Burnside Hotel & Spa

This hotel promised to be what we wanted, luxury comfort and relaxation. ||||Our room was a suite with a hot tub on a covered terrace. The room was very spacious and the bed was so comfortable with plenty of pillows. The bathroom also had a bath with over shower. Great detail in the decor and simple touches loved this room the hotel was excellent the bar area was a perfect setting for drinks with a view of the lake. The Spa was an important part of our trip I booked facials and massage before we arrived, the pool and spa facilities are beautiful, however the changing facilities a small communal shower area and 1toilet. You are taken up to a mezzanine floor over the pool for your treatments, the area is what to expect beautiful decor, the room was exposed to noise from the pool, and the bed for your treatment does heat up I felt cold and did not enjoy experience. This is an issue for the Spa and the staff could not apologise enough. It’s been identified as an issue and it appear the hotel does not address this. The staff at this hotel go above and beyond to provide great service and this was very much appreciated. A Spa is for relaxation and should not be offered as a tranquil and time to recharge! If the Pool is open to everyone who visits the hotel. More...

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An average hotel, nothing exceptional. Comfortable and clean rooms. Menu choices lacking somewhat.

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Beautiful Spa to relax!

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Private Jacuzzi in the cold weather was awesome

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Pure class ,with just a few niggles .||Concierge gentlemen was very friendly reception staff helpful. Nice Welcome .Room 122 . Room was lovely .WOW .. bathroom didn't have the WOW factor ,Bit tatty to be honest didn't match the room .Pipes showing at back of sink and tiles cracked .Couldn't find the " hotel information pack " was tucked away under a desk .Also I feel the kettle / coffee /tea etc would be better placed on view .Bottled water would of been a nice touch . Spa was amazing .Really atmospheric .A pool bar .the décor in the spa was pure class .Evening meal really lovely good service .Staff in morning a bit noisy .Shouting etc banging doors very early .Breakfast buffet was great .Would of been a nice touch to have coffee / tea served to table .Beans bit cool .But good quality .Perfect location ,short walk into town .Overall really good value for money , Just a few tweaks to enhance the guest experience .Would return . More...

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Lovely clean rooms. Spa was a great touch especially behind the cute little pub - great atmosphere! |Parking charge is £12 per day which is a rip off. |The (older, friendly) concierge man was the highlight of this hotel! Honestly nothing was too much for him and with a constant smile. |Quite loud in the morning and the room must of been where the bar emptied all the bottles into the bin very early in the morning.|Didn’t eat in the restaurant but we walked into Windermere (8 min walk), where there was a wide variety of restaurants and pubs.|Overall can’t fault the accommodation and the location. More...

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We stayed here for 2 nights in mid-November to celebrate a birthday. Despite booking one of their more basic rooms, we were given a lovely room with a gorgeous view - overlooking hundreds of pine trees and part of the lake. The lounge area also has beautiful views and comfy chairs to relax in - we particularly enjoyed sitting by the real log fire, feeding it logs etc. The spa is ace - there is a bar that you can access directly from the spa and it is all very relaxed with multiple bubble pools/jacuzzis. ||There are also some very nice walks from the hotel up to nearby viewing points (post Knott & biskey Howe) and beyond - there was a small map in our room which we used to follow this route into town & I think you can also get maps from tourist information in town. Walking boots or trainers advised to get up to post Knott. Both viewing points gave lovely views & the feeling that you had left the town behind. You can follow a route from the hotel up to the 2 viewing points then down into town which took around an hour - 1.5hours (didn’t time it!). It was a lovely walk & definitely recommended. Otherwise, the hotel is an easy 5minute walk into town along the main road. It is convenient but also nicely set back from the centre. ||The staff at burnside were all lovely & there were lots of little touches which made the stay special. Very much enjoyed our time at Burnside & hope to be back again soon! More...

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Great!

