Horsford, Norfolk
119 customer reviews
Steve Cardy
Once again Carters have come up trumps. Late this morning my tenant reported a fault with the CH boiler. By 4.00 pm they had visited, diagnosed and resolved the problem, and sent me the invoice and job sheet outlining the situation that they found.
Julie Jackson
Thank you Steve , great service , professional , clean and tidy would 100% recommend Carters
Steve Cardy
Annual boiler service and gas safety certificate - about which they prompted me in good time - undertaken promptly and efficiently with no fuss or disruption, and at a reasonable cost. Such service is important to me as a landlord living 60 miles away. I have no hesitation in recommending them to anyone living within their catchment area. More...
Andrew Paul
Steven came highly recommended by several people. Quick service at a great price, will definitely be recommending him to others - keep up the excellent work and customer service - thank you.
Reviewed on Facebook
Leah Catchpole
Excellent customer service every single time. Reliable and friendly, I wouldn't hesitate to recommend.
Reviewed on Facebook
Bianca o'rourke
I wish I had paid a little bit more, to have my bathroom fitted by this amazing company. I had some appalling work done on the installation of my bathroom two years ago (not by Carter - by a different building firm! ), and have recently had to get Carter's in to fix some of the problems. They are worth ten times the price they charge! More...
Reviewed on Google Maps
Emily Brinded
very good customer service thank-you!
Reviewed on Facebook
Damian Corbett
Excellent company to deal with. Very quick to respond and fixed a boiler issue at my elderly mother's house at short notice. Would highly recommend using this business. Rare to find a company with such integrity these days. Thank you very much for your help. More...
Reviewed on Google Maps
Raymond Palmer
Great Service A Proper Job ! HIGHLY RECOMMENDED !
Reviewed on Facebook
Che Harrington
Brilliant service from Steven, he arrived at the arranged time and was very professional. I had been having problems with my heating for some time, Steven was able to diagnose and fix the problems, all while keeping me informed every step of the way. Being is now working perfectly and I'm very happy, will definitely be using Carter's Heating Services again. More...
Reviewed on Google Maps
Rachel Pannell
The best plumber I have ever used. Really genuine people, Steve + Fiona do everything they can to help as quickly as possible. Can't recommend them enough.
Reviewed on Facebook
Natalie Cornish
I recieved a quote from carters who were incredibly thorough in finding out what problems there were and what needed doing. they provided a quick, thorough and friendly service and would reccomend them to anyone. now I have a warm house for winter! thanks More...
Reviewed on Facebook
Gemma Syder
Quick, friendly and very professional service from Steve today. Thanks again :)
Reviewed on Facebook
Aldona Joanna
Great service, very friendly and extremely helpful, highly recommend !
Reviewed on Facebook
Noel Longhurst
Great service! Very thorough boiler service and good explanation of other issues with my system. Highly recommended.
Reviewed on Facebook
Irene Gillan
Excellent work repairing faulty shower. Steven explained what was required and fixed the problem showing me the broken part. Professional and friendly and already booked to come back for other work required. Thank you Steven. More...
Reviewed on Facebook
Muriel Mayor
Would thoroughly recommend Carters. Friendly, efficient & professional service. Answers any questions you may have in plain English and gives sensible recommendations. Will be using again.
Reviewed on Facebook
Faye Andrews
Great service from start to finish. Efficient, great communication and pricing. Thank you
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Lee M J Freeman
Very professional chap. Being a Gas Safe engineer myself (although not registered for boilers personally) I am very particular about who I use ans trust. I trust Steve fully to do a great job and never lets me down. Does our boiler service each year and won't use anyone else now. More...
Reviewed on Google Maps
James Cook
Excellent, efficient and very thorough service
Reviewed on Facebook
Ian Moore
excellent service, very friendly and professional, helped us with advice too, and will be coming over fix something else for us. Would definitely recommend and have him service our boiler again. More...
Reviewed on Facebook
Faye Bunn
Great communication, efficient and careful service. Steve carried out the work much quicker than we expected and to a very high standard,leaving our house very clean and tidy. Would definitely call for future work More...
Reviewed on Facebook
Emily Kate Weeks
Brilliant service, communication, product, work and price. Decent, honest company. Thank you for the new shower and outside tap! Dealings with both steve and fiona were friendly, honest and professional. More...
Reviewed on Facebook
Zöe Davison
We’ve known Steve for a couple of years now for servicing our boiler in our old house. We recently moved to an older property that needed a whole new oil heating system installed. Steve has done an amazing job highly recommended him. He’s reliable and does a fantastic job, it’s a family business run very professionally, can not recommend Steve and Fiona enough. Thank you so much for booking us in quickly and giving us a fantastic heating system. More...
Reviewed on Facebook
Ian Hetherington
Very thorough and very good service. I can honestly say that I've never met a tradesman as professional and knowledgeable, therefore as trustworthy, exactly the kind of person you want with something as potentially dangerous as gas. I feel very safe and looked after, thank you for ensuring both my property and family are safe. A great family team :) many many thanks, will definitely be requiring your services again in the future! More...
