rua do hotel há uma ponte para pedestres onde você atravessa e tem fácil acesso a London Eye. O apartamento dispunha de uma sala ampla com um sofá cama e cozinha na própria sala e um banheiro com sanitário e pia no andar térreo. Por uma escada um pouco estreita você subia para o primeiro andar que tinha dois quartos amplos e um banheiro com chuveiro e pia. Essa disposição é um pouco diferente para nós brasileiro, mas nada que atrapalhe a estadia. O acesso aos quartos talvez seja complicado para idosos ou pessoas com dificuldade de locomoção, pois a escada é bastantes estreita e em espiral. More...

Reviewed on Google Maps

6 November 2019

위치[걷는기준]: 리얼 베리 굿트라팔가 스퀘어 5분런던아이, 빅벤 15분소호거리 15분Embarkment station 2분(London Euston역 5~6정거장)숙소: 위치 가격 대비 생각보다 런던 내에서 좁은 편 아니고 조리 가능해서 굳벗 화장실이 약간 좁음기타: 리셉션이 친절했고 수건이 필요하거나 슬리퍼가 필요하면 요청 시 바로 제공

Reviewed on Google Maps

6 November 2019

Stayed for four nights during a recent business trip to London. Loved the location, the layout of my room and the arrangement with the fitness club next door. Thumbs up all around.||Over my four night stay I would have appreciated a room clean, towel replacement, and I may have missed a room condition that I was supposed to ask.||All up a good place to stay. More...

Reviewed on Google Maps

6 November 2019

Service was iffy, but friendly. slow response to room requests like extra towels, etc. But the location made up for it. Short walk to bus and train lines, plus walking distance to most major attractions. Make sure to check out Sherlock Holmes pub, right around the corner. Great traditional food on second floor, fun pub atmosphere. More...

Reviewed on Google Maps

6 November 2019

Excelente lugar para hospedarse en londres, primero por que esta muy bien ubicado, en la zona central, por ejemplo a 100 mts cruzando el támesis esta el ojo de londres. ||La atención al igual que las habitaciones excelente, existe para quien no contrató el servicio de desayuno unas cafeteras en la zona de recepción que pueden en forma gratuita tomar te o café todo el día, las dptos son muy espaciosos y completos, volvería sin lugar a dudas. More...

Reviewed on Google Maps

30 October 2019

Parti en familles pour 3 jours cette formule appart hotel correspond le mieux aux attentes. Placé à 2mn à pied de traflagar square, d'un petit supermarché si vous le souhaitez et d'une pharmacie si besoin, c'est un point de départ unique pour faire le touriste, Big ben (en travaux) à 5mn, picadilly à 10mn, buckingam à 15mn le tout à pied. le plus éloigné sera la tour de londres et son pont, compter 1h à pied. Hall d'accueil un peu vintage, appartement bien équipé, personnel très agréable (ne parle pas tous francais ^^). de saint pancrast compter entre 15 et 20 livres pour le taxi et le fun. A recommander. More...

Reviewed on Google Maps

30 October 2019

All staff were very friendly and polite. The communal areas are very modern and clean. The 2 bed apartment had everything we needed, was very clean and had plenty of storage. Some areas could do with a bit of updating and I wasnt keen on the toilet being downstairs from the bedrooms as the stairs were quite steep. The location was perfect for us and had the benefit of a tesco express and a good selection of restaurants near by. I would stay here again. More...

Reviewed on Google Maps

27 October 2019

The location.

Reviewed on Google Maps

27 October 2019

Fui con mi familia (6 personas en total, niños incluidos) a Londres y elegimos este Hotel por su ubicación. Fue un gran acierto porque se puede ir a una gran cantidad de atracciones de la ciudad caminando. Además de Trafalgar Square, está muy cerca de Covent Garden (lugar excelente para shopping o comida), Picadilly, Leicester Square (para ir a alguna obra de teatro o salir a comer también), museos, palacios y lugares históricos, parques, el London Eye, en fin. Las habitaciones son simples (los closets son demasiado pequeños, lo cual es extraño porque la habitación en sí no era chica). Recomiendo pagar porque hagan aseo al menos cada dos días porque no está incluido en el precio base. Tiene un área para cocinar, pequeña pero funcional. En el lobby siempre hay café y té disponible para los clientes. Buena opción sin duda para quedarse en Londres si se viaja en familia. More...

Reviewed on Google Maps

27 October 2019

We picked the hotel for its location, but it’s facilities and the service from the staff exceeded our expectations. We had a one bedroom two level apartment which gives a lot of privacy when travelling with children and a lot of space. Like a lot of London hotels the rooms are old but well maintained. Superb value for the space and location. More...

Reviewed on Google Maps

27 October 2019

We stayed four nights in one of the "studio" rooms and found it to be unusually well set up. There were electrical outlets where you could both see and reach them with ease. The kitchenette had pretty much everything you might need for simple cooking -- a few pots, a colander, a bowl big enough to toss a salad in, a fridge, cook top, microwave, dishwasher with soap supplied, sink with dish liquid and sponge, dish towels, electric kettle, and toaster as well as two forks, two plates, two glasses, etc. The bed was comfortable. The bathroom was big enough to swing a small cat and had enough shelving to put your toiletries on. The bed was comfortable. Everything was clean. Our third-floor room overlooked Northumberland Avenue and was pleasantly quiet considering the amount of traffic out there. Our room didn't have a comfortable chair (not sure where you'd put it), but the two stools at the kitchen counter were fine since we didn't spend much time sitting around the room anyway.||The best thing about Citadines was its location -- several underground stations, the West End theaters and restaurants, the opera house, the embankment, Westminster, a grocery store -- all within an easy walk.||It wasn't cheap, but we feel that we got what we paid for and will likely stay here again. More...