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Room was very comfortable - and staff is very friendly

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Myself & my partner visited the spa on a day pass & I wish we could have stayed longer!! The spa, including pool side bar was amazing! We spent hours relaxing, drinking by the pool & enjoying the hot tubs, steam room & sauna. We would definitely love to visit again but next time stay longer & really make the most of these excellent facilities! More...

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Myself and my fiance went for our anniversary and we were upgraded to an incredible room! The staff were all really friendly, the food was great, our private hottub overlooking windermere was incredible and the pool and other facilities were amazing! Well worth a stay any time of the year! More...

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Use of leisure facilities while staying next door, always made welcome by a member of the hotel staff, it's a real chill out while in the lakes, had the pool to ourselves a couple of days, a great way to start the day

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|My husband and I recently spent a night at Burnside hotel and spa, in the penthouse suite.|The place itself is set in a lovely town. There are lots of pubs and restaurants all within walking distance, and obv the lake itself.|There are some great views of the lake from one of the bars and also our room.|The room itself wasn’t worth the money we paid. Yes the room was lovely, and spacious but some of the furniture was very dated. For the going room rate, we would have liked tea/coffee making facilities. It did state in the room manual that they were in the room, but we failed to find them! Just a few packs of filter coffee. Also maybe a mini bar?|The view was lovely and the jacuzzi outside on the balcony was very nice.|The breakfast was good, buffet style, with hot and cold foods. room service, which we ordered was very tasty. I do think £5 charge to bring it to you room is rather steep, considering we had no drinks facilities and had to pay to order them to our room!|The bar that leads through to the spa area was lovely and cosy, with a log burner going. Very small area though. The pool is rather small, but is still nice, with Jacuzzis and steam and sauna rooms|The bed was very comfy and spacious…however we did not sleep well! At 12.00am, we had a phone call to our room, which rang and rang and rang. My husband eventually picked it up, to be asked about a sandwich we had ordered! We hadn’t! so we were then awake! After managing to drop off, at 2.30am a room a few doors down/opposite was having a very very loud rant! Lets just say the language was very colourful! About 20 mins later the porter knocked on their door to ask if everything was ok. So we did not sleep well at all. We reported this to the receptionist, who said she was aware of all of this. I thought the least she could have done was discounted the tea which we had to order to our room, being as we very much needed it the morning after a bad nights sleep!|The car parking is £12.50 a day, which is also a big sting! This hotel seemed to be trying to cash in wherever possible.|Lovely hotel, but not worth the money for the penthouse| | More...

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Lovely Hotel. Restaurant and bar is superb. Staff were very professional and the menu was great value. The Windermere Suite is the room you want to book if you can.

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Stayed here last weekend in one of the apartments they have. They were 2 story with a kitchen: living room . 2 bedrooms upstairs and a bathroom|Really clean and nice. |The hotel has been refurbished since my last visit and it’s beautiful and modern and the pool is amazing. It has a sauna, steam room and 2 hot tubs and a bar so you can enjoy s drink in the hot tub |It’s only a 5 minute walk to the centre of Bowness-on-Windermere with a good selection of bars and restaurants. |We ate in Jackson’s. Set 3 course meal for £20. It was very good x More...

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Lovely place fantastic pool and spa

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Booked to stay for two days for a cheeky getaway, booked a small double which was quite spacious and well decorated. The leisure facilities were good, small gym, warm swimming pool which also allowed you to order drinks from the bar. Breakfast was buffet style but very tasty. All staff throughout the hotel were welcoming and efficient. Location was great and only a couple of minutes walk into the village. My only criticisms are we had noisy neighbours upstairs from 1.30-3.30am, which wasn't hotels fault, just unfortunate and the cleaners hoovering outside our room at just gone 8am each morning, but meant we didn't waste our day, so always a positive. Overall a great stay and would stay again. More...

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This was a special highlight especially for our five year old and really gave us the rest and recuperation after a long day. Do consider that there is not a view of the lake the pictures might give you that impression but it is the rooms that have lake views that are pictured here. This spa is lovely but has no windows. More...