Reviewed on Google Maps
Stewart Edon
We can’t recommend Steve highly enough. We have been using him for our boiler services and any plumbing issues which arise for a couple of years now. He’s friendly, very reasonably priced and he explains what he’s doing and is always happy to answer any questions you have. I’m no plumber and my wife certainly isn’t so we find this very reassuring and have had a total of zero issues with any work he has undertaken. Most recently we had a weekend call out, Steve managed (luckily for us) to be with us within half an hour and the leak was found and fixed within an hour. Excellent service we wouldn’t use anyone else More...
Reviewed on Facebook
Samantha Stokes
I would highly recommend Carters Heating Services. Steven was thorough throughout the boiler repair. Thank you for your prompt service. Samantha
Reviewed on Facebook
Graham Matthews
A great quality service at a good price. Steve definitely knows his stuff and I would recommend Carters Heating Services to anyone.
Reviewed on Facebook
Kate Thomson
A very helpful and genuine company. Highly recommended. Kate Thomson
Reviewed on Facebook
Foster Foster
I would highly recommend Carters heating services. Very efficient, friendly and good value. Thank you for the prompt service. Vanessa
Reviewed on Facebook
Max Bush
I highly recommend Carters Heating Services. Steven was recommended by a work colleague to service my old gas boiler and fix the hot water diverter valve the following year. He arrived on time and came across as a reliable, very knowledgeable, tidy and honest professional. I then asked him to recommend and quote for a new condensing boiler. He took time to answer all my questions and explained why extra work had to be done because it needed to be brought up to the specifications of the current regulations. The whole process of replacing the old boiler with a new Worcester-Bosch one went smoothly. Steven was extremely thorough and worked to an exceptionally high professional standard that I had not seen with previous workmen. You won’t regret using Carters Heating Services. More...
Reviewed on Facebook
Ingvar Wetteland
Steve is a very friendly,reliable person and certainly knows his job
Reviewed on Facebook
Suzanne Stringer
Quick response to all communication. Excellent Service. Fixed broken toilet flush & installed outside tap. Lovely neat job. Would highly recommend.
Reviewed on Facebook
Katherine Deane
Really friendly and helpful, excellent standard of service. Practical and trustworthy advice
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Gemma Anne
highly recommend Steven, honest hard working man, and so helpful!
Reviewed on Facebook
Martin Wells
Looks a very professional company, Gas Safe, would definitely use them
Reviewed on Google Maps
Melanie Coleman
Following an emergency with our boiler ceasing to work leaving us without heating and hot water, Steve managed to come the same day and identify the problem, obtain a replacement part, fit it and get the boiler working again straight away. He is a very pleasant and professional man delivering consistently great service - we can't recommend him enough and are very grateful to him!! More...
Reviewed on Google Maps
Dawn Shipman
Steve recently did a power flush on our central heating system, from the start, he was so helpful and very professional, explained every part of the process as he went along, diagnosed an on going problem and sorted it straight away, great job and reasonably priced, would highly recommend.
Reviewed on Google Maps
Viv Garner
Had a new radiator fitted as a replacement for one which must have been at least 25 years old. The new one looks lovely and Steven was very pleasant and professional. He is also an expert with Worcester boilers and he fitted in looking at my boiler which seemed to be leaking. All in all I am extremely pleased with the work and I will be asking him to replace some other old radiators. More...
Reviewed on Facebook
Jemma Greene
Very friendly and professional service. Steven managed to replace and install my new radiator quickly and efficiently even with my 3 year old talking to him none stop. Thank you.
Reviewed on Facebook
Jamie Stewart
Very helpful and efficient. Would definitely use again.
Reviewed on Facebook
Esther James
Very friendly and professional service. Thorough job of replacing a radiator for one that would actually heat the space properly. Really pleased and will use again in the future More...
Reviewed on Facebook
Matt Hall
100% reliable, extremely thorough and always friendly service. Highly recommended for all heating/hot water servicing and repair and plumbing jobs. Has even been out to an emergency job over Christmas in the past when he was technically “on holiday” - he’s always happy to help! More...
Reviewed on Facebook
A & P Hart
I can’t recommend Carters Heating Services enough. We had bought a house with an internal oil boiler that had been condemned before we got the keys. We used the need to change the boiler as a good time to see if it could be moved outside to free up space inside. Steven gave us really good advice and we were happy to take up his recommendations. Throughout the order Fiona kept us up-to-date with everything. Despite having to reschedule at the last minute, the installation was still completed on time and to an extremely high specification. Everything was left clean, tidy and working beautifully. We’ll definitely be working with Carters Heating Services when it comes to replacing radiators and undertaking the annual servicing. More...
Reviewed on Google Maps
Tony Dack
great service, very professional. Thank you Steve, oh about same time next year?
Reviewed on Facebook
Jan Harvey
Steven looks after my own house, and also my rental property.
Reviewed on Facebook
Jill Straton
Thanks Steven for an excellent service, he is a hard working knowledgable, honest, and and a nice man. He has serviced my boiler for a few years now, and even came out on a sunday night for a leaking pump, cannot recomend him highly enough.
Reviewed on Facebook
Claire Edgeler
Steve provides a first class service .... reliable and very reasonable. We can always rely on him.
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Debbie Blundell
Great service from Steven Carter. Very professional, knowledgeable and delivered a high quality service. Arrived on time and very friendly and explained everything to me. Would highly recommend
Reviewed on Facebook
Michelle Stewart
Had a new boiler fitted by Steve after years of problems which he sorted straight away. Very happy customer
Reviewed on Facebook