Reviewed on Google Maps

27 October 2019

Just returned from a stay with family in two rooms at this hotel. The location is everything. Very close to Westminister, Theatre Land, The London Eye and two Tube stations. There is a 24 hour Tesco Express across the street, so snacks and food are readily available. Didn't take breakfast at the hotel--too overpriced at L12. There are 24 hour coffee facilities in the lobby, and many coffeee shops/breakfast options very close by. The lack of daily maid service was an issue after a few days. The AC in one room was not functioning well at all, but it was cool enough to sleep with an open window. Water pressure in the shower is very low with the water saving feature. I also didn't like the single bottle of shampoo/body wash provided. A larger piece of soap would have been better. The studio rooms were average for London, and there are well fitted kitchenettes in each room. I would stay here again More...

Reviewed on Google Maps

27 October 2019

Ottima posizione. Pulito. Discreta colazione. Non modernissimo.

Reviewed on Google Maps

27 October 2019

The hotel was in a great location. Central to everything! We were in town for a few days and were able to walk everywhere by foot! They don’t have daily room service. The rooms were okay, not very updated. The service was great, the front staff both polite and helpful! More...

Reviewed on Google Maps

27 October 2019

Always stay at Citadines Trafalgar square when I visit London. Location is unbeatable and feels like a home away from home. I would prefer a separate shower rather than over the bath but other than that it is perfect. More...

Reviewed on Google Maps

27 October 2019

Location is superb, walking distance to Trafalgar & Piccadilly Squares, St Pauls Cathedral, Westminter Abbey, London Eye and the theatres. ||Else you have the buses or two metro lines very close.||Also each night we walked along the Thames and across a bridge or two.||The hotel itself is fine, friendly reception staff, buffet breakfast was an ok starter for the day. More...

Reviewed on Google Maps

27 October 2019

Eigentlich gibt es nichts auszusetzen es sind vielleicht ein paar Kleinigkeiten die man mal ersetzen könnte wie z.b. die Dusch Brause die doch schon etwas in die Jahre gekommen ist aber das ist nicht unbedingt der Grund nur dafür 4 Punkte zu geben. Das Hotel liegt sehr zentral es ist sauber das Personal ist nett und freundlich die Zimmer sind schön groß und alles im allem würden wir wieder kommen. More...

Reviewed on Google Maps

27 October 2019

Excellent overall experience. Ideal central London location. Close to public transport. Quiet, well maintained. Studio has ample space for couple. Staff very helpful.

Reviewed on Google Maps

27 October 2019

Fabulous location, friendly service, and very clean, comfortable rooms with a kitchenette. My only slightly not positive was that the bathroom lighting wasn't great for putting on make-up. The breakfast is well thought out and vegans or ketoes will walk out well fed. When you compare their price to other hotels in Westminster, Citadines is a steal. More...

Reviewed on Google Maps

27 October 2019

Stayed in the studio room for three nights. It was a comfortable stay, fully furnished with a kitchen with bowls, pots, utensils, washing detergent, cooking stove, microwave, dishwater, etc. Was able to cook up some food for a quiet night in London (while outside was busy with the protesting going on). ||||Although we didn't add the housekeeping option, it was easy to keep the room clean for 3 nights. A disposal room was available on our floor out in the hallway so we could just clear our trash each day. Bathroom was bright which was a plus, with a heated towel rail. Only thing was the water pressure was too weak, making taking a hot shower difficult on such a cold day.||||Convenient location, few minutes walk from the underground. Tesco Express was within 5 minutes walk. Trafalgar Square, National Gallery, Buckingham Palace were all easily within walking distance. We ended up walking all the way to Covent Garden, Piccadilly Circus, the theaters, etc. too. ||||Free coffee, tee, and hot cocoa available in the lobby which was a nice comfort in the cold! Some boardgames were also in the lobby area.||||Only downside is the price; it was a bit pricey for my liking but I guess it's expected due to the location and apartment-like facilities. Booked through hotels.com and ended up paying a bit more extra for taxes & fees, which was nearly the price of a single night -- bummer. Make sure you double check the prices when you book. The taxes & fees weren't shown when I was browsing on hotels.com, hence the price per night looked cheaper compared to other websites.||||One minor thing I would suggest to the hotel is: sell stamps and help customers mail their postcards. I went to the reception asking if they could help me mail and the staff told me to go to the post office to buy a stamp first. If I could easily go to a post office to buy a stamp I wouldn't have needed to ask them to help me mail my card. Other hotels I have stayed had this service. ||||Overall, good comfortable stay! More...

Reviewed on Google Maps

27 October 2019

Je recherchais un logement correct pour 4 personnes|Je n'ai pas été déçu il répond en tout point à mes attentes|À trafalgar square|À deux pas du metro|Appart hotel bon rapport qualité prix |Service boissons chaudes offertes toute la journée ||

Reviewed on Google Maps

27 October 2019

Stayed here for four nights. Location is superb. Short walk to various attractions, Piccadilly square, London Eye, Trafalgar Square, ChinaTown and metro. Had a kitchen, fridge, stove, dishes, cutlery and microwave. Ate our breakfasts here. Would definitely stay again. More...

Reviewed on Google Maps

27 October 2019

Well located, delicious breakfast, available coffee and the staff is really nice!

Reviewed on Google Maps

27 October 2019

Very near places to visit in central London, lots to do, located within a historic building and surrounded by beautiful historic architecture. Also near embankment pier which allows easy access by boat too. More...

Reviewed on Google Maps