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The spa is lovely and the food in both the bar and restaurant is great. The onsite pub is a great wee place and not like sitting in the hotel all night. ||||Please though, beware of the hotel parking charges, day light robbery in my opinion, £12 per day!! Crazy price. Personally if it was me, i'd disguise it in the room price. I'd be happier paying extra for that than for parking! More...

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Helpful staff, fantastic room. I stayed in the lake view suite room 108. Good view, fantastic hot tub. Fantastic choice for my 50th birthday. Brilliant food, and a wonderful leisure centre. The staff even put happy 50th on the mirror. Those extra touches go a long way. Brilliant hotel, your staff are a credit to yourselves. More...

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This is our 3rd visit as a family and 4th overall. We love this hotel. The rooms we’ve stayed in have been comfortable and clean with a separate sleeping area for our son. The breakfasts are fresh and ample with a good choice for all. The staff are friendly and the pool is a great extra. ||The hotel is very conveniently situated - within close walking distance of Bowness yet in a quieter part of town. Just minutes from the lake and set in well maintained gardens. ||There are communal lounges to relax and an on-site pub for informal meals and drinks, as well as the more formal restaurant. ||The areas for improvement are minor - the changing rooms are small and could do with being cleaned more regularly, and water/glasses in the rooms would be nice, as would table service for tea and coffee at breakfast. Otherwise this is a great location and hotel. We will be back! More...

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Very friendly, helpful staff & very clean we had a very relaxing break.

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We stayed here for a couple of nights in the tree top suite with hot tub,really nice room that had only recently been refurbished,tea/coffee,robes and slippers,really nice sitting in the hot tub,lounge upstairs with big tv,to be really picky the only thing was the view,it was ok sitting in the hot tub otherwise looking into car park,thought by the description on the internet that you were overlooking woods/forest. |Staff were very friendly and helpful, we ate at the restaurant in the hotel one night which food was ok,very good service from staff.|Only facilities we used was the swimming pool,quite busy so no lockers available in the women’s changing room,seem not to have many lockers available for size of hotel,so had to pass my stuff to my husband that managed to get a locker in the male changing rooms.|We did have one incident on the first night with some inconsiderate guest staying in the floor below,playing loud music and smoking funny stuff (if you know what I mean),Rang down to reception to complain and they dealt with it straight away,was very impressed at their quick response,they cannot be held accountable for those sort of people.|Good location for the lake and town also Windermere town.|Overall we had a great stay at this hotel and would definitely recommend it.| More...

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We have thoroughly enjoyed our stay here. The staff were very polite and helpful, which I think is always a good marker for how good somewhere really is. |Our room was small but comfortable and had everything we needed (maybe bottled water would be nice if I had to add anything). The view was gorgeous. We even had a rainbow on our first morning!|Breakfast was nice with plenty of choice. My only issue with it was how cramped everyone was. |The pub on site and the spa were great and we used both. The pool area is stunning but did get very busy whilst we were there. Disappointed that the cinema wasn’t on due to a wedding but these things can’t be helped. |My only major concern was the car park. It just isn’t big enough for the size of the hotel. We went for a run off one day and came back to a full car park and no where to park. Overall though, a fab stay. More...

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Lovely suite with hot tub. Very quiet - no noisy guests

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Hotel is set in a very good location near all the shop, bars and restaurants. I stayed in the Penthouse Suite it was very nice and large. The views from the hot tub were stunning, you can also order champagne and they will deliver it to the hot tub. Room service was very quick. overall stay was good would recommend to couple for a nice quite weekend away. More...

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The type of spa that has something for the men too with a bar serving in the pool and spa area as well as a cute little pub being on site. A lovely hotel which is only a short walk to the lake and high street More...

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We arrived about 11:30 but couldn’t check into the room until 3pm however we had a lunch in the cosy country pub attached to the spa. We were then able to make use of the spa facilities which are very pleasant. We booked one of the new suites with hot tub with a wonderful view of lake Windermere. The room was amazing and the floating king size bed very comfortable! We would have got a wonderful sleep if it wasn’t for a very amorous couple in the next room who were at it til 2:30am! in the morning we had arranged lovely breakfast to the room which has a £5 tray charge. On the whole a fantastic hotel with great facilities and great location. The recent upgrades have made this a top end 4 star hotel. More...

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Sehr schönes Hotel, gutes Frühstück. Wir hatten eine gute Zeit.

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Stayed with my husband and 2 kids age 6 and 8 in a 2 bed apartment. The place is absolutely spotlessly clean. The apartment is well furnished and the kitchen includes all you would need to cook. Not all apartments include tables you need to request at time of booking. Requests for replacement light bulbs and more dishwasher tablets were actioned super quick.||We loved that we didn’t have to go outside to get to the pool, pub or small cinema. The latter showed kids films around 6pm and had super cosy sofas that fitted us four snuggly.||The poolside bar seemed a big hit with the many couples on romantic weekends away. Think Prosecco and pints in the swimming pool and jacuzzi. ||At the time of our visit the pool table was in an area under refurbishment so couldn’t be used and one of the jacuzzis bubbles had broken but you could still sit in it. The other jacuzzi, sauna, steam room and plunge pool were all available.||Location is great and you don’t need a car. There is a bus to Windermere station (trains to London 3h 30 1 change) and buses to the rest of lakes and boats from the nearby pier. ||Great Italian opposite cinema £7.95 for pizza pasta before 6.30. Super popular so book if going 6 ish.||With kids I’d recommend these More...

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Just got home from a 2 night stay here, on arrival we spoke to the gatekeeper who was very pleasent, headed up to the hotel and again greeted by the concierge who was very polite and friendly. Check in was quick and efficient, taken to our room, where the guy showed us around and told us how to use the hottub etc Recommend a few restaurants near by and welcomed our stay. ||The room was nicely decorated, plenty big enough, bathroom little dated, in need of a bit of attention, crack in shower tray. ||Tea coffee facilities in room, hairdryer, robes, slippers. ||The hotel pool was nice, only 1 hottub working, the bar was a good idea too, to relax around the pool. ||The hotel pub was lovely, really warm atmosphere and the prices were not expensive either, we had tapas which was also very nice. Friendly staff too. ||We never paid for breakfast however this morning we went down for breakfast, not a great experience we feel this let down the hotel, tables far too close to each other, the couple sat near the entrance to the food area, must of been cursing, as all people walk directly passed them!! ||make tea and coffee yourself, in other 4 star hotels this is done for you and put at the table, not a lot of choice of fruit, pastries on offer when we went in which was 9.30am sunday morning. Plenty of cereal choice, but lacking in the rest of selection, the flowers on the table were in need of changing! It cost us £12.95 each for the breakfast. Just wish we had gone to the magic roundabout down the road far nicer and cheaper. ||We emailed and asked for a little luxury as it was a mini honeymoon for us, after reading reviews of cookies on arrival, upgraded to a hot tub room,wine in room. We thought maybe just maybe we may get a little luxury... we got "happy honeymoon" written on our mirror in the room... nice touch! ||It is a lovely hotel, however a good price paid for it. £480 for 2 nights is not a cheap weekend away. ||The Belsfield which is just down the road looked nice, may try there next time. More...

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We stayed whilst they were hosting a wedding, which made us feel a bit restricted to enjoying the hotel facilities. Luckily the location was excellent so had plenty of places near by to eat/drink. The suite at £230 seemed a little pricey and lacked the little details which you’d expect in a higher graded room. It was super clean but felt cold, with stark white walls and hardly any artwork... as an Interior Designer I was disappointed with the lack of finishing touches.The hotel lobby was also pretty cold (in temperature) , but smelt great... the whole building smelt ‘expensive’ Finally, all the staff we encountered were super friendly and the breakfast was superb. I would Defo stay again, but would probably not upgrade my room as I didn’t feel the +£80 value. More...

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Lovely hotel in a great position in Bowness. Staff were very pleasant and helpfull the room was nice and clean with a very nice balcony. Not a complaint but £12 per night for parking was a bit steep! More...

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Well what can I say, what a superb hotel! Firstly we arrived around 1pm hoping for an early check in but unfortunately the room wasn’t ready, but we were told that we were being upgraded from a double with hot tub to a suite with hot tub :) we decided to kill some time in the pub on site which is lovely and cosy, friendly staff and gorgeous wine! When we checked in we couldn’t believe how amazing the room was! We realised that there was an issue with the balcony door not locking, but this was no problem as a maintience guy sorted it out within 5 minutes for us! Once we checked in we decided to go and spend some time in the spa which was absolutely perfect, really nice and clean, great facilities and you can order drinks from the poolside bar! :D the first evening meal was included and wow, it was beautiful!! Such a lovely elegant meal with really lovely surroundings! The next mornings breakfast was yummy! A buffet style with everything that your heart desires! Everything really fresh and lovely. We enjoyed a lovely back massage in the spa which was so relaxing! We decided to venture in to Bowness village one day for some lunch and came across a great pub, The Flying Pig which was great. We also did an early morning lake cruise which was brilliant and gave you amazing views of the lakes, even some jets flew past when we were on the cruise which was spectacular!! I have to mention that we had a burger in the onsite pub and oh my, it was epic!! One of the best burgers ever!! :) all in all I can only say that it was worth every penny to stay here, a lovely relaxing few days! Yes there are building works at the minute but it was hardly noticeable and did not at all impact our experience! We would 100% visit again! Thank you for a wonderful mini moon Burnside :) More...

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Lovely hotel in a great position in Bowness. Staff were very pleasant and helpfull the room was nice and clean with a very nice balcony. Not a complaint but £12 per night for parking was a bit steep!! More...

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Booked in for one night as we often travel around the lakes for overnight stays and we liked it so much stayed another night, we booked an apartment as they are dog friendly and we travel with our dogs, the apartments are really nice and have everything you need, we ate at the pub both nights as that is also dog friendly and food is great, the hotel spa and pool are amazing and we didnt want to come out. The staff are lovely and make you feel welcome and windermere is itself a lovely place to visit with plenty to do, weve found our new favourite hotel and place to visit and look forward to the next visit which will be sooner rather than later. More...

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We stayed here as a treat for our anniversary. Cost for superior room was £290 for the one night which is more than we’d have normally paid perhaps but was dinner, bed & breakfast. The stay was actually lovely.||We had a hot tub on the balcony of room 105. The view from the balcony was superb overlooking the lake & totally private. ||On arrival, staff were lovely. Concierge was so helpful & really welcoming as were reception staff. Room was really lovely, hot tub fantastic. Dinner was also excellent. We didn’t use the Spa - were very happy with our own on the balcony.||Can’t fault most of the experience & would recommend it - but with caveats.||Note to hotel to improve to make this balanced ....||1. For a high quality room, the shower was dated. Fortunately we spent more time in the hot tub||2. Breakfast was a buffet. Appreciate why that is done but at £290 for a luxury experience, being served a cooked breakfast would enhance it massively. Even little touches like serving coffee at table perhaps in small jugs rather than having to go back to the buffet to get it yourself. I stay at Premier Inns when working. Even they serve a cooked breakfast at the table made when requested & not lying for an hour. However the fruit & continental options were very good||3. As much as the check-in was impressive & set the stay up, the checkout was the opposite. Almost seemed like ‘we’ve had you visit, we’ve got your money, we’ve got new customers arriving’. Girl on reception sorted out payment but didn’t even have the time or courtesy to ask if we’d enjoyed our stay - even though we were the only two people at the desk. We even emphasised saying ‘thank you’ & still got nothing as she immediately looked away. As we walked across the car park, that was the only thought - it would have taken nothing. I’d even have made the breakfast comment there & possibly not here!||Hope that’s balanced. Would I visit again? Yes probably - but make sure the ‘luxury’ experience is that from walk in to walk out. Thanks More...

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+ great location + friendly staff+ hot tub in the room was easy to use+ great food in the restaurant - no water in the room - no fridge in the room - no USB charging pointsOverall really good. I would come back and I will be recommending this to others. I would recommend two nights here to make the most of the facilities and area. More...

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Excellent place for a break. The spa is lovely and our room was very comfortable. The gym is limited but I still had great workouts before chilling in the spa. Very handy for the town. Breakfast was excellent. We're definitely considering coming back. More...

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We booked a function room for a lunchtime family party.||Communication with the hotel was great.||The function room was perfect with access to the bar, lovely lunch and the attention from the staff was just right.||Thank you

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Cozy, beautiful and great food.

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We were delighted to stay at this lovely hotel.|It is a great mix of traditional decor and ultra modern. Our room overlooked Windermere Lake and was high spec. Dining was very good and we were seated in a fabulous bay window. Breakfast, all you can eat and delicious. Staff friendly and efficient. Welcome, warm ( including the chocolate cookie), Spa lovely especially as you can order drinks whilst relaxing by the pool.|We had a minor problem with the radiator in the room. Staff were very efficient in finding a solution and we were completely happy with their actions. |Location is brill- 5 mins walk to the Ferry and delightful town of Bowness. |I would highly recommend this hotel and we will definitely visit again. More...

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Check in was really helpful and quick, and warm cookies to hand on arrival. Taken up to our beautiful room by a man, he was very informative with things in our room, around the hotel and spa too, also had a top notch moustache. ||Rose petals all around the room for our anniversary and a written message on the mirror. ||We had an upstairs in our room with a sofa and tv which was very cosy! A tree top view with a hot tub on the balcony, view is lovely especially with the sun rising!! ||An amazing room but a let down with the bathroom and shower, not very powerful or spacious.||First night we had a 3 course dinner in the hotel which was lovely, steak cooked to perfection and the staff were very attentive. ||The breakfast room is nice however a little cramped together, people walking in between the tables when people are eating breakfast. The staff were getting fed up of a party that kept nagging at them and they were very rude, the staff dealt with them really well. The breakfast was lacking in certain areas, eggs, bacon and sausage were not very good. However, everything else was superb.||The spa at the hotel was very relaxing and quiet as we used it first thing in the morning. We even tried the plunge pool for the first time which is a different experience, hot tubs were nice and hot. The pool was a warm temperature too which you wouldn’t usually expect. The only downside was one hot tub wasn’t working for the bubbles no matter how many times the button was pressed. ||||Thank you for a lovely stay we would definitely recommend!! More...

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Fabulous stay at this lovely located hotel beautiful lake view and easy walking distance to the village filled with lots of bars shop and restaurants ||Hotel staff professional polite and helpful in any way needed through out our stay||Would highly recommend a stay hear with it’s beautiful rooms lovely spa and amazing food in their restaurant ||Will definitely be returning x

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Stayed in one of the standard apartments for two nights with my boyfriend as a last minute impromptu holiday. Price was very reasonable|compared to other hotels in Bowness. When we arrived to check in the staff were extremely friendly (we even received a warm cookie each!) Our apartment was very well equipped- everything you need to cook your own meals. Bathroom was gorgeous - amazing water pressure in shower. |The spa facilities were fabulous and all included in the price! We were able to use the swimming pool, jacuzzis, sauna and steam room as many times as we wished. There was also a lovely pub on site with reasonably priced meals, drinks and tapas that we wished we had more time to make use of.|My only criticism would be the extra charge for parking as I feel this should be included in the price. Parking is an extra £12 a night.|The location is excellent, only a 3 minute walk to the very centre of Bowness.|We left wishing we were staying for a full week!|We will definitely be returning soon! More...